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* * Mod note on March 13, 2025.
Brought here by a search? Two posts in this thread, both on page 5 may be helpful. The post by neilpzz and the post by criggs. The thread is locked because it's not at all likely that another helpful post will appear.
In an attempt to remain cordial. Could someone please point me in the direction of an actual working support number, that will have an actual human on the other end. I need to be able to speak to someone for the help I need because it’s a complicated issue I don’t exactly know how to explain, and poorly constructed drop down windows unfortunately have not helped aid in my quest for a solution in any way, shape, or form, for the past two hours…. And that’s just the time I’ve spent trying to find out how to actually speak to someone for help…. So can I please get some assistance in this department so I can fix this computer, and continue my work.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I am unfortunately left extremely frustrated and questions un answered because the website is not understanding what I am asking, my account is locked, in order to get assistance with a human you need your password, well when your account is locked, your password doesn’t work. So I have no way of receiving help because you have to go through ai to get it. What should I do?
I cannot sign in on my msn premium account.
In that case, the only solution I can think of is to visit a friend who has a working Microsoft email, and use my system on his computer and, when the chat begins, you take over.
Unfortunately, signing into my account is the problem. I CAN NOT! The additional contact that is used to send a confirmation code is an email that is no longer available to me. When I click where it says "this is no longer available" it sends me into a loop of trying to sign in over and over using a different access email but it will never let me actually sign in! AAAGGH!
I'm in Microsoft HELL!
Windows will not open the effing chat!!! How are people supposed to fix compromised accounts?
