My computer will not download the latest windows update.

Anonymous
2024-07-10T01:42:10+00:00

In my settings it says that the 2024-07 Cumulative Update for Windows 11 Version 23H2 for x64-based Systems (KB5040442) and the 2024-07 Cumulative Update for .NET Framework 3.5 and 4.8.1 for Windows 11, version 23H2 for x64 (KB5039895) is ready to be downloaded and installed but as I proceed with the update it keeps saying there was an error and the update will not install. I have tried restarting my PC and looking in my bios to find a problem but my troubleshooting has not worked.

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

77 answers

Sort by: Newest
  1. Anonymous
    2024-07-14T16:36:35+00:00

    Couldn't I just start at this download link instead? Oh yeah, no, cos it doesn't include English (United Kingdom) as an option either

    https://www.microsoft.com/en-gb/software-download/windows11

    So why not just include all the basic system options in the download options? Amateurish.

    Was this answer helpful?

    0 comments No comments
  2. Ramesh 181.6K Reputation points Volunteer Moderator
    2024-07-14T15:48:44+00:00

    You told me to delete the contents of C:$WINDOWS.~BT so there's nothing in there now

    MCT is supposed to create a new log, but it looks like it exited very early.

    Or, try the English (US) ISO and see if the Keep my files option is enabled.

    (edited)

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-07-14T15:46:14+00:00

    You told me to delete the contents of C:$WINDOWS.~BT so there's nothing in there now

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-07-14T14:03:04+00:00

    Hi, one update was able to process but this update is still not working: 2024-07 Cumulative Update for Windows 11 Version 23H2 for x64-based Systems (KB5040442) the error code is 0x80248007. Not quite sure why it won't download.

    I have exactly the same problem... Also the same error code. Can someone help me? Another Problem i have are bluescreens.

    Was this answer helpful?

    0 comments No comments
  5. Ramesh 181.6K Reputation points Volunteer Moderator
    2024-07-14T13:44:40+00:00

    Please share the following setup log file on OneDrive (or any other host) and post the link here:

    C:$WINDOWS.~BT\Sources\Panther\setupact.log

    (How-To: Share OneDrive files and folders - Microsoft Support)

    Note: The "C:$WINDOWS.~BT" folder is a hidden folder. To access the folder, press Win + R, type "C:$WINDOWS.~BT" and click OK.

    :: OneDrive sharing options - screenshot ::

        https://imgur.com/a/vZyxpY9

    (or)

    If you don't want to troubleshoot this, you can do a Reset (with the "Keep My Files" option). Your apps and settings will be lost, though.

    How to reset Windows 11 keeping files:

    https://pureinfotech.com/reset-pc-keeping-personal-files-windows-11/

    (Choose the Windows RE option).

    Was this answer helpful?

    0 comments No comments