"Not Implemented" when clicking on photos in Windows Explorer

Anonymous

I've been having this issue since shortly before installing the latest Windows Update last week. Any time I click on a photo within Windows Explorer, a message pops up that simply lists the file path and says "Not Implemented".

This started happening before I installed the update, and it was only upon restarting my computer to solve the issue that the update was installed (I tend to procrastinate updates).

The issue appears to be caused by Explorer. Downloading any random image with my Chrome browser and opening the image from the downloads list successfully opens the image, as does viewing images from within the Photos app itself.

Restarting Explorer from task manager fixes the issue temporarily, but it has always reoccurred after some time. So that's not a permanent fix and having to restart Explorer at least once a day is not ideal. I'm more just worried that this could be the precursor to or symptom of something much more serious. I've never had this problem before, and most issues like this are resolved with a full restart.

I don't know what to do.

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Anonymous

2024-12-18T17:30:41+00:00

You probably rebooted after uninstalling that update? Reboot (or WinExplorer restart) solves (only temporary) the issue.

Are you sure the issue is solved permanently by removing that update? I doubt it.

May I ask to all ppl with this issue, what hardware are you on? Because we manage some thousand client-pcs, and this "not implemented" error with the Windows Photos-app was only reported with one particular model (HP Elitebook G8).

What hardware are you using? And what anti-virus solution? (we're using Sentinel One)

I'm using a Dell G5 5590 running Windows 10 Pro. So far installing the legacy app seems to have worked, though it would be nice if MS could both ackowledge, then fix the problem with the current Photos app. FWIW I run AVG Internet Security for AV.
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Anonymous

2024-12-18T17:11:13+00:00

You probably rebooted after uninstalling that update? Reboot (or WinExplorer restart) solves (only temporary) the issue.

Are you sure the issue is solved permanently by removing that update? I doubt it.

May I ask to all ppl with this issue, what hardware are you on? Because we manage some thousand client-pcs, and this "not implemented" error with the Windows Photos-app was only reported with one particular model (HP Elitebook G8).

What hardware are you using? And what anti-virus solution? (we're using Sentinel One)
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Anonymous

2024-12-17T18:27:51+00:00

UNINSTALL the last security update (ours updated on 12/11/2024). My husband was having issues with his pictures and downloads and I read all the replies and decided to try uninstalling the latest update. And it worked. Able to look at all the pics and all his downloads without getting the stupid error message. Also turned off auto update as we don't want the issue happening again.
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Anonymous

2024-12-17T00:39:46+00:00

I have this problem now too. I recently got the update and have always been able to "open with" photos. Now I get the "not implemented" message. This is infuriating to constantly have to spend so much time on Google finding answers that seem to be caused by Microsoft.
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