"Not Implemented" when clicking on photos in Windows Explorer

Anonymous
2024-10-30T20:20:13+00:00

I've been having this issue since shortly before installing the latest Windows Update last week. Any time I click on a photo within Windows Explorer, a message pops up that simply lists the file path and says "Not Implemented".

This started happening before I installed the update, and it was only upon restarting my computer to solve the issue that the update was installed (I tend to procrastinate updates).

The issue appears to be caused by Explorer. Downloading any random image with my Chrome browser and opening the image from the downloads list successfully opens the image, as does viewing images from within the Photos app itself.

Restarting Explorer from task manager fixes the issue temporarily, but it has always reoccurred after some time. So that's not a permanent fix and having to restart Explorer at least once a day is not ideal. I'm more just worried that this could be the precursor to or symptom of something much more serious. I've never had this problem before, and most issues like this are resolved with a full restart.

I don't know what to do.

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

147 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2024-12-18T17:11:13+00:00

    You probably rebooted after uninstalling that update? Reboot (or WinExplorer restart) solves (only temporary) the issue.

    Are you sure the issue is solved permanently by removing that update? I doubt it.

    May I ask to all ppl with this issue, what hardware are you on? Because we manage some thousand client-pcs, and this "not implemented" error with the Windows Photos-app was only reported with one particular model (HP Elitebook G8).

    What hardware are you using? And what anti-virus solution? (we're using Sentinel One)

    Was this answer helpful?

    0 comments
  2. Anonymous
    2024-12-18T17:30:41+00:00

    You probably rebooted after uninstalling that update? Reboot (or WinExplorer restart) solves (only temporary) the issue.

    Are you sure the issue is solved permanently by removing that update? I doubt it.

    May I ask to all ppl with this issue, what hardware are you on? Because we manage some thousand client-pcs, and this "not implemented" error with the Windows Photos-app was only reported with one particular model (HP Elitebook G8).

    What hardware are you using? And what anti-virus solution? (we're using Sentinel One)

    I'm using a Dell G5 5590 running Windows 10 Pro. So far installing the legacy app seems to have worked, though it would be nice if MS could both ackowledge, then fix the problem with the current Photos app. FWIW I run AVG Internet Security for AV.

    Was this answer helpful?

    0 comments
  3. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  4. Anonymous
    2024-12-20T17:15:36+00:00

    Found the issue, I think. The update just messed up the settings and removed it as the default app, leaving no app set. You need to readd Photos as the default. See screenshots...ImageImage

    Just ran into this issue today. Can confirm with Diane's fix but I had to go one more step and update Chrome since my user was trying to open a photo directly from a browser download. Setting the default app worked when opening a photo directly from the Windows download folder. When opening directly from Chrome it gave the "Not implemented" error until I updated Chrome.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2024-12-23T20:48:59+00:00

    @Cornelius Logan. The default app/default file type "fix" has been suggested earlier in this thread. Unfortunately, while it may seem to make a difference for a while, the problem consistently recurs.

    Just like rebooting, messing with settings in Windows can sometimes make a difference, but those differences are temporary.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments