Getting random BSOD or black screen on new windows 11/10 installation. Need help figuring out why.

Anonymous
2024-06-24T16:22:11+00:00

I have updated the bios and are running in stock settings but with Intels fails safe update enable and made sure all drivers are up to date from the support page from ASUS.
Usually when i have unreal egnine or a game with Battle eye or Discord open my PC crashes to a bluescreen or black screen and reboots. But the PC could crash in to bsod at randome after working fine for extensive usage.

I have run mem64 with to errors, + Memory Diagnostic no error + SFC/scannow with to errors + DISM commands and no errors.

Please help me to get my PC more stable or figure out what is causing the crashes!

Thank you :)

link to DMP file: https://www.mediafire.com/file/2i13zkkotkaw6n5/062424-11296-01.dmp/file

Edit:

The problem I hade was insufficient cooling for my i9 14900k.

It was difficult to diagnose because the temperature could sometimes be stable for a good amout of hours.

But the give away was that the crashes hade much closer intervals when it began to crash and I couldn't get a good dump file.

Here is a great video that describes the problem. https://youtu.be/xbhk-le8u2U?si=OsWpBKHf9qPRCZPn

Windows for home | Windows 11 | Performance and system failures

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Anonymous
2024-06-27T13:48:11+00:00

108ºC is a very high temperature for an Intel i9 14900k, 100ºC is the max rated temperature for that processor, so you may have found the problem...

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  1. Anonymous
    2024-06-27T07:55:39+00:00

    Damit!
    I understand :(

    It could be the CPU or motherbooard then?

    What your educated guess? :)

    The ram i have tested in mem86 and windows memory diagnostic.

    You havent found any NVIDIA error so im assuming the gpu is fine too

    I will call the shop and talk to them

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  2. Anonymous
    2024-06-27T07:30:06+00:00

    Once again, it is a driver associated to the Intel processor causing the system to crash, it may be time to consider getting your hardware tested at a PC Repair Shop.

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  3. Anonymous
    2024-06-27T07:26:36+00:00

    I also use the location function in the standard windows folders to move my deskop ect to my sendond m.2, this way i dont loose my files if i need to reinstall...But could it be a problem?

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  4. Anonymous
    2024-06-27T07:19:47+00:00

    It was alot more stable!
    But it did crash all of a sudden when i used opera GX all of a sudden :(
    Im still having hope its something i have installed or connected to the IO in the PC,

    Can you look at the crash report from yesturday and these new ones i found in the minidump folder :)

    Thank you!

    Yesturdays Dump: https://www.mediafire.com/folder/7wacq6h3qyjiw/Newdump

    Todays Dump: https://www.mediafire.com/folder/plufw5w2nssg8/Dump\_04

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