My computer will not download the latest windows update.

Anonymous
2024-07-10T01:42:10+00:00

In my settings it says that the 2024-07 Cumulative Update for Windows 11 Version 23H2 for x64-based Systems (KB5040442) and the 2024-07 Cumulative Update for .NET Framework 3.5 and 4.8.1 for Windows 11, version 23H2 for x64 (KB5039895) is ready to be downloaded and installed but as I proceed with the update it keeps saying there was an error and the update will not install. I have tried restarting my PC and looking in my bios to find a problem but my troubleshooting has not worked.

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

77 answers

Sort by: Oldest
  1. Anonymous
    2024-07-14T12:31:13+00:00

    My system is set to English (United Kingdom), which isn't available as an option in the download options, so I picked English International (and there's no such thing as 'English International' in my system Language options):

    Image

    Was this answer helpful?

    0 comments No comments
  2. Ramesh 181.6K Reputation points Volunteer Moderator
    2024-07-14T12:32:00+00:00

    Ok, try the MCT anyway. Use the ISO it recommends for your system. Don't choose the language manually.

    If the Keep files option is still grayed out, share the following setup log file on OneDrive (or any other host) and post the link here:

    C:$WINDOWS.~BT\Sources\Panther\setupact.log

    (How-To: Share OneDrive files and folders - Microsoft Support)

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-07-14T12:35:41+00:00

    MCT error --

    Was this answer helpful?

    0 comments No comments
  4. Ramesh 181.6K Reputation points Volunteer Moderator
    2024-07-14T12:38:12+00:00

    Close MCT, delete the following folder:

    C:$WINDOWS.~BT

    Rerun MCT.

    If "C:$WINDOWS.~BT" can't be deleted, that explains why the "Reinstall now" option in Settings failed.

    Try deleting the folder from Safe mode.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2024-07-14T12:41:31+00:00

    No idea where that file lives or how to find it -- like I said, we're not IT admin professionals out here in the real world.

    Was this answer helpful?

    0 comments No comments