My pc has been crashing during gaming.

Anonymous
2024-06-03T16:57:14+00:00

I've had this laptop for a while now, my laptop is also approx 4 years old, idk if this may be the cause of my problems. Most games I play crash and it's related to my GPU.

I've pretty much tried everything except for reading my "Event Viewer" errors. I was wondering if someone could help me read through these errors. This is my error viewer log, I've already filtered error, warning, and critical.

Here is the log file:

https://drive.google.com/file/d/1vevOGH-YWJmhPEWhWJwTqd2qxUlQzfaa/view?usp=sharing

If you want to know about my drivers, I've installed newer versions from intel and manufactuer websites, since the asus website for my drivers are 3-4 years old.

Windows for home | Windows 10 | Performance and system failures

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  1. David-M 126.5K Reputation points Independent Advisor
    2024-06-07T12:44:37+00:00

    Sorry for the delay in reply. I didn't receive notification of your reply.

    These are the drivers I suggested installing. Just look at the release date. Install only the latest versions.

    I suggest installing the latest drivers from the other categories.

    (Networking, Audio, Graphics, Pointing Device, and Bluetooth.)

    For now, don't install anything suggested under the category "Utilities".

    Feel free to ask back any questions. Click on the "Reply" button below my reply.

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  2. Anonymous
    2024-06-06T20:40:07+00:00

    Hey David,

    I've installed all the latest drivers presented on the ASUS drivers website but I'm still getting errors. https://drive.google.com/file/d/1rGPzoXan9uBLrMJyaXqBcG_YJlRJ2fb2/view?usp=sharing

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  3. Anonymous
    2024-06-06T18:36:43+00:00

    When you say "latest drivers" are you talking about the previous drivers you mentions specifically?

    From your previous message:

    Edit: when you mean by download latest drivers are you talking about these? or specific ones from the websites, if so you could provide the download link?
    Image

    Edit 2: I went ahead and installed of them and I just created a restore point "B4 Drivers." Ill get back to you about the performance. I also got this pop up and just said yes.

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  4. David-M 126.5K Reputation points Independent Advisor
    2024-06-06T12:02:57+00:00

    Sorry for the delay in reply. I've been offline.

    You don't need to use DDU. Only install the latest drivers provided by Asus for your device.

    I also suggest not installing any other unnecessary third-party software (Could Ghelper or Armory Crate) and see if the computer works stable.

    If your computer works stable and you want to install one of these software, first create a restore point.

    https://support.microsoft.com/en-us/windows/cre...

    If installing the software causes the system to become unstable, you can restore it to the point where it was stable.

    Feel free to ask back any questions. Click on the "Reply" button below my reply.

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  5. Anonymous
    2024-06-05T21:41:27+00:00

    I've successfully reinstalled windows, should I redo the the steps of DDU and Asus' Drivers installations from previously?

    Edit: Could Ghelper (basically tells my pc when to go to performance mode or just quiet mode. be causing the issue, I use it instead of Armory Crate. But if I want to use it, I need to download this, which I always do.

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