Problem after update

Anonymous

After an update on 15 August (I think), one of the users (admin) gets a recurring screen (http://ventre-a-pattes.net/bug.jpg) and cannot work. Two other accounts (one admin, one not) do not have the problem, a third one (not admin) does too. I tried to uninstall all recent items, ran update again, nothing works. Thanks for any suggestion.

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Emmanuel Santana 40,200 Reputation points Independent Advisor

2024-08-20T11:54:29+00:00

While this is a temporary fix there is a chance you can transfer your files or recreate your user file if it was done with a Microsoft account, is that a possibility?
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Anonymous

2024-08-20T12:01:02+00:00

Don't think so. I still have access to my most important files, but bookmarks are missing. Plenty of advice to import them, but the first step is always export :(
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Emmanuel Santana 40,200 Reputation points Independent Advisor

2024-08-20T17:14:22+00:00

Got it, let's give it another shot by checking your system files, but this time from the new profile you created.

Within that profile, search for Command Prompt, right-click on it, and choose "Run as administrator." Once it's open, run the following commands:

sfc /scannow

DISM /Online /Cleanup-Image /RestoreHealth

After that, restart your computer and log back into the new profile to see if the issue is resolved.
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Anonymous

2024-08-20T21:26:44+00:00

The RestoreHealth option is unknown
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Emmanuel Santana 40,200 Reputation points Independent Advisor

2024-08-21T01:24:39+00:00

Can you please share a screenshot of your CMD screen when you input the commands?
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