Windows 11 deactivated after 24h2 update

Anonymous
2024-10-02T10:16:31+00:00

Gidday

I updated my computer today to 24H2 and after it rebooted it requested me to activate my copy of Windows Home. I attempted to using the key that I have but it says that it can't.

I have inserted a screenshot below. If you need any further information please let me know.

cheers

col

he

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

73 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2025-01-14T09:49:34+00:00

    Basically, there is no solution to this. I had to buy windows 11 again and reinstall from scratch. It’s a cock up from Microsoft’s end. If you’ve lost your product key, the only way to fix is to buy windows 11 again unfortunately

    Was this answer helpful?

    0 comments
  2. Anonymous
    2025-01-15T06:38:27+00:00

    I just got this update pushed while I was asleep. Now I'm getting asked to activate windows, which was already activated for over a year prior to this update ugh.

    Got my case number with the helpline, which told me to reinstall windows. Shockingly enough, windows 11 is already installed and up to date.

    I'm not tech-savvy enough for this fella's.

    I fixed the issue by completely resetting my pc. Would not recommend this strategy.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2025-01-15T07:54:24+00:00

    Powershell -> Run as admin.

    Then run script:

    "(Get-WmiObject -query 'select * from SoftwareLicensingService').OA3xOriginalProductKey"

    It will display you the original windows key, just copy it and activate again. Should work.

    No idea why the troubleshooter is not able to do it byitself.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2025-01-23T10:15:09+00:00

    Unfortunately this does not help at least me, because OA3xOriginalProductKey is empty.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments
  5. Anonymous
    2025-01-30T04:25:50+00:00

    Same problem,

    It just happend after the 24H2 update...

    Got a OEM licence I bought with my new computer.

    Finding the Licence Key by shell or powershell on the computer returns Nothing.
    Reentering the key found in the registry does not work, same key I have printed on my official Microsoft Windows Pro licence booklet.

    I don't have the time to reinstall everthing.

    Is there a way to follow official responses of Microsoft on this topic?

    Was this answer helpful?

    0 comments