Windows 11 deactivated after 24h2 update

Anonymous
2024-10-02T10:16:31+00:00

Gidday

I updated my computer today to 24H2 and after it rebooted it requested me to activate my copy of Windows Home. I attempted to using the key that I have but it says that it can't.

I have inserted a screenshot below. If you need any further information please let me know.

cheers

col

he

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2025-02-06T17:13:22+00:00

    The issue for me (and others) is I don't have any key to use. Windows was pre-loaded on my SDD when I ordered the build kit.

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  2. Anonymous
    2025-02-06T17:03:09+00:00

    Had exactly the same issue with 10 Pro OEM licences that had been happily uplifted to Windows 11. On applying 24H2 they were complaining about not being activated and the "Enter Key" and "Troubleshoot" buttons in the licencing section did nothing. Resolution:

    Admin Command prompt

    • slmgr /ipk AAAAA-BBBBB-CCCCC-DDDDD-EEEEE {The Key from the sticker}
    • (Should get a message box saying import successful)
    • slmgr /ato
    • (Message box saying activated successfully)

    Right faff, but scriptable so not the end of the world. Not sure what's gone on with 24H2 but it feels like a bit of a train wreck all round....

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  3. Anonymous
    2025-02-03T15:21:18+00:00

    I submitted feedback via "Feedback Hub", maybe if more people do the same it will get their attention. If you do end up writing feedback, make sure to relate it to my submission, it should be similarly titled to this post. I also wonder if we should just make a new thread.

    Here is the post on Feedback Hub. https://aka.ms/AAu7d9j

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  4. Anonymous
    2025-02-03T02:09:25+00:00

    Been trying to figure that out myself. Like at least tells us "we are working on it."

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  5. Anonymous
    2025-02-02T14:59:52+00:00

    How do we get Microsoft to actually respond to this and give us an update?

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