What do I have to do to speak to an actual human?

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Anonymous
2024-06-29T22:16:34+00:00

* * Mod note on March 13, 2025.

Brought here by a search? Two posts in this thread, both on page 5 may be helpful. The post by neilpzz and the post by criggs. The thread is locked because it's not at all likely that another helpful post will appear.

In an attempt to remain cordial. Could someone please point me in the direction of an actual working support number, that will have an actual human on the other end. I need to be able to speak to someone for the help I need because it’s a complicated issue I don’t exactly know how to explain, and poorly constructed drop down windows unfortunately have not helped aid in my quest for a solution in any way, shape, or form, for the past two hours…. And that’s just the time I’ve spent trying to find out how to actually speak to someone for help…. So can I please get some assistance in this department so I can fix this computer, and continue my work.

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-03-07T23:14:39+00:00

    Several people have been helped by my instructions. My instructions are on page 5 of this thread, beginning with the words "Well, I FINALLY figured out."

    I can tell you, however, that there's no way to contact them by phone now; the phone number has been reprogrammed to send everyone to the web site. However my method, which will get you in touch with someone through chat, will sometimes end up with a phone call, because the chat reps will sometimes agree to call you on the phone AS LONG AS YOU WENT FOR THE CHAT OPTION FIRST.

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  2. Anonymous
    2024-12-10T22:12:15+00:00

    Thanks Chiara

    In the end I asked a very tech savvy friend. But the issue seems to resolve itself without me doing anything! Very weird. My advice is to make sure you have a geek (I mean that with admiration!) person in your life. Failing that, you can do things like Dial a Geek. They will charge but hopefully not too much.

    Sophie

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  3. Neil D 34,285 Reputation points Volunteer Moderator
    2024-12-10T20:12:15+00:00

    It's very unlikely you will get a response when you reply to a post from June. I would suggest you start your own thread by making a new post using Get Started > Ask a Question at the top of this forum.

    Just remember there are Office 365 specific forums (under Microsoft 365 and Office) here that may be able to offer support for your problem.

    To contact Microsoft support directly the only method is usually the Get Help app in windows.

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  4. Anonymous
    2024-12-04T07:59:10+00:00

    “I have tried, unsuccessfully, numerous times to purchase a genuine Microsoft office Home 2024 for Mac software since its recent launch. I reside in the Philippines and tried to sign into my MS account through this link : https://www.microsoft.com/en-ph/microsoft-365/p/office-home-2024/cfq7ttc0pqvj

    It hangs after I input my password and I am unable to sign in. I’ve used the Microsoft Account Sign-In helper and it reported “no problems found”.

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  5. Anonymous
    2024-11-30T06:45:51+00:00

    You can go to the community and ask a new question on the outlook board. There will be people to help you.

    Aaron

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