Windows 11 ( Version 24H2 ) - This PC can't be upgraded to this version of Windows

Anonymous
2024-10-02T15:43:04+00:00

Hello , I'm already using Windows 11 pro 23h2, and as of Oct 1, 24H2 was released for all PCs ( it was for Copilop+ laptops before )

I used the Windows 11 Installation Assistant / MediaCreation tool, and they both gave me the same error when they were about to install the Windows.

Any solutions ?

RTX 3080ti - Intel Core i9 12900k - 32GB DDR4 - SSD 990pro - MSI MAG Z690 TOMAHAWK WIFI Gaming Motherboard ( Latest Bios - 1J )

This PC can't be upgraded to this version of Windows.

Your PC has a driver or service that isn't ready for this version of Windows. Windows Update will automatically offer you this version of Windows once the issue has been resolved.

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Ramesh 181.9K Reputation points Volunteer Moderator
2024-10-02T18:19:21+00:00

Please uninstall EasyAntiCheat and restart Windows. It's blocking the setup from running, according to the latest logs.

How to Remove the Easy Anti-Cheat Driver:

https://www.winhelponline.com/blog/remove-easy-anticheat-driver/

This PC can’t be upgraded to this version of Windows (24H2 Setup) https://www.winhelponline.com/blog/error-this-pc-cant-be-upgraded/

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  1. Ramesh 181.9K Reputation points Volunteer Moderator
    2024-10-02T16:16:53+00:00

    Please share the following setup log file on OneDrive (or any other host) and post the link here:

    C:$WINDOWS.~BT\Sources\Panther\setupact.log

    (How-To: Share OneDrive files and folders - Microsoft Support)

    Note: The "C:$WINDOWS.~BT" folder is a hidden folder. To access the folder, press Win + R, type "C:$WINDOWS.~BT" and click OK.

    :: OneDrive sharing options - screenshot ::

        https://imgur.com/a/vZyxpY9

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  2. DaveM121 934.5K Reputation points Independent Advisor
    2024-10-02T16:18:33+00:00

    Hi, I am Dave, I will help you with this.

    Microsoft slowly roll out the large feature updates like version 24H2 and monitor the roll out, they block PC's that may have hardware or drivers that have been reported as having conflicts with the feature update to ensure the stability of your system, that notification indicates there is something on your system that is incompatible with that update, so you will need to wait for them to patch the 24H2 update and you will then see that appear in the Updates section of your Settings app, there are reports of some problems with version 24H2, it is best to not rush into installing that feature update until it has matured and has been patched.

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  3. Anonymous
    2024-10-02T16:29:06+00:00

    Please share the following setup log file on OneDrive (or any other host) and post the link here:

     

    C:$WINDOWS.~BT\Sources\Panther\setupact.log

     

    (How-To: Share OneDrive files and folders - Microsoft Support)

     

    Note: The "C:$WINDOWS.~BT" folder is a hidden folder. To access the folder, press Win + R, type "C:$WINDOWS.~BT" and click OK.

     

    :: OneDrive sharing options - screenshot ::

        https://imgur.com/a/vZyxpY9

    Hello sir , i don't use OneDrive, but I uploaded the requested file to my Google drive :

    https://drive.google.com/file/d/1mHUzuyo-INMIETFvXyRC_LBXukdZqY_k/view?usp=sharing

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  4. Ramesh 181.9K Reputation points Volunteer Moderator
    2024-10-02T16:31:54+00:00

    Thanks. Can you also attach all the XML files from the Panther folder? You can zip them and share the zip file

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