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I've been repeatedly trying to install this update, but each time I try to launch the update, it will suddenly stop at 96% and tell me there was something wrong with the install and my PC files would return to the previous "un-updated" state.
I've tried every method I could easily find online (Removing all non-essential hardware, did clean boot into Windows, et cetera.), but none of them fixed the isue and I'm suspecting it's a deeper, less common issue.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi MS Support.
Tried all three methods with no success.
Option 1: Chose to update and restart, but my host did not go into update mode either on shutdown or restart.
Option 2: Had no impact after restart, in fact after restart Win Update failed at the point of download in Windows Update manager.
Option 3: Failed during installation phase of direct update with an error code that appeared so momentarily I could not capture it.
Incidentally the previous update also failed
PFA 2 screenshots
Thanks for the screenshot. Please try the following:
Method 1: Run the Windows update troubleshooter
Click the Start Menu> Go to settings(gear icon) > System > Troubleshoot > Other troubleshooters.
Next, under Most Frequent, select Windows Update and click on Run > Follow the screen prompt
Method 2: Reset Windows Components
Enter "Command Prompt" into the Windows search box, then right-click and select "Run as administrator" to proceed. After the Command Prompt opens, input the following commands and press Enter after each:
net stop bits
net stop wuauserv
net stop appidsvc
net stop cryptsvc
Ren C:\Windows\SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start bits
net start wuauserv
net start appidsvc
net start cryptsvc
Restart your PC then try to update again.
Method 3: Download and install the KB5036980 directly from the Microsoft Update Catalog:
Look for 2024-04 Cumulative Update Preview for Windows 11 Version 23H2 for x64-based Systems (KB5036980) from the result and hit download then install.
https://catalog.update.microsoft.com/Search.asp...
Thank you.
I am unable to install win 11 via settings and updates.
I guess this is just a botched update and we are just going to have to live with the ever persistent "Update available" notification for eternity. I wish there was a turn off updates switch now. I'm irritated with all these endless restarts with the same result. Trying to update, gets to 96%, "Oops, couldn't update", the cycle goes on and on. How on earth do you disable this!
I'm using on version 23H2, build 22631.3447
