Getting random BSOD or black screen on new windows 11/10 installation. Need help figuring out why.

Anonymous
2024-06-24T16:22:11+00:00

I have updated the bios and are running in stock settings but with Intels fails safe update enable and made sure all drivers are up to date from the support page from ASUS.
Usually when i have unreal egnine or a game with Battle eye or Discord open my PC crashes to a bluescreen or black screen and reboots. But the PC could crash in to bsod at randome after working fine for extensive usage.

I have run mem64 with to errors, + Memory Diagnostic no error + SFC/scannow with to errors + DISM commands and no errors.

Please help me to get my PC more stable or figure out what is causing the crashes!

Thank you :)

link to DMP file: https://www.mediafire.com/file/2i13zkkotkaw6n5/062424-11296-01.dmp/file

Edit:

The problem I hade was insufficient cooling for my i9 14900k.

It was difficult to diagnose because the temperature could sometimes be stable for a good amout of hours.

But the give away was that the crashes hade much closer intervals when it began to crash and I couldn't get a good dump file.

Here is a great video that describes the problem. https://youtu.be/xbhk-le8u2U?si=OsWpBKHf9qPRCZPn

Windows for home | Windows 11 | Performance and system failures

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Anonymous
2024-06-27T13:48:11+00:00

108ºC is a very high temperature for an Intel i9 14900k, 100ºC is the max rated temperature for that processor, so you may have found the problem...

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  1. Anonymous
    2024-06-24T17:08:45+00:00

    Hi, I am Dave, I will help you with this.

    Your one minidump file just indicated generic errors, no specific cause of that crash was listed, do you have any more minidump files you can upload for analysis?

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  2. Anonymous
    2024-06-24T17:22:26+00:00

    Hi Dave!
    Thank you for the support :)

    Im sharing all dmp files from today (y)

    https://www.mediafire.com/folder/63h9yxvqpep2l/MiniCrashDump

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  3. Anonymous
    2024-06-24T17:27:13+00:00

    My specs:
    ASUS ROG Loki 1000W SFX-L
    Intel Core i9 14900K 3.2 GHz 68MB

    ASUS ROG Strix Z790-I Gaming WIFI
    Asus 3090 strix OC
    Fractal design Lumen V2 S28
    Corsair Vengeance 96GB (2x48GB) / 5600Mhz / DDR5 / CL40 / CMK96GX5M2B5600C40 (xmp disable)

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  4. Anonymous
    2024-06-24T18:19:00+00:00

    Your minidump files all just indicate generic errors.

    To try to force Windows 11 show any faulting drivers, the best option would be to turn on Driver Verifier, let your PC crash 3 times, then you must turn off Driver Verifier, and finally, upload any newly created minidump files

    Before you run Driver Verifier, please create a new System Restore Point

    https://answers.microsoft.com/en-us/windows/for...

    Note, if you have any difficulty getting into Windows with Driver Verifier enabled:

    Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

    Do this twice

    On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.

    Go to Troubleshoot - Advanced Option - Startup Settings and click Restart

    Upon restart, press 4 to enter Safe Mode

    Open Command Prompt as Administrator and run these two commands, then restart your PC.

    verifier /reset

    verifier /bootmode resetonbootfail

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