Mouse Cursor Size Issue on Windows 11 (v24H2) - HP Spectre x360

Anonymous
2024-10-27T11:48:55+00:00

Hello everyone, I am experiencing a strange issue with my Windows 11 (version 24H2) laptop. Every time I boot up my HP Spectre x360 16-inch 2-in-1 laptop, the mouse cursor appears significantly larger than normal.

I found that resetting the graphics card temporarily resolves the issue, but the problem reoccurs with each reboot. changing the screen resolution also fixed it, any solution? My laptop is equipped with Intel Iris Xe Graphics and has 8GB of RAM.

Any advice would be greatly appreciated! Thank you.

Windows for home | Windows 11 | Display and graphics

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

119 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2024-11-23T09:32:51+00:00

    This is a big bug from Microsoft with 24H2 update. It is same for my HP Spectre 360.

    How we can solve this problem? Awaiting urgent reply from Microsoft team.

    When you start the laptop, this problem happens all the time. When you restart there is no problem.

    The screen scale is changing, that is why the mouse pointer is also becomes to big, althoug it still shows 200%.

    When you change screen scale for example from 200% to 175% and come back again to 200%, it solves the problem. But it occurs again, when you shut down the computer and start again.

    Microsoft team, please let us know, how to solve the problem.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments
  2. Anonymous
    2024-11-25T13:53:42+00:00

    I also have the same problem on my HP Spectre 2in1 Ultra 155, when I change the mouse size and then when I use the Google Slide application, the mouse icon sometimes changes to large and small.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2024-11-27T20:35:48+00:00

    I also have the same issue, also on HP Specter x360. I do not have a custom cursor. Just the standard one. Every time I start my computer the cursor shows up large. I go and fix it in the settings every time. It is getting annoying. I hope HP Support sees that it is not just you who is having this issue.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2024-12-01T00:16:35+00:00

    I have the same issue, hp spectre 14. I have to change the cursor size each time, it's very annoying. Probably related to screen scale. (or maybe because it's a touch screen?) Please fix that asap :(

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  5. Anonymous
    2024-12-02T05:23:09+00:00

    I have the same issue I called hp customer service they gave me a number to call and ask to replace the device. How did you solve your problem?

    Was this answer helpful?

    0 comments