Update to win 11 22h2 always fails

Anonymous

Hello everyone,

I'm having issues with Windows 11 update and can't complete the update by any means. The system is prompting me with two updates for

Windows 11, version 22H2
2024-10 Cumulative Update for .NET Framework 3.5 and 4.8.1 for x64-based Windows 11, version 22H2 (KB5044033)

The former goes through a long download and reboot each time, and ends up with the error code “Installation Error - 0xc1900101”.

The latter fails to install within a few minutes with “Installation Error - 0x80070057”.

My computer configuration

CPU:14900K
GPU:AMD Radeon RX 7900 XTX(24GB)
Memory:Corsair Memory 192 GB DDR5 4000MHz(48GB×4)
SSD: SOLIDIGM SSD 2T
Motherboard: Gigabyte Z790 AERO G

All of my hardware drivers as well as the motherboard's BIOS version have been updated to the latest version and I have not installed any third party antivirus software, I have been trying for three months now and have not had a single success installing the update, the system version is now stuck on version number 22621.4391, I have tried almost every troubleshooting step I can find and none of them have solved the problem.

Here's what I've tried so far:

Upgraded in-place using the installer, but the update problem persists.
Windows Update Troubleshooter: ran the troubleshooter, but the update issue persists.
Went to the motherboard manufacturer's official website to download all the official versions of the drivers and override the installation, but the update issue still exists.
Go to the Microsoft® Update Catalog website to download the corresponding version of the patch package, but the installation still fails.
Using the ISO file to install with personal applications and data preserved prompts The installation failed in the SAFE_OS phase with an error during BOOT operation
Disable Defender and perform a strict clean boot while staying offline, but the update issue persists.
Running the System File Checker (sfc /scannow) from a command prompt, restarting services, deleting the SoftwareDistribution folder, using DISM to repair Windows Update corruption, etc., but the update problem persists.
Running on a single memory stick, removing the graphics card, connecting to a single monitor using only the core graphics, removing all peripheral USB devices, and keeping only the necessary mouse and keyboard connections, but the update problem persists.

I uploaded the Windows installer log file generated by SetupDiag.exe, and the setuperr.log in the C:$WINDOWS.~BT\Sources\Panther directory

https://drive.google.com/file/d/1e5ONA2do4j63SKrAx1Px7A8TOHw_5OuI/view?usp=drive_link

The following is part of the setuperr.log file:

2024-10-29 05:56:42, Error [SetupHost.Exe] IOCTL_STORAGE_QUERY_PROPERTY failed: 0x1

2024-10-29 05:59:08, Error CONX Appraiser: ERROR,SdbGetMatchingInfoBlocksEx,2234,TAGREF array insufficient

2024-10-29 05:59:08, Error CONX acmigration: ERROR,AcmMatchPluginExecuteInternal,136,Plugin not registered [CtacMatchingPlugin].

2024-10-29 05:59:08, Error CONX acmigration: ERROR,AcmMatchPluginExecuteInternal,136,Plugin not registered [VelocityFeatureMatchingPlugin].

2024-10-29 05:59:14, Error CONX Appraiser: ERROR,SdbGetMatchingInfoBlocksEx,2234,TAGREF array insufficient

2024-10-29 05:59:14, Error CONX acmigration: ERROR,AcmMatchPluginExecuteInternal,136,Plugin not registered [CtacMatchingPlugin].

2024-10-29 05:59:14, Error CONX acmigration: ERROR,AcmMatchPluginExecuteInternal,136,Plugin not registered [VelocityFeatureMatchingPlugin].

2024-10-29 06:05:33, Error CONX Appraiser: ERROR,SdbGetMatchingInfoBlocksEx,2234,TAGREF array insufficient

2024-10-29 06:05:34, Error CONX Appraiser: ERROR,SdbGetMatchingInfoBlocksEx,2234,TAGREF array insufficient

2024-10-29 06:05:34, Error CONX acmigration: ERROR,AcmMatchPluginExecuteInternal,136,Plugin not registered [CtacMatchingPlugin].

2024-10-29 06:05:34, Error CONX acmigration: ERROR,AcmMatchPluginExecuteInternal,136,Plugin not registered [VelocityFeatureMatchingPlugin].

