My pc has been crashing during gaming.

Anonymous

I've had this laptop for a while now, my laptop is also approx 4 years old, idk if this may be the cause of my problems. Most games I play crash and it's related to my GPU.

I've pretty much tried everything except for reading my "Event Viewer" errors. I was wondering if someone could help me read through these errors. This is my error viewer log, I've already filtered error, warning, and critical.

Here is the log file:

https://drive.google.com/file/d/1vevOGH-YWJmhPEWhWJwTqd2qxUlQzfaa/view?usp=sharing

If you want to know about my drivers, I've installed newer versions from intel and manufactuer websites, since the asus website for my drivers are 3-4 years old.

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53 answers

Anonymous

2024-06-07T21:32:21+00:00

Disk:

Memory Tool: it didn't show any problems, and also the Memtest tool I can't use because I don't have a USB flashdrive. I will run it if you could provide instructions.
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David-M 126.5K Reputation points Independent Advisor

2024-06-08T13:14:34+00:00
An external storage device is required to use MemTest86. The documentation provided on the same page that I suggested for downloading the tool has instructions for using it. I will leave it detailed below to make it easier to find the instructions.

Access the MemTest86 User Guide at the link below.

https://www.memtest86.com/downloads/MemTest86_U...
- Go to page 6 and see under "2.1 Boot-disk Creation in Windows" instructions for creating the USB with MemTest86.
(Make a backup of the files stored on the USB Flash Drive that will be used in the procedure.)
- With the USB created, go to page 14, under "2.5.1 Booting MemTest86 via USB", for instructions to boot the PC using MemTest86 on USB.
Once the MemTest86 home screen is displayed, the test starts automatically after a few seconds.

Feel free to ask back any questions. Click on the "Reply" button below my reply.

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Anonymous

2024-06-09T06:17:19+00:00

I passed all the test and the error all showed a value of 0.
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David-M 126.5K Reputation points Independent Advisor

2024-06-09T13:14:57+00:00

In this case, check the temperature your CPU and GPU reach when playing a game.

Several tools allow you to monitor the temperatures of your CPU and GPU. I recommend the free version of HWMonitor.

https://www.cpuid.com/softwares/hwmonitor.html

With temperatures slightly above 98°C, you can start to have problems.

Just open HWMonitor for the information to be displayed. There is no need to configure anything.

Feel free to ask back any questions. Click on the "Reply" button below my reply.

________________________________________________________

Standard Disclaimer: There is a link to a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
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