Hi Ramesh.
Thanks for the suggestion, I quickly finished the failed install and uploaded the logs, hopefully this will come in handy, thank you!
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Hello everyone,
I'm having issues with Windows 11 update and can't complete the update by any means. The system is prompting me with two updates for
The former goes through a long download and reboot each time, and ends up with the error code “Installation Error - 0xc1900101”.
The latter fails to install within a few minutes with “Installation Error - 0x80070057”.
My computer configuration
All of my hardware drivers as well as the motherboard's BIOS version have been updated to the latest version and I have not installed any third party antivirus software, I have been trying for three months now and have not had a single success installing the update, the system version is now stuck on version number 22621.4391, I have tried almost every troubleshooting step I can find and none of them have solved the problem.
Here's what I've tried so far:
I uploaded the Windows installer log file generated by SetupDiag.exe, and the setuperr.log in the C:$WINDOWS.~BT\Sources\Panther directory
https://drive.google.com/file/d/1e5ONA2do4j63SKrAx1Px7A8TOHw_5OuI/view?usp=drive_link
The following is part of the setuperr.log file:
2024-10-29 05:56:42, Error [SetupHost.Exe] IOCTL_STORAGE_QUERY_PROPERTY failed: 0x1
2024-10-29 05:56:42, Error [SetupHost.Exe] IOCTL_STORAGE_QUERY_PROPERTY failed: 0x1
2024-10-29 05:56:42, Error [SetupHost.Exe] IOCTL_STORAGE_QUERY_PROPERTY failed: 0x1
2024-10-29 05:56:42, Error [SetupHost.Exe] IOCTL_STORAGE_QUERY_PROPERTY failed: 0x1
2024-10-29 05:59:08, Error CONX Appraiser: ERROR,SdbGetMatchingInfoBlocksEx,2234,TAGREF array insufficient
2024-10-29 05:59:08, Error CONX Appraiser: ERROR,SdbGetMatchingInfoBlocksEx,2234,TAGREF array insufficient
2024-10-29 05:59:08, Error CONX acmigration: ERROR,AcmMatchPluginExecuteInternal,136,Plugin not registered [CtacMatchingPlugin].
2024-10-29 05:59:08, Error CONX acmigration: ERROR,AcmMatchPluginExecuteInternal,136,Plugin not registered [VelocityFeatureMatchingPlugin].
2024-10-29 05:59:14, Error CONX Appraiser: ERROR,SdbGetMatchingInfoBlocksEx,2234,TAGREF array insufficient
2024-10-29 05:59:14, Error CONX acmigration: ERROR,AcmMatchPluginExecuteInternal,136,Plugin not registered [CtacMatchingPlugin].
2024-10-29 05:59:14, Error CONX acmigration: ERROR,AcmMatchPluginExecuteInternal,136,Plugin not registered [VelocityFeatureMatchingPlugin].
2024-10-29 06:05:33, Error CONX Appraiser: ERROR,SdbGetMatchingInfoBlocksEx,2234,TAGREF array insufficient
2024-10-29 06:05:34, Error CONX Appraiser: ERROR,SdbGetMatchingInfoBlocksEx,2234,TAGREF array insufficient
2024-10-29 06:05:34, Error CONX acmigration: ERROR,AcmMatchPluginExecuteInternal,136,Plugin not registered [CtacMatchingPlugin].
2024-10-29 06:05:34, Error CONX acmigration: ERROR,AcmMatchPluginExecuteInternal,136,Plugin not registered [VelocityFeatureMatchingPlugin].
2024-10-29 06:05:36, Error CONX Appraiser: ERROR,SdbGetMatchingInfoBlocksEx,2234,TAGREF array insufficient
2024-10-29 06:05:36, Error CONX acmigration: ERROR,AcmMatchPluginExecuteInternal,136,Plugin not registered [CtacMatchingPlugin].
2024-10-29 06:05:36, Error CONX acmigration: ERROR,AcmMatchPluginExecuteInternal,136,Plugin not registered [VelocityFeatureMatchingPlugin].
