108ºC is a very high temperature for an Intel i9 14900k, 100ºC is the max rated temperature for that processor, so you may have found the problem...
Getting random BSOD or black screen on new windows 11/10 installation. Need help figuring out why.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
I have updated the bios and are running in stock settings but with Intels fails safe update enable and made sure all drivers are up to date from the support page from ASUS.
Usually when i have unreal egnine or a game with Battle eye or Discord open my PC crashes to a bluescreen or black screen and reboots. But the PC could crash in to bsod at randome after working fine for extensive usage.
I have run mem64 with to errors, + Memory Diagnostic no error + SFC/scannow with to errors + DISM commands and no errors.
Please help me to get my PC more stable or figure out what is causing the crashes!
Thank you :)
link to DMP file: https://www.mediafire.com/file/2i13zkkotkaw6n5/062424-11296-01.dmp/file
Edit:
The problem I hade was insufficient cooling for my i9 14900k.
It was difficult to diagnose because the temperature could sometimes be stable for a good amout of hours.
But the give away was that the crashes hade much closer intervals when it began to crash and I couldn't get a good dump file.
Here is a great video that describes the problem. https://youtu.be/xbhk-le8u2U?si=OsWpBKHf9qPRCZPn
Windows for home | Windows 11 | Performance and system failures
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Anonymous
48 additional answers
Sort by: Most helpful
-
Anonymous
2024-06-25T15:37:03+00:00 Super!
Ill do it now, and run the Dism and Sfc scannow commands to be safe (y)
-
Anonymous
2024-06-25T15:33:28+00:00 That new minidump file just indicated generic errors, nothing specific as the cause of the latest crash.
Uninstall Eset and restart your PC, for testing purposes to see if your system is stable.
-
Anonymous
2024-06-25T15:28:10+00:00 Yes i do have eset!
Should i remove it?
i just added the crash file to the comment before, im linking it again here
https://www.mediafire.com/file/cwkaviqln6qota9/062524-8156-01.dmp/file
-
Anonymous
2024-06-25T15:26:31+00:00 Do you have the Eset security software installed, it is a virtual driver usually associated to that software that is listed as causing your PC to crash.