Windows 11 ( Version 24H2 ) - This PC can't be upgraded to this version of Windows

Anonymous
2024-10-02T15:43:04+00:00

Hello , I'm already using Windows 11 pro 23h2, and as of Oct 1, 24H2 was released for all PCs ( it was for Copilop+ laptops before )

I used the Windows 11 Installation Assistant / MediaCreation tool, and they both gave me the same error when they were about to install the Windows.

Any solutions ?

RTX 3080ti - Intel Core i9 12900k - 32GB DDR4 - SSD 990pro - MSI MAG Z690 TOMAHAWK WIFI Gaming Motherboard ( Latest Bios - 1J )

This PC can't be upgraded to this version of Windows.

Your PC has a driver or service that isn't ready for this version of Windows. Windows Update will automatically offer you this version of Windows once the issue has been resolved.

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Ramesh 181.9K Reputation points Volunteer Moderator
2024-10-02T18:19:21+00:00

Please uninstall EasyAntiCheat and restart Windows. It's blocking the setup from running, according to the latest logs.

How to Remove the Easy Anti-Cheat Driver:

https://www.winhelponline.com/blog/remove-easy-anticheat-driver/

This PC can’t be upgraded to this version of Windows (24H2 Setup) https://www.winhelponline.com/blog/error-this-pc-cant-be-upgraded/

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  1. Anonymous
    2024-12-29T17:21:04+00:00

    Thanks very much, my problem is resolved

    How to find the problem? which log file, shows this problem?

    I thanks again, and I hope to Microsoft resolve this problem.

    if you want post your answer, to accept that in

    How to find root cause of MOUPG Compatibility: Uncategorized Block - Microsoft Community

    https://superuser.com/q/1867748/167405

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  2. Anonymous
    2024-12-28T19:11:30+00:00

    The problem seemed to correct itself - another update came along and the laptop was able to update, then a second and now it is up to date. Thank you for your feedback.

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  3. Ramesh 181.9K Reputation points Volunteer Moderator
    2024-12-28T17:25:39+00:00

    Hi

    Thanks for reply

    SetupLogs.zip

    I upload result for you

    Do you know how to find which app cause Compatibility: Uncategorized Block found windows 11 24h2 upgrade?

    thanks

    It's the Easy Anti-Cheat driver/service. Please see the link in the accepted answer above.

    Please rename this folder:

    c:\program files (x86)\easyanticheat

    to "dummy"

    Restart Windows and rerun 24H2 setup.

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  4. Anonymous
    2024-12-28T17:03:28+00:00

    Hi

    Thanks for reply

    SetupLogs.zip

    I upload result for you

    Do you know how to find which app cause Compatibility: Uncategorized Block found windows 11 24h2 upgrade?

    thanks

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