Remove Inaccessible Computers from Link to Windows App on Samsung Galaxy S23 Ultra

Anonymous
2024-08-03T22:43:03+00:00

I need assistance removing multiple computers from my Link to Windows app. I have a Samsung Galaxy S23 Ultra. There are 4 computers linked to my Link to Windows app on this phone. These computers are actually previous Windows installations on my current PC. I've reinstalled Windows multiple times on this PC, and I can no longer access these previous installations to disconnect them properly. I need a way to remove these inaccessible computers from my Linked Account.

How can I remove these inaccessible computers from my Link to Windows app on my Samsung Galaxy S23 Ultra without having direct access to the previous Windows installations?

Windows for home | Windows 11 | Connect Phone and PC

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-05-16T17:29:04+00:00

    This has been an exercise in futility.

    MS knows what the alternative is so they respond accordingly.

    This is unacceptable customer service yet that's how they roll.

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  2. Anonymous
    2025-05-17T03:16:34+00:00

    I opened a troubleshooting ticket with Microsoft. You know what them **** developers said that is by design! They **** designed so we can't remove our devices! Them BASTARDS! I am so damn sick of fixing it every couple of months! Someone else needs to make a better alternative than this **** software!

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  3. Anonymous
    2025-05-31T22:41:41+00:00

    Hi there, exact same issues here. Padt linked accounts from computers I no longer have access to still show in the Link to Windows app accounts. Also, windows Phone Link doesn't connect to the Android Link to Windows app.

    Please have somebody from Microsoft developing team fix these two issues.

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  4. Anonymous
    2025-06-01T04:11:43+00:00

    I HAD an open ticket with Microsoft Support on this. They called me back and said these effing **** words!

    IT IS WORKING AS DESIGNED!

    Yes they effing designed it so you can't remove any devices from your account! If someone knows the damn Microsoft Developers responsible damn well cuss them out for being bastards! If other commercial software was designed this way NOBODY would EVER use the software! I wish a damn third party company would design their own version of Windows Link so we could tell Microsoft to F off!

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  5. Anonymous
    2025-06-06T09:17:53+00:00

    Is it by design? Yes, but that's great! Then they can redesign it so that we users are satisfied.

    And they absolutely should do that, as it is simply impossible to understand the purpose of having a long list of computers we have long since sent for recycling, computers we have given away, a number of Windows installations, and perhaps also mobile phones we have disposed of.

    I look forward to Microsoft's explanation of why it was a good idea to design the app this way.

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