"Not Implemented" when clicking on photos in Windows Explorer

Anonymous
2024-10-30T20:20:13+00:00

I've been having this issue since shortly before installing the latest Windows Update last week. Any time I click on a photo within Windows Explorer, a message pops up that simply lists the file path and says "Not Implemented".

This started happening before I installed the update, and it was only upon restarting my computer to solve the issue that the update was installed (I tend to procrastinate updates).

The issue appears to be caused by Explorer. Downloading any random image with my Chrome browser and opening the image from the downloads list successfully opens the image, as does viewing images from within the Photos app itself.

Restarting Explorer from task manager fixes the issue temporarily, but it has always reoccurred after some time. So that's not a permanent fix and having to restart Explorer at least once a day is not ideal. I'm more just worried that this could be the precursor to or symptom of something much more serious. I've never had this problem before, and most issues like this are resolved with a full restart.

I don't know what to do.

Windows for home | Windows 10 | Files, folders, and storage

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  1. Anonymous
    2024-12-31T02:18:46+00:00

    I think I may have found a fix. Not to the problem, but just a fix to be able to open my photos.

    I opened the current Photos app, went to settings within the app window, scrolled down to where it has an option to download and use Photos Legacy and downloaded it. Once it was installed, I clicked on any photo and that asked my what app I wanted to use to open it. I chose the Photos Legacy app and then checked the box at the bottom to make that my default. Seems to be working so far.

    I talked to Microsoft three times. Useless.

    First, they had me go into Task Explorer and restart Windows Explorer. Worked. Hung up. But the problem reoccurs 17 minutes after the last successful photo viewing (see my repro steps on 11/10/24). Therefore, I got “not implemented” 17 minutes later.

    The second time, they right-clicked a photo, selected Choose an app, and chose Photos. Worked. Hung up. 17 minutes later, got “not implemented.”

    Third, they installed some updates. Worked. Had him call me back an hour later. Got “not implemented.”

    Gave up on Microsoft.

    Then I installed Photos Legacy, per DamonB23's post above (11/5/24).

    Then I went into Settings --> Default apps, and changed the default for “Photo viewer” to Photos Legacy.

    Haven’t had a problem since.

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  2. Anonymous
    2024-12-24T13:04:22+00:00

    This fix ABSOLUTELY worked, this has been such a pain for all of us. I agree that reinstalling Windows is a cop out and not a very good one. Thank you to the users who actually fixed this issue for me!!!!!!!!!!!!!!!!!!!!!!!!!!

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  3. Anonymous
    2024-12-23T20:48:59+00:00

    @Cornelius Logan. The default app/default file type "fix" has been suggested earlier in this thread. Unfortunately, while it may seem to make a difference for a while, the problem consistently recurs.

    Just like rebooting, messing with settings in Windows can sometimes make a difference, but those differences are temporary.

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  4. Anonymous
    2024-12-20T17:15:36+00:00

    Found the issue, I think. The update just messed up the settings and removed it as the default app, leaving no app set. You need to readd Photos as the default. See screenshots...ImageImage

    Just ran into this issue today. Can confirm with Diane's fix but I had to go one more step and update Chrome since my user was trying to open a photo directly from a browser download. Setting the default app worked when opening a photo directly from the Windows download folder. When opening directly from Chrome it gave the "Not implemented" error until I updated Chrome.

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