reset not working too
i cant reset my laptop (lenovo) and i cant reinstall windows 10 and i cant install windows 11
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
i tried all ways to upgrade or reinstall windows but it's not enough !! (windows 10\11 installation has failed )
Windows for home | Windows 10 | Install and upgrade
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
45 answers
Sort by: Oldest
-
Anonymous
2024-06-19T13:06:59+00:00 -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 71%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ramesh Srinivasan 88,105 Reputation points Independent Advisor2024-06-19T13:17:19+00:00 This time around is the graphics driver (iigd_dch.inf).
Run:
pnputil /delete-driver oem42.inf /uninstall /force pnputil /delete-driver oem1.inf /uninstall /force
Note: If Reset didn't work, you may try it from Windows RE, and choose "Cloud download".
-
Anonymous
2024-06-19T13:25:00+00:00 now re-run windows setup ?
-
Ramesh Srinivasan 88,105 Reputation points Independent Advisor
2024-06-19T13:26:44+00:00 Yes. Rerun setup.
-
Anonymous
2024-06-19T13:33:30+00:00 The link had opened to drivers.
When available please post a V2 share link.