Remove Inaccessible Computers from Link to Windows App on Samsung Galaxy S23 Ultra

Anonymous
2024-08-03T22:43:03+00:00

I need assistance removing multiple computers from my Link to Windows app. I have a Samsung Galaxy S23 Ultra. There are 4 computers linked to my Link to Windows app on this phone. These computers are actually previous Windows installations on my current PC. I've reinstalled Windows multiple times on this PC, and I can no longer access these previous installations to disconnect them properly. I need a way to remove these inaccessible computers from my Linked Account.

How can I remove these inaccessible computers from my Link to Windows app on my Samsung Galaxy S23 Ultra without having direct access to the previous Windows installations?

Windows for home | Windows 11 | Connect Phone and PC

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-08-17T10:49:25+00:00

    I have the same issues, unable to delete stale linked computers from my android phone.

    Also, I'm having issues connecting a computer with my phone, my laptop connects fine.

    I have tried reinstalling Windows and it is still an issue.

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  2. Anonymous
    2024-08-08T01:06:01+00:00

    Hi Richard Hammers.

    Thanks for your reply and feedback. I have voted in favor of your feedback. Hopefully the development team can take note of it soon and adjust accordingly.

    Thank you for your understanding and support.

    Best regards,

    Zev - MSFT | Microsoft Community Support Specialist

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  3. Anonymous
    2024-08-07T17:53:20+00:00

    I first created the feedback from without the app but I was unable to find it within the Feedback Hub so I created a new one on my pc

    Here is the link https://aka.ms/AArp7ry

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  4. Anonymous
    2024-08-07T05:57:44+00:00

    Hi Richard Hammers.

    Thank you for your reply. I understand that you did not find your computer device information on the Devices page of your Microsoft account.

    In my previous reply I was referring to the following page

     

    If there is a device that you are no longer currently using, please remove it via the Remove button in the image.

    Also, if you have OneDrive synchronization turned on for your computer, turn it off.

    Also, you can try restoring your phone to factory settings after backing up the data in it.

    I noticed that you have provided feedback on this issue, please provide me with the feedback link and I will vote for you, which will help the development team to take note of the issue and make relevant adjustments.

    Thank you for your understanding and support.

    Best regards,

    Zev - MSFT | Microsoft Community Support Specialist

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  5. Anonymous
    2024-08-06T15:24:16+00:00

    I have similar issue with you and it seems those basic feature currently doesn't exist and you just have to live with it for now.

    I gave my laptop to my cousins and already had it reset beforehand. Wasn't aware that there's a flawed binding mechanism on Phone Link and that laptop still shown on my linked computers to date and the disconnect option is greyed out.

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