i cant reset my laptop (lenovo) and i cant reinstall windows 10 and i cant install windows 11

Anonymous
2024-06-17T05:52:04+00:00

i tried all ways to upgrade or reinstall windows but it's not enough !! (windows 10\11 installation has failed )

Windows for home | Windows 10 | Install and upgrade

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  1. Ramesh Srinivasan 88,105 Reputation points Independent Advisor
    2024-06-17T06:24:19+00:00

    Hi aman_641,

    I'm Ramesh, here to answer your query at the Microsoft Community.

    1. Please run "winver.exe" and post a screenshot of that dialog.
    2. To upgrade from Windows 10 to 11, use the ISO. See:

    How to run In-place upgrade in Windows 11 - Microsoft Community:

    https://answers.microsoft.com/en-us/windows/for...

    1. If the setup doesn't succeed, share the following setup log file on OneDrive/Dropbox and post the link here:

    C:$WINDOWS.~BT\Sources\Panther\setupact.log

    How-To: Share OneDrive files and folders - Microsoft Support:

    https://support.microsoft.com/en-us/office/shar...

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  2. Anonymous
    2024-06-17T07:41:16+00:00

    1-winver.exe

    2-error : windows 11 installation has failed

    3-i dont understand

    Image

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  3. Ramesh Srinivasan 88,105 Reputation points Independent Advisor
    2024-06-17T07:43:35+00:00
    1. Delete the hidden "C:$WINDOWS.~BT" folder.
    2. Clean boot Windows using Msconfig.exe. See this link for more information:

    https://support.microsoft.com/en-us/topic/how-t...

    (pay special attention to step 3. you must enable "Hide all Microsoft services" before clicking "Disable all".)

    If the setup still fails, share the following setup log file on OneDrive/Dropbox and post the link here:

    C:$WINDOWS.~BT\Sources\Panther\setupact.log

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  5. Anonymous
    2024-06-17T09:11:15+00:00

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