Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.
I'll be asking a few questions so I can have a better idea what solutions to provide.
When was the last time it worked properly? Have you made any changes to your computer recently?
What are some of the steps you tried to fix the issue, so I don't have to suggest it again?
Kind regards,
John DeV
Independent Advisor
One day just stop working and really i am in problem. I reinstall windows and problems persist? any Suggestion?