Getting random BSOD or black screen on new windows 11/10 installation. Need help figuring out why.

Anonymous

I have updated the bios and are running in stock settings but with Intels fails safe update enable and made sure all drivers are up to date from the support page from ASUS.
Usually when i have unreal egnine or a game with Battle eye or Discord open my PC crashes to a bluescreen or black screen and reboots. But the PC could crash in to bsod at randome after working fine for extensive usage.

I have run mem64 with to errors, + Memory Diagnostic no error + SFC/scannow with to errors + DISM commands and no errors.

Please help me to get my PC more stable or figure out what is causing the crashes!

Thank you :)

link to DMP file: https://www.mediafire.com/file/2i13zkkotkaw6n5/062424-11296-01.dmp/file

Edit:

The problem I hade was insufficient cooling for my i9 14900k.

It was difficult to diagnose because the temperature could sometimes be stable for a good amout of hours.

But the give away was that the crashes hade much closer intervals when it began to crash and I couldn't get a good dump file.

Here is a great video that describes the problem. https://youtu.be/xbhk-le8u2U?si=OsWpBKHf9qPRCZPn

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

108ºC is a very high temperature for an Intel i9 14900k, 100ºC is the max rated temperature for that processor, so you may have found the problem...

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48 additional answers

Anonymous

2024-06-26T06:17:10+00:00

The new minidump files indicate generic errors, nothing specific is indicated, because you have re-installed Windows and the system crashes have survived that, most likely there is a hardware fault causing the system to crash, it would be best to get your hardware tested at a PC repair shop.
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Anonymous

2024-06-26T00:12:42+00:00

i did the sfc scannow and DISM commands and got a "Found corrupt file" from the SFC scannow

here is how it looked from the CMD admin window:

Microsoft Windows [Version 10.0.19045.4529]

(c) Microsoft Corporation. All rights reserved.

C:\Windows\system32>sfc/scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.

Verification 16% complete.

Windows Resource Protection could not perform the requested operation.

C:\Windows\system32>sfc/scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.

Verification 41% complete.

Windows Resource Protection could not perform the requested operation.

C:\Windows\system32>sfc/scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.

Verification 100% complete.

Windows Resource Protection found corrupt files and successfully repaired them.

For online repairs, details are included in the CBS log file located at

windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline

repairs, details are included in the log file provided by the /OFFLOGFILE flag.

C:\Windows\system32>DISM /Online /Cleanup-Image /CheckHealth

Deployment Image Servicing and Management tool

Version: 10.0.19041.3636

Image Version: 10.0.19045.4529

No component store corruption detected.

The operation completed successfully.

C:\Windows\system32>DISM /Online /Cleanup-Image /ScanHealth

Deployment Image Servicing and Management tool

Version: 10.0.19041.3636

Image Version: 10.0.19045.4529

[===========================82.1%=============== ]

Error: 1223

Operation was incomplete because of a cancel request.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

C:\Windows\system32>DISM /Online /Cleanup-Image /ScanHealth

Deployment Image Servicing and Management tool

Version: 10.0.19041.3636

Image Version: 10.0.19045.4529

[==========================100.0%==========================] No component store corruption detected.

The operation completed successfully.

C:\Windows\system32>DISM /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool

Version: 10.0.19041.3636

Image Version: 10.0.19045.4529

[==========================100.0%==========================] The restore operation completed successfully.

The operation completed successfully.

C:\Windows\system32>

___________________________________________

Here is the CBS log files:

https://www.mediafire.com/folder/j9qy1udu3tulg/CBSLog
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Anonymous

2024-06-26T00:03:40+00:00

I got one more bsod when opening Intel® Driver & Support Assistant, i uninstalled it just in case after this crash, here is the dump

crash1 with intel Driver & Support Assistant https://www.mediafire.com/file/vyt6dg2c4sjy64s/062624-7875-01.dmp/file

Crash 2 without intel and with discord open with a stream : https://www.mediafire.com/file/sv4q5fpzzdofjrk/062624-6328-01.dmp/file
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Anonymous

2024-06-25T22:12:50+00:00

Okay, so it was running great. but i got a first crash now. i ahve been playing and working and it feels super good. It was a fast bsod. https://www.mediafire.com/file/o0dz5iuhfb1jmyd/062624-7906-01.dmp/file
I have updated windows 10 (y)
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