There is obviously something wrong with some kind of update in Windows, as this is not working even by following Microsoft's instructions on how to get out of s mode. They need to fix it asap.
Can't switch out of s mode
Windows 11 on a new laptop obviously stuck in s mode.
Have followed all tips from possibly every message board out there but my problem seems different from a lot of others as the store page to get out of s mode doesn't seem to be there at all.
All apps & programs up to date, caches cleared, pc restarted, different accounts tried.
When following the system activation through settings the link to the store it opens up and tells me "the thing I'm looking for isn't here"
What an absolute garbage initial setting to put any version of windows in.
UPDATE - Fixed and finally out of s mode. It worked for me with the following (obviously have everything updated to current versions).
1 - Log out of your microsoft/hotmail account on the microsoft store and once logged out close it
2 - Press the windows key and R to bring up the run prompt, type wsreset.exe and click ok
3 - open the microsoft store back up and WITHOUT logging back in search for the 'switch out of s mode' app (for me it actually showed up for once)
4 - once clicking the app and clicking 'get' it will ask you to sign in and you will be able to deactivate s mode.
Thank you to everyone who commented and made suggestions, Hopefully the way that worked for me works for someone else and they don't have to deal with days of not being able to use their laptop because of s mode.
Cheers
Windows for home | Windows 11 | Microsoft Store
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
42 answers
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Anonymous
2024-10-17T20:32:42+00:00 -
Anonymous
2024-10-17T20:20:54+00:00 Yeah.. this sucks, first windows computer and years and it is not making the case for itself... Just let me use the computer I bought.
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Anonymous
2024-10-17T19:40:31+00:00 Various things have worked for people, including;
Fix 1: Restarting the Windows Update Service
Fix 2: Clear Microsoft Store Cache with Run> WSRESET.EXE
Fix 3: Repair or Reset the Microsoft Store App
Fix 4: Creating a New User Account and switching out of S Mode from there
Fix 5: System > Recovery > Install Now button in 'Fix using windows update;
Fix 6: Simply waiting 24-48 hours has worked for a good number of people
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Anonymous
2024-10-17T19:35:16+00:00 Same issue here. tried to do a meeting for my kids school and I had to miss it. S mode made it so I couldn't download the program to be in the call. how dumb. Now I'm considering wiping my laptop to solve this quicker. Anyone have a fix?
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Anonymous
2024-10-17T19:28:53+00:00 Yes, please let us know...alot of us are having the same issue, and nothing on the threads has worked. I think it's a server issue on Microsoft's end, but I could be wrong.