Problem after update

Hi EricYL.

Thanks for your reply. In your reply, I understand that the other accounts seem to recover after you enter safe mode, but your main account still has the problem and it automatically opens WWAHost.exe.

We judge that this may be some of your common software automatically enable WWAHost.exe. please, in your other account, go into safe mode and perform a clean boot, then switch to your main account and check again if the problem exists.

Thank you for your understanding and support.

Best regards,

Zev - MSFT | Microsoft Community Support Specialist

Main account still has the same problem. Switched user, ended WWA Host task, went back to main account, same problem and WWA Host running again.

Hi Zev

Restarted in safe mode, all accounts working. Restarted then normally.

My account is now working, going to check the other ones.

EricYL

Hi EricYL.

Thank you for your reply. I understand that you now have some of your accounts available.

For now we can only fix it by reinstalling Windows, if you would like, please backup your data and then refer to the following link

Windows 11 Clean Installation (microsoft.com)

Disclaimer: At this point, we have exhausted all troubleshooting and I recommend that we try to perform a clean install to get your computer back into a working condition. Please ensure that you backup any important data, including Documents, Pictures, Videos, and more.

I understand if you don't want to, after all, the problem hasn't completely disabled you, so to avoid the same problem in subsequent use, which would make data in some accounts inaccessible, please back up your data separately for different accounts.

At the same time, this issue is worth being noticed by the development team, Microsoft attaches great importance to user experience, you can submit your ideas and suggestions through the Feedback Hub, and the development team will regularly review submissions for ideas or fixes.

Please share the feedback link here after submitting as it will allow others on the forum to vote for your submission, including me. More votes will lead to more visibility and higher priority to the development team.

Thank you for your understanding and support.

Best regards,

Zev - MSFT | Microsoft Community Support Specialist

Hi Zev

Would hate to do this.

No other computer. External drives yes, but to me if some users (like this one) can work normally it cannot be a global problem.

EricYL