My bad, I forgot the end bit. I ran the command and it froze at Stage 4: Looking for bad clusters.
The mouse is unresponsive and the numbers have stopped moving too.
Yesterday morning, it also always freezes in WinRE after a minute or so.
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
My computer restarted overnight (assuming from an update) and froze on the boot screen where it shows the motherboard logo. It's also been freezing at the 'Preparing Automatic Repair' screen about 9/10 times.
I've tried resetting the CMOS by unplugging the power cord and holding down the power button, but it didn't help.
The few times I managed to access the troubleshooting tools and the command prompt I tried the bootrec /fixboot commands but I ran into the problem of "Path not found" at the attrib c:\boot\bcd -h -r -s step. On the final restart before I was about to plug in the bootable USB to reinstall windows, it booted to desktop with everything working as normal.
I feel like this is only temporary and I'll run into the same problem the next time it restarts. What do I need to check/fix so that this problem doesn't happen again? Or do I just need to bite the bullet and do a fresh install of Windows?
(I'm not sure if this was due to my fiddling around but I now have 2 recovery partitions on my C drive, and an addition EFI System Partition on an external HDD.)
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
My bad, I forgot the end bit. I ran the command and it froze at Stage 4: Looking for bad clusters.
The mouse is unresponsive and the numbers have stopped moving too.
Yesterday morning, it also always freezes in WinRE after a minute or so.
As mentioned earlier, run:
"chkdsk c: /r"
Unfortunately, not all motherboards have that option. If the option to disable individual disks is not there, the only way is to detach them physically or pull the power connector to the drive.
You can run Chkdsk from WinRE. To find the OS partition's drive letter in WinRE, run:
bcdedit | find "osdevice"
diskpart
list volume
exit
Maybe I’m missing something, but I can’t see an option to disable individual drives in the BIOS. Maybe this motherboard doesn’t have this option.
I have a B550 Aorus Pro AC.
BTW it froze before it could get to the chkdsk step, am I able to run it from the command line in the recovery environment when I eventually manage to get there without freezing?