How do I get my Microsoft account back after it getting hacked?

Reported
Anonymous
2024-06-20T15:39:47+00:00

Hello Microsoft Community,

I'm reaching out for urgent help with my hacked Microsoft account. Despite my best efforts, I haven't been able to regain access to my account and am feeling quite frustrated and helpless.

Here's a summary of the steps I've taken so far: I first noticed unusual activity on my account and realized it had been hacked. I tried contacting Microsoft Support through email and phone but did not receive a resolution. The phone calls only connected me to bots, and there was no option to speak with an actual person. I meticulously filled out the account recovery form, providing every detail requested. Unfortunately, the response stated that I didn't provide enough proof, even though I included all the information asked for in the form.

I wanted to include some details of my own, like screenshots proving my ownership and showing that I have had access to it for many years. Additionally, I have previous communications, purchase receipts, and other relevant data that could help verify my identity. However, the recovery form did not allow for this.

I'm feeling quite frustrated as this account is crucial for me, and I am at a loss on how to proceed further.

As a last resort, I am considering contacting the police and the GDPR authorities to request Microsoft to delete all my information and permanently delete the account to prevent any misuse of my data.

Could someone from the community or a Microsoft representative guide me on what further steps I can take? Are there any alternative methods or additional support channels that might be more effective?

Thank you in advance for any help or advice you can provide.

Windows for home | Windows 10 | Microsoft Store

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48 answers

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  1. Anonymous
    2024-07-13T09:28:07+00:00

    The account that has been hacked austin_******@hotmail.com

    I cannot verify the account because my phone number was changed and my password

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  2. Anonymous
    2024-07-14T09:24:45+00:00

    I have no acces to my account my xbox account worth thousands is now hacked my pc is using microsoft i cant play minecraft no more my old memories on my xbox and microsoft account would it be possible to regain the account if i went to the headquarters at amsterdam to maybe get it back some how?

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  3. Anonymous
    2024-07-14T15:13:42+00:00

    Hi, i've been hacked and my account has been deleted.. I had minecraft code redeemed on my microsoft account and now i lost 30 euro. I think if i dont get my account recovered i'd have to sue microsoft.

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  4. Anonymous
    2024-07-17T06:45:52+00:00

    Hola yo reportaría que me robara mi cuenta hace 82 días niño next y hecho nada estos tipos me robaron las llaves de acceso me cambiaron mi número de teléfono por otro que no es me cambiaron la contraseña ya que esos tipos se me estafaron y ellos reencontrar mi contraseña y le cambiaron pero me acuerdo exactamente cuál fue la principal pero no sé cómo recuperar el acceso mi correo dice cuenta es y aparte tiene una cuenta de Xbox si me robaron esa y la están viendo y vende y siempre cuando la venda me contacten me intenté vender aquí está mi cuenta ******@gmail.com

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  5. Anonymous
    2024-07-17T13:39:21+00:00

    My microsoft account's email was changed and replaced with the attacker's email, now i have lost every single product i had there and im utterly helpless i made a new account using the email that was originally in the attacked account, now i am sitting here thinking of what i can do to fix it if you can help me, i would be very glad.

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