Failed to update to windows 11 help?

Anonymous
2024-07-19T07:56:57+00:00

Hello, I've recently tried updating to windows 11 using 'Windows11InstallationAssistant.exe' but once my pc was restarted at the 30min mark and booted back up, I was still running windows 10 and all it added was a SYSTEM (E:) drive that I can't access. Did I do something wrong or what happened? I did run the windows pc health check tool to check if my pc can run windows 11 and was confirmed I could.

Windows for home | Windows 10 | Install and upgrade

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  1. Ramesh Srinivasan 88,100 Reputation points Independent Advisor
    2024-07-19T08:29:50+00:00

    Hi Bryan, This is Ramesh.

    Please share your setup logs to help me determine why the upgrade rolled back.

    • Open the "C:\$WINDOWS.~BT\Sources\" folder.

• Select the two folders, "Panther" and "Rollback" (if present).

• Copy the two folders to the desktop and Zip them.

• Upload the zip file to OneDrive and share the link here.

    (How-To: Share OneDrive files and folders - Microsoft Support)

    https://support.microsoft.com/en-us/office/shar...

    :: OneDrive sharing options - screenshot ::

    [https://imgur.com/a/vZyxpY9](https://imgur.com/a/vZyxpY9)

    Also, open Disk Management and maximize it. Post a screenshot.

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  2. Anonymous
    2024-07-19T09:10:44+00:00

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  3. Ramesh Srinivasan 88,100 Reputation points Independent Advisor
    2024-07-19T09:17:15+00:00

    The setup encountered the error code 0xC1900101 - 0x20017. This error can be resolved by applying the latest BIOS update and installing the latest chipset drivers.

    Your current BIOS version:

    BIOS name : P1.00

    BIOS version : P1.00

    BIOS release date : 20190726000000.000000+000

    Please visit the ASRock website and update the BIOS for your motherboard, which is B365M IB-R, according to the log.

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  4. Anonymous
    2024-07-19T09:17:47+00:00

    screenshot when i checked this the drive SYSTEM (E:) was no longer their

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  5. Ramesh Srinivasan 88,100 Reputation points Independent Advisor
    2024-07-19T09:21:00+00:00

    Ok, let me know if the BIOS update resolves the issue.

    By the way, your system is booting from the C drive instead of the EFI partition. I think we can fix that after addressing the setup issue.

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