"Not Implemented" when clicking on photos in Windows Explorer

Anonymous
2024-10-30T20:20:13+00:00

I've been having this issue since shortly before installing the latest Windows Update last week. Any time I click on a photo within Windows Explorer, a message pops up that simply lists the file path and says "Not Implemented".

This started happening before I installed the update, and it was only upon restarting my computer to solve the issue that the update was installed (I tend to procrastinate updates).

The issue appears to be caused by Explorer. Downloading any random image with my Chrome browser and opening the image from the downloads list successfully opens the image, as does viewing images from within the Photos app itself.

Restarting Explorer from task manager fixes the issue temporarily, but it has always reoccurred after some time. So that's not a permanent fix and having to restart Explorer at least once a day is not ideal. I'm more just worried that this could be the precursor to or symptom of something much more serious. I've never had this problem before, and most issues like this are resolved with a full restart.

I don't know what to do.

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

147 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2024-11-07T19:17:36+00:00

    The two updates that were installed for me on 10/31/2024 where KB5045594 and KB5045991 and this problem started. Are these the updates that other people installed just prior to this issue?

    EDIT:

    So after spending a hour on tech support via @MB_999 suggestion at https://support.microsoft.com/en-us/home/contact all they could come up with is to:

    1. Go back to a restore point prior to the Windows updates (a week ago 10/31/2024 and then I would have to restore piecemeal my work done in the last week from my nightly backups).
    2. Perform an in place update to Windows 11 (I have been avoiding this like the plague though I am happy with my new laptop running Windows 11)
    3. Create a new user profile (user account) and move all my stuff over to that new user. Unfortunately, because the bug takes some period of time to manifest itself I don't know how long I would have to stay logged into this other profile to see if it happens in the new profile, but I might log into it after I finish for the day and see if 12 -14 hours is long enough to cause the problem to manifest itself. Then at least I can prove it isn't the profile.

    But this is all taking up way to much of my time to fix Photos...hmmmm...I'm going to find another option. I don't ever use it for anything other than previewing photos anyway so that seems like a simpler solution to all this.

    But please, everyone with this issue should open a support case so they see just how many people are having this issue. There is no way that we all ended up with a corrupt profile at the same time.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  2. Anonymous
    2024-11-07T18:26:35+00:00

    I tried your "Clean Boot" only to work for about 30 minutes or so. I have done it 3 times now and I continually get the "Not Implemented" each time. MS needs to allow us to reverse the last update or get this fixed ASAP.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  3. Anonymous
    2024-11-07T16:47:35+00:00

    While the "Photo viewer" app may not be set, this does not resolve the issue. As is mentioned by LookinAround a reboot was required. Well it was the reboot that fixed the issue for him as rebooting restarts explorer.exe which as we all know resolves the issue...for a little while. I implemented this "fix" and it did not work. I rebooted and it started working, but now two days later it is not working again. I'm sure restarting explorer.exe will fix the issue but the real issue is that there was an update that caused this issue and Microsoft are the only people who can fix it.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2024-11-07T04:40:56+00:00

    did this BUT it happened again!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2024-11-07T01:48:37+00:00

    I did this (set as default) and it fixed it temporarily (with a reboot), but now, a day later, Photos is still set as the default but I have the same problem again....UGH

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments