Cannot update to 24H2 because of partition error

Anonymous
2024-10-07T08:34:19+00:00

Hello, I really need help with performing the update to Windows 11 24H2 update.

I have tried to search for update in Windows Update multiple times, and yet it keepts telling me I'm on the latest update. There are nothing in the optional section either. This is despite the fact my build version is 21H2, which is very old now.

I have tried downloading the Windows Update Assistant, but that was to no avail because every time it keepts telling me "we couldn't update the system reserved partition". I have 95 free gbs on my OS:C and so I have no idea what is causing this. I tried deleting temporary files, using the CMD and create a Y drive then deleting fonts through it, labelling the product file to .old and even tried a set of command to restart registries. The Update Assistant or the ISO version, both returned with the same message.

I have grown quite desperate now since I realized Windows never even offered to update me to 22H2 and 23H2. All the tutorials on Youtube all pointed to the MS guide to deleting the fonts. I ran out of options, and I can't contact any agents because the system keep telling me my account was logged in too many times.

Hope someone can help me here, thank you.

Here is my spec:

Device name LEGION5-KB

Processor AMD Ryzen 7 6800H with Radeon Graphics 3.20 GHz

Installed RAM 32.0 GB (31.2 GB usable)

Device ID CE7ECE7D-319F-442B-B4F1-B2ABD3A4024F

Product ID 00330-81480-16870-AA476

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2024-11-09T20:24:30+00:00

    From admin Command Prompt, please run:

    • MD c:\dellbios
    • CD /d y:\efi\dell\bios\recovery
    • Move *.rcv c:\dellbios\

    Post the output.

    Rerun the 24H2 setup.

    When I tried that it said "The system cannot find the drive specified." What do I do?

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  2. Anonymous
    2024-11-10T16:12:10+00:00

    Im in the same boat with the exact same issue and error. says cant find drive specified and a duplicate file name exists.

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  3. Ramesh 181.1K Reputation points Volunteer Moderator
    2024-11-10T16:35:23+00:00

    Re-run "mountvol Y: /s"

    Then, run the other commands I posted.

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  4. Anonymous
    2024-11-10T17:02:46+00:00

    Ramesh I don't mean to be a bother but is there a way to have the guide in one post I'm not tech-savvy and this is super confusing to me I just spoke to windows support and shared my screen and they said it was a hardware issue so now I'm more confused.

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  5. Ramesh 181.1K Reputation points Volunteer Moderator
    2024-11-10T17:10:38+00:00

    Hi Chris,

    Please follow this guide, also applies to Windows 11. https://support.microsoft.com/en-US/topic/-we-couldn-t-update-system-reserved-partition-error-installing-windows-10-46865f3f-37bb-4c51-c69f-07271b6672ac

    If that doesn't help,

    1. Please post a screenshot of the error message.
    2. From admin Command Prompt, run:
    • mountvol Y: /s
    • dir Y:\ /s /a > c:\dir.txt

    Open c:\dir.txt and post the contents here.

    Reference:

    Error 0xc1900201 When Updating to Windows 11 24H2:

    https://www.winhelponline.com/blog/0xc1900201-windows-feature-update/

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    3 people found this answer helpful.
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