Hello,

Can you imagine that we have to fix after 24H2 update in our HP Spectre X360 laptops, which is in premium laptop class from HP, a display issue since 3 months by disabling fast-startup or using third party applications?

We are explaining this issue in a lot of platforms like this since several weeks, and Microoft, INTEL even as laptop producer HP is not taking these conversations serious and taking no actions.

This issue can only be solved, if HP will work of it with Microsoft and Intel together and find a solution.

As a laptop producer HP should not only sell laptops and gain a lot of money, they should also give the best after sale service and have to solve this kind of issues in a premium laptop ASAP!!!!

HP Spectre X360 laptop is also an expensive laptop, people can not buy this product with a poor aftersale quality like this.

I hope HP will wake up soon, and act like they should do!!!

I did twice clean install display drivers and graphic derives which are basically one driver in my case.

Yes i am using Custom one but after resetting the Graphic Drivers it returned to normal size.

Hello! I'm Manoel Barros!

I have seen other users reporting this problem. Maybe it’s a bug of the new version of Windows 11.

Anyway, do a clean reinstall of the video driver and a repair on Windows.

Reinstall Video Driver

1. Go to your graphics manufacturer’s website (links below) > Search for your graphics card or processor > Download the latest driver.

AMD:

https://www.amd.com/en/support/download/drivers...

Nvidia:

https://www.nvidia.com/en-us/drivers/

Intel:

https://www.intel.com/content/www/us/en/downloa...

2. Download the DDU from the site below. Click *** Download DDU "Installer" ***.

https://www.wagnardsoft.com/forums/viewtopic.ph...

3. Install the DDU.

DISCLAIMER: These sites are not from Microsoft, but appear to provide accurate and secure information. Be aware of ads that may advertise products often classified as PUP (Potentially Unwanted Products). Search for any product advertised on the site before deciding to download and install it.

4. Enter Safe Mode. Press the shortcut CTRL + R > Type ''msconfig'' (without quotation marks) > Click on the tab 'System Boot'' > Check the option ''Secure Boot'' > Click ''OK'.
5. When booting into Safe Mode, find and open DDU > Select your GPU (Video Card) or CPU (Processor) > Select the AMD, Nvidia or Intel device > Click "Clear & Restart" > Wait for the program to completely uninstall the driver and reboot.
6. After restarting, exit Safe Mode. Press the shortcut CTRL + R > Type ''msconfig'' (without quotation marks) > Click on the 'General" tab, check the 'Normal Boot' option > Click on 'OK'.
7. When you restart your computer, install the downloaded video driver > Choose "Express Installation" or "Recommended Installation" during the installation screen > Restart your computer after the installation is complete.

NOTE: Your computer screen may blink a few times. Don’t worry, it’s normal.

8. See if the problem will persist.

Repair Windows

Follow the steps in the topic below, written by Article Author André Da Costa, to perform this repair using an ISO file.

https://answers.microsoft.com/en-us/windows/for...

I look forward to your feedback on the issue! If your problem is solved, please review the topic so I can help other users with this issue.

Hello. Looks like you have a custom mouse pointer. My mouse pointer is a cat. I think it maybe possible you have a large mouse pointer set. Try to change the default mouse pointer. Win+R -> Control.exe -> Control Panel\All Control Panel Items -> Mouse -> Pointers