Cannot update to 24H2 because of partition error

Anonymous

Hello, I really need help with performing the update to Windows 11 24H2 update.

I have tried to search for update in Windows Update multiple times, and yet it keepts telling me I'm on the latest update. There are nothing in the optional section either. This is despite the fact my build version is 21H2, which is very old now.

I have tried downloading the Windows Update Assistant, but that was to no avail because every time it keepts telling me "we couldn't update the system reserved partition". I have 95 free gbs on my OS:C and so I have no idea what is causing this. I tried deleting temporary files, using the CMD and create a Y drive then deleting fonts through it, labelling the product file to .old and even tried a set of command to restart registries. The Update Assistant or the ISO version, both returned with the same message.

I have grown quite desperate now since I realized Windows never even offered to update me to 22H2 and 23H2. All the tutorials on Youtube all pointed to the MS guide to deleting the fonts. I ran out of options, and I can't contact any agents because the system keep telling me my account was logged in too many times.

Hope someone can help me here, thank you.

Here is my spec:

Device name LEGION5-KB

Processor AMD Ryzen 7 6800H with Radeon Graphics 3.20 GHz

Installed RAM 32.0 GB (31.2 GB usable)

Device ID CE7ECE7D-319F-442B-B4F1-B2ABD3A4024F

Product ID 00330-81480-16870-AA476

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

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Ramesh 181.1K Reputation points Volunteer Moderator

2024-10-19T02:22:07+00:00
Hi Bryan_Xu,
1. Please post a screenshot of the error message.
2. From admin Command Prompt, run:
- mountvol Y: /s
- dir Y:\ /s /a > c:\dir.txt
Open c:\dir.txt and post the contents here.
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Anonymous

2024-10-19T12:22:19+00:00

Hi Ramesh....

I know you must have not noticed my later post of finding a fix for this problem so I will cut and paste it here for you. I really appreciate your efforts to help, but the following activity solved the problem

[To everyone that has this problem...

I was able to fix this problem by some very unorthodox methods and I am not sure are necessarily the best way to do what was done. It would be nice if someone with the technical skills to write up a step by step that anyone could follow using software that is available to everyone.

In any case this is the solution in a somewhat abbreviated form:

1: Using a non-windows partition manager, I shrunk the main windows partition to allow about 1GB of unallocated space...

2: I moved the main windows partition so the unallocated space wat to its left (on the partition manager) and therefore accessible to the SRP (System Reserved Partition)...

3: I resized the SRP to include most of the unallocated space that was now available..

After rebooting Windows the update problem no longer existed since the SRP was now large enough for some time to come...

I realize that not presenting the details may be annoying issue but I'm sure this can be done more than one way and it is risky to do in any case and needs to be done using partition manager(s) that you feel comfortable with and by ALL MEANS have complete recoverable backup just in case things go wrong...]

Regards,

William
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Ramesh 181.1K Reputation points Volunteer Moderator

2024-10-19T12:31:39+00:00

Hi William,

Thank you for sharing this information. Other users will find it helpful.

Regards,
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Anonymous

2024-10-19T12:39:04+00:00

Hii I tried with about 3-4 partition managers but they didn't helped out. Can you list out which helped you most. My SRP is only 100 MB and my friend's laptop has SRP of 260 MB. A reply from you would help me 🙏. Hoping to hear from you 😊
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Anonymous

2024-10-19T14:21:01+00:00

Hi Saheblal...

Whatever partition managers(s) you use, you need to accomplish three things:

First to shrink the primary partition enough to provide a small amount of unallocated space that can be used to increase the size of the SRP partition..

Second to move the primary partition so that the unallocated space is adjacent to the SRP partition...

Third to expand the SRP partition to to include part or all of the unallocated space to increase its size...

I know this works since I fixed my own windows 11 problem of not being able to update to the latest version...

What I cannot do, is to give a "step by step" method, since there is a need for anyone attempting to do the same thing needing to have both an understanding of how to use the partition manager(s) of choice and how to to create a recoverable backup just in case things go wrong. All the procedures suggested above require software that is capable of the operations suggested. There are both free and not free partition managers and backup software on the internet and it is necessary to explore the way you are willing to proceed. I was fortunate to already have on hand the tools I needed and some experience in using them...

I regret not being able to provide the "step by step" that I'm sure many would benefit from. My post was only to show the source of the problem (the SRP being too small) and a way to fix it (worked for me). It is possible that MS may decide to provide a fix or workaround at some point, but I did not want to wait. There may even be other solutions that work as well that I am not aware of...

Regards

Bill
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