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Hello everyone, I am experiencing a strange issue with my Windows 11 (version 24H2) laptop. Every time I boot up my HP Spectre x360 16-inch 2-in-1 laptop, the mouse cursor appears significantly larger than normal.
I found that resetting the graphics card temporarily resolves the issue, but the problem reoccurs with each reboot. changing the screen resolution also fixed it, any solution? My laptop is equipped with Intel Iris Xe Graphics and has 8GB of RAM.
Any advice would be greatly appreciated! Thank you.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Here is quick reply i don't want to go in deep.
i cleaned installed windows with latest intel graphic drivers and its been three days i don't have that issue anymore, is it permanent ? or not am not sure.
here is the windows version and driver
install driver with intel driver and support assistant
gfx_win_101.6458_101.6257
Version 24H2 (OS Build 26100.3037)
try with installing with latest drivers first.
Yes but this driver should come normaly from HP and HP Spupport Assitance is still showing that driver is up to date.
To use graphic driver not tested from the producer in this case HP can cause maybe other issues, what do you think?
Did you have also this graphic driver before downloading 101.6458_101.6257 ?
I have already tried the non HP drivers, they install firm but don't do anything to resolve the issue
Here is also an important information from other user, who faced the same issue :
"As soon as you install the Intel driver, you'll have a matter of minutes before windows update will re ove that driver and roll back to the official HP driver. It's never recommended to use drivers not signed by the manufacturer*, windows update reinforces this very quickly "*
I'm not sure if anyone else has faced a similar issue, but I used to have Intel drivers installed instead of HP ones, mainly because the HP version was outdated. After I performed a clean installation of Windows and reinstalled the standard system drivers—without any custom settings—everything seems to be working perfectly now. It's been three days, and I haven't run into any problems.
Ultimately, everyone has their own preferences when it comes to software, especially regarding hardware drivers. If someone feels more comfortable or finds better stability with a specific set of drivers following a clean installation, that's absolutely fine. There's really no pressure to experiment with different options; the choice is entirely theirs.