2024-10-29 06:05:36, Error CONX Appraiser: ERROR,SdbGetMatchingInfoBlocksEx,2234,TAGREF array insufficient

2024-10-29 06:05:36, Error CONX acmigration: ERROR,AcmMatchPluginExecuteInternal,136,Plugin not registered [CtacMatchingPlugin].

2024-10-29 06:05:36, Error CONX acmigration: ERROR,AcmMatchPluginExecuteInternal,136,Plugin not registered [VelocityFeatureMatchingPlugin].

2024-10-29 06:06:21, Error CONX Appraiser: ERROR,SdbGetMatchingInfoBlocksEx,2234,TAGREF array insufficient

2024-10-29 06:06:22, Error CONX acmigration: ERROR,AcmMatchPluginExecuteInternal,136,Plugin not registered [CtacMatchingPlugin].

2024-10-29 06:06:22, Error CONX acmigration: ERROR,AcmMatchPluginExecuteInternal,136,Plugin not registered [VelocityFeatureMatchingPlugin].

2024-10-29 06:06:22, Error CONX Appraiser: ERROR,SdbGetMatchingInfoBlocksEx,2234,TAGREF array insufficient

2024-10-29 06:06:22, Error CONX acmigration: ERROR,AcmMatchPluginExecuteInternal,136,Plugin not registered [CtacMatchingPlugin].

2024-10-29 06:06:22, Error CONX acmigration: ERROR,AcmMatchPluginExecuteInternal,136,Plugin not registered [VelocityFeatureMatchingPlugin].

2024-10-29 06:07:22, Error [SetupHost.Exe] IOCTL_STORAGE_QUERY_PROPERTY failed: 0x1

If anyone has any guidance or advice I would appreciate it. Has anyone had a similar problem or found a solution? Hope all is well with everyone.

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65 answers

Anonymous

2024-11-02T12:35:07+00:00

Hi Ramesh.

No need to apologize for this, your help is always in my mind and I will try your new link later today when I finish work.

I wish you and your family a wonderful day!
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Ramesh Srinivasan 87,860 Reputation points Independent Advisor

2024-11-03T03:08:04+00:00

Hi John,

Ok, let me know how it goes. If you get the same error code (0xC1900101 - 0x20017), please rerun the Farbar scan and share the latest logs.
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Anonymous

2024-11-07T09:17:09+00:00

Hi Ramesh.

I've been busy with work for the last couple of days and apologize for the late update on my computer's progress.

I have re-run the 23H2 setup using the ISO after unplugging all hardware except the keyboard and mouse, and using the download link you provided, but to my great regret, yes, the update still fails, and I still get the same error codes (0xC1900101 - 0x20017, The installation failed in the SAFE_OS phase with an error during BOOT operation)

I then ran a Farbar scan and shared the latest logs, in addition to sharing the Panther and Rollback folders for you, and I'll include links to all of the above files at the end.

Thank you for your continued patience and professionalism and have a great day.

Panther: https://1drv.ms/u/s!ApeatOSNQitGmBRB_Hflt_V-cdq5?e=MRfGnA

Rollback: https://1drv.ms/u/s!ApeatOSNQitGmBPGPnEImtP2nrqC?e=bMGnE4

Farbar logs: https://1drv.ms/u/s!ApeatOSNQitGmBXA5Rj-n3sN5wVB?e=UuKTam
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Ramesh 181.6K Reputation points Volunteer Moderator

2024-11-07T10:05:56+00:00

Hi John,

Here's a last resort fixlist.txt that removes all the third-party drivers, including the chipset drivers. There is no Undo. It's highly recommended that you create an image-based backup of the OS partition beforehand. Also, make a Restore Point and take a complete backup of the registry using Acelogix Regback just in case the system doesn't boot after running the fixlist.

fixlist.txt
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Anonymous

2024-11-08T09:39:42+00:00

Hi Ramesh.

My goodness, it sounds as if this is a very risky endeavor, which scares me a bit, could this potentially cost me all my data please? Or is there any other potentially significant risk? But I trust you, if you think the risk of this operation is manageable and very promising to put an end to all this, yes I will try the operation cautiously as you suggested, but I am a little bit confused about the operation that you said about creating an image based backup of the OS partition beforehand, can you please let me know the exact steps to do that, thank you very much!
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