Remove Inaccessible Computers from Link to Windows App on Samsung Galaxy S23 Ultra

What? Your confusing. First of all it seems the devices are stored on the Microsoft Server because I have completely uninstalled and deleted the app storage and cache and as soon as you log back in the devices pop back up but now disconnected so you end up another duplicate PC.

I HAD an open ticket with Microsoft Support on this. They called me back and said these effing **** words!

IT IS WORKING AS DESIGNED!

Yes they effing designed it so you can't remove any devices from your account! If someone knows the damn Microsoft Developers responsible damn well cuss them out for being bastards! If other commercial software was designed this way NOBODY would EVER use the software! I wish a damn third party company would design their own version of Windows Link so we could tell Microsoft to F off!

I have the same issue for my new computer

but I found the solution (I place my solution here because RAZVAN-ALEXANDRU ANGHEL was the last person replied on this thread, hope everyone can see my solution and resolve this issue)

to solve this problem

1. go to your phone

settings -> apps -> link to windows -> storage

clear cache and clear data

2. 1. go to your phone

settings -> apps -> link to windows service -> storage

clear cache and clear data

3. restart your phone
4. login to Microsoft to remove the old device from the name you use
   (in my case, I have both new and old devices, and I will remove the old device)

https://account.microsoft.com/devices/
(after you remove all old devices, your Microsoft registered email will only associate with your new device only.)

5. run "windows powershell" as an administrator

execute the following command
Get-AppxPackage Microsoft.YourPhone -AllUsers | Remove-AppxPackage

this command will reinstall phone link from your PC
6. restart your PC
7. reinstall "phone link"
https://apps.microsoft.com/detail/9nmpj99vjbwv
8. open "phone link" app
app will send the notification to your phone to ask permissions
grant the permissions your feel comfortable

make sure both your phone and pc bluetooth are on when you link them.

Otto, if that fixed anything for you, I suspect you must have had a different problem. The list of devices shown for my Microsoft account is correct (at https://account.microsoft.com/devices ). The problem is ONLY with the data that Microsoft uses to sync to "Link to Windows" on the Android device (Samsung Galaxy Z Flip 6 in my case:).

This would require some way to access the Phone Link/Link to Windows data on the MS server. NONE of those steps would have any effect on that. Your first steps clear everything off the phone, but as soon as you sign back in to the Microsoft account, all the PCs instantly return. For the last part, using PowerShell, that's obviously impossible if the computer is broken, sold, stolen, or otherwise not available leaving no way to run the command on the PC that appears more than once.

Unless someone has a way to access the list of PCs stored on the MS Server specifically for Link to Windows (Phone Link on the PC), I don't see how there's anything we can do but wait for Microsoft to fix this or clear the history.

How to fix it? I am having same issue as everyone else here. Why is Microsoft not fixing it yet? I see that this thread was created quite some time ago.

I got a new computer, and I can't link my phone anymore. How do you delete the repeated devices on the phone app???

Hi Richard Hammers.

Thanks for your reply. I apologize that the previous method did not resolve your issue.

Please can you log in to your Microsoft account via the following link

https://account.microsoft.com/

Then on the Devices page, delete your previous devices (the ones you are not using now) and scroll down to the Android & iOS Device Management page and click on the Manage button to see if there are any relevant device details for you.

If so, delete them and then try the scenario in my previous reply again.

If it still didn't help you, please make a good backup of your data in your phone, then try to restore your phone to factory settings, and then check again to see if it has solved your problem.

In addition, you can connect to Windows, click the gear icon on the top right, enter Settings, and then click Provide Feedback, where you can give us feedback on your problem.

Thank you for your understanding and support.

Best regards,

Zev - MSFT | Microsoft Community Support Specialist