What do I have to do to speak to an actual human?

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Anonymous
2024-06-29T22:16:34+00:00

* * Mod note on March 13, 2025.

Brought here by a search? Two posts in this thread, both on page 5 may be helpful. The post by neilpzz and the post by criggs. The thread is locked because it's not at all likely that another helpful post will appear.


In an attempt to remain cordial. Could someone please point me in the direction of an actual working support number, that will have an actual human on the other end. I need to be able to speak to someone for the help I need because it’s a complicated issue I don’t exactly know how to explain, and poorly constructed drop down windows unfortunately have not helped aid in my quest for a solution in any way, shape, or form, for the past two hours…. And that’s just the time I’ve spent trying to find out how to actually speak to someone for help…. So can I please get some assistance in this department so I can fix this computer, and continue my work.

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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108 answers

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  1. Neil D 34,285 Reputation points Volunteer Moderator
    2025-02-21T22:35:53+00:00

    There are no phone numbers for Support. The only available is the Get Help app in windows. Enter chat with an agent then select Contact support.

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  2. Anonymous
    2025-02-22T18:20:07+00:00

    PLEASE HELP ME !!

    I cannot login to my 365 business account:

    *** Email address is removed for privacy ***

    To log in I'm asked to use authenticator on my phone. Authenticator on my phone doesn't work because it asks me to enter an Authenticator code to authenticate my attempts.

    I've been bounced around several hours by robots and online procedures which have not helped me at all.

    If you're a human please hepl me !!!!!

    **PII removed**

    *** Email address is removed for privacy ***

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  3. Anonymous
    2025-02-22T18:56:46+00:00

    Please refer to my answer on Page 4 of this thread, starting with the words "Well, I finally figured out."

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  4. Anonymous
    2025-02-24T11:53:06+00:00

    I dont have the email that is in my account so I can't get into my account?? So I can't get help or do anything else. I have spent hours trying to "recover my account" and nothing works so please tell me how I can contact a person?

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  5. Anonymous
    2025-02-24T12:20:11+00:00

    I would recommend, if you can, to create a brand new Microsoft account. That way, at least you can get into the system. Once you're in the system, follow my instructions posted elsewhere in this thread and explain the problem.

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