My computer will not download the latest windows update.

Anonymous
2024-07-10T01:42:10+00:00

In my settings it says that the 2024-07 Cumulative Update for Windows 11 Version 23H2 for x64-based Systems (KB5040442) and the 2024-07 Cumulative Update for .NET Framework 3.5 and 4.8.1 for Windows 11, version 23H2 for x64 (KB5039895) is ready to be downloaded and installed but as I proceed with the update it keeps saying there was an error and the update will not install. I have tried restarting my PC and looking in my bios to find a problem but my troubleshooting has not worked.

Windows for home | Windows 11 | Windows update

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  1. Ramesh 181.6K Reputation points Volunteer Moderator
    2024-07-14T12:49:36+00:00

    Press Win + R to open the Run dialog.

    Type "C:$WINDOWS.~BT"

    Click OK.

    In the "C:$WINDOWS.~BT" folder, select all the files and subfolders, and delete them.

    If you can't delete them, try from Safe mode.

    Start your PC in safe mode in Windows - Microsoft Support: https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234

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  2. Anonymous
    2024-07-14T13:30:24+00:00

    Deleted them, but still get this when trying to run the MCT exe

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  3. Ramesh 181.6K Reputation points Volunteer Moderator
    2024-07-14T13:44:40+00:00

    Please share the following setup log file on OneDrive (or any other host) and post the link here:

    C:$WINDOWS.~BT\Sources\Panther\setupact.log

    (How-To: Share OneDrive files and folders - Microsoft Support)

    Note: The "C:$WINDOWS.~BT" folder is a hidden folder. To access the folder, press Win + R, type "C:$WINDOWS.~BT" and click OK.

    :: OneDrive sharing options - screenshot ::

        https://imgur.com/a/vZyxpY9

    (or)

    If you don't want to troubleshoot this, you can do a Reset (with the "Keep My Files" option). Your apps and settings will be lost, though.

    How to reset Windows 11 keeping files:

    https://pureinfotech.com/reset-pc-keeping-personal-files-windows-11/

    (Choose the Windows RE option).

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  4. Anonymous
    2024-07-14T14:03:04+00:00

    Hi, one update was able to process but this update is still not working: 2024-07 Cumulative Update for Windows 11 Version 23H2 for x64-based Systems (KB5040442) the error code is 0x80248007. Not quite sure why it won't download.

    I have exactly the same problem... Also the same error code. Can someone help me? Another Problem i have are bluescreens.

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  5. Anonymous
    2024-07-14T15:46:14+00:00

    You told me to delete the contents of C:$WINDOWS.~BT so there's nothing in there now

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