2024-10-29 06:06:21, Error CONX Appraiser: ERROR,SdbGetMatchingInfoBlocksEx,2234,TAGREF array insufficient
2024-10-29 06:06:21, Error CONX Appraiser: ERROR,SdbGetMatchingInfoBlocksEx,2234,TAGREF array insufficient
2024-10-29 06:06:22, Error CONX acmigration: ERROR,AcmMatchPluginExecuteInternal,136,Plugin not registered [CtacMatchingPlugin].
2024-10-29 06:06:22, Error CONX acmigration: ERROR,AcmMatchPluginExecuteInternal,136,Plugin not registered [VelocityFeatureMatchingPlugin].
2024-10-29 06:06:22, Error CONX Appraiser: ERROR,SdbGetMatchingInfoBlocksEx,2234,TAGREF array insufficient
2024-10-29 06:06:22, Error CONX acmigration: ERROR,AcmMatchPluginExecuteInternal,136,Plugin not registered [CtacMatchingPlugin].
2024-10-29 06:06:22, Error CONX acmigration: ERROR,AcmMatchPluginExecuteInternal,136,Plugin not registered [VelocityFeatureMatchingPlugin].
2024-10-29 06:07:22, Error [SetupHost.Exe] IOCTL_STORAGE_QUERY_PROPERTY failed: 0x1
2024-10-29 06:07:22, Error [SetupHost.Exe] IOCTL_STORAGE_QUERY_PROPERTY failed: 0x1
2024-10-29 06:07:22, Error [SetupHost.Exe] IOCTL_STORAGE_QUERY_PROPERTY failed: 0x1
2024-10-29 06:07:22, Error [SetupHost.Exe] IOCTL_STORAGE_QUERY_PROPERTY failed: 0x1
If anyone has any guidance or advice I would appreciate it. Has anyone had a similar problem or found a solution? Hope all is well with everyone.
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Hi Ramesh.
Thanks for the suggestion, I quickly finished the failed install and uploaded the logs, hopefully this will come in handy, thank you!
Hi John,
Please download the rectified COMPONENTS hive here:
https://1drv.ms/u/s!AjVYLGw0OBWU4G1YA3G5-5ND0jH...
Unzip and extract it to your desktop.
Copy it to C:\Windows\System32\Config\
Overwrite the existing COMPONENTS file when prompted.
See if you can install Windows Updates now.
(If that doesn't help, we must remove outdated drivers using Farbar and then repair install Windows.)
Let me know how it goes.
Standard Disclaimer: There is a link to a non-Microsoft website. The page appears to provide accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as PUPs (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
Hi Ramesh.
Thanks for your suggestion, I overwrote the existing COMPONENTS file with your file and immediately tried to install the Windows update, it failed, I restarted my computer and tried again, the update still failed, here is the error code that was prompted.
I'm afraid we'll have to try to remove the outdated drivers using Farbar and then repair the installation of Windows, but I'm not sure how to do that, could you please tell me exactly how to do that?
I've uploaded the latest CBS.Zip in the meantime after failing to install the Windows update, hopefully it will be of some help to you, thanks again for your time.
Hi John,
After fixing the COMPONENTS hive, the previous error (0x80070057) is gone. Now, we have another error, which indicates WinSxS corruption.
Please backup the registry hives using Acelogix RegBak.
https://www.acelogix.com/download/#downrb
Then, run the fixlist below.
• Download fixlist.txt - [https://1drv.ms/t/s!AjVYLGw0OBWU4G9iFOMx32LhRlY...](https://1drv.ms/t/s!AjVYLGw0OBWU4G9iFOMx32LhRlYk?e=s6erJD)
• Save Fixlist.txt to the folder where FRST64English.exe is located.
• Close all programs.
• Launch the Farbar Scanner tool and click "Fix".
• Restart Windows when prompted.
• Upload the output log file (FixLog.txt) to your OneDrive.
Standard Disclaimer: There is a link to a non-Microsoft website. The page appears to provide accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as PUPs (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.