What do I have to do to speak to an actual human?

Reported
Anonymous
2024-06-29T22:16:34+00:00

* * Mod note on March 13, 2025.

Brought here by a search? Two posts in this thread, both on page 5 may be helpful. The post by neilpzz and the post by criggs. The thread is locked because it's not at all likely that another helpful post will appear.

In an attempt to remain cordial. Could someone please point me in the direction of an actual working support number, that will have an actual human on the other end. I need to be able to speak to someone for the help I need because it’s a complicated issue I don’t exactly know how to explain, and poorly constructed drop down windows unfortunately have not helped aid in my quest for a solution in any way, shape, or form, for the past two hours…. And that’s just the time I’ve spent trying to find out how to actually speak to someone for help…. So can I please get some assistance in this department so I can fix this computer, and continue my work.

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-12-27T19:11:18+00:00

    Thanks the email recovery was my dads and sadly he passed away my son hasn’t signed into this account for a long time

    Could I not delete the account and set him up a new one ???

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  2. Anonymous
    2024-12-27T18:58:33+00:00

    If you forgot your password and the recovery email and phone number is no longer in use, there is nothing that Microsoft or anyone else can do to help you, I'm sorry to say. You'll have to format your hard drive and reinstall Windows. Unfortunately, this will result in the loss of anything that you haven't already backed up.

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  3. Anonymous
    2024-12-27T17:03:35+00:00

    Hi I’m Sammy I can’t sign in as I forgot my password the recovery email and phone number is no longer in use I need to chat with microsoft

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  4. Neil D 34,285 Reputation points Volunteer Moderator
    2024-12-23T09:26:35+00:00

    Josh,

    This is a user forum and we don't have access or ref to Case Numbers. Also we will not call you. Because you have posted your phone number to an open forum if you get a phone call it will not be from Microsoft or any other legit source. I suggest you remove it as soon as possible.

    You will need to keep trying using the Get Help app in windows and enter Chat with an agent then select Contact Support. Look for call back or webchat options.

    I'm sorry to say they don' make it easy. Other than that get a refund from Walmart.

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  5. Anonymous
    2024-12-23T04:50:02+00:00

    I been trying to talk to a specific online no luck I'd really like to talk to a person that can help me I bought a xbox gold card from Walmart spent $60 I can't redeem my card I have my sales receipt plus a case number please can someone call me 765 299 1071

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