Cannot update to 24H2 because of partition error

Anonymous

Hello, I really need help with performing the update to Windows 11 24H2 update.

I have tried to search for update in Windows Update multiple times, and yet it keepts telling me I'm on the latest update. There are nothing in the optional section either. This is despite the fact my build version is 21H2, which is very old now.

I have tried downloading the Windows Update Assistant, but that was to no avail because every time it keepts telling me "we couldn't update the system reserved partition". I have 95 free gbs on my OS:C and so I have no idea what is causing this. I tried deleting temporary files, using the CMD and create a Y drive then deleting fonts through it, labelling the product file to .old and even tried a set of command to restart registries. The Update Assistant or the ISO version, both returned with the same message.

I have grown quite desperate now since I realized Windows never even offered to update me to 22H2 and 23H2. All the tutorials on Youtube all pointed to the MS guide to deleting the fonts. I ran out of options, and I can't contact any agents because the system keep telling me my account was logged in too many times.

Hope someone can help me here, thank you.

Here is my spec:

Device name LEGION5-KB

Processor AMD Ryzen 7 6800H with Radeon Graphics 3.20 GHz

Installed RAM 32.0 GB (31.2 GB usable)

Device ID CE7ECE7D-319F-442B-B4F1-B2ABD3A4024F

Product ID 00330-81480-16870-AA476

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

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244 answers

Ramesh 181.2K Volunteer Moderator

Please try this:

******************************************

mountvol Y: /s

cd /d Y:\EFI\Microsoft\Boot\Fonts

del *.ttf

powershell -command "GCI Y:\  -File -Recurse | Sort Length -descending | Select FullName, Length -first 10"

dir Y:\

cd /d C:\Lenovo\BIOS

move SelfHealing.* Y:\EFI\Lenovo\BIOS\

******************************************

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Anonymous

2024-12-24T10:31:26+00:00
This is what I got:

C:\WINDOWS\System32>mountvol Y: /s

C:\WINDOWS\System32>cd /d Y:\EFI\Microsoft\Boot\Fonts

Y:\EFI\Microsoft\Boot\Fonts>del *.ttf

Y:\EFI\Microsoft\Boot\Fonts>powershell -command "GCI Y:\ -File -Recurse | Sort Length -descending | Select FullName, Length -first 10"

FullName Length

Y:\EFI\Insyde\isflash.bin 35607912

Y:\EFI\Microsoft\Boot\bootmgfw.efi 2756512

Y:\EFI\Boot\bootx64.efi 2756512

Y:\EFI\Microsoft\Boot\bootmgr.efi 2744752

Y:\EFI\Microsoft\Boot\memtest.efi 2506672

Y:\EFI\Microsoft\Boot\kd_02_10ec.dll 476464

Y:\EFI\Microsoft\Boot\kd_02_8086.dll 361888

Y:\EFI\Microsoft\Boot\kd_02_14e4.dll 283968

Y:\EFI\Microsoft\Boot\Resources\bootres.dll 169392

Y:\EFI\Microsoft\Boot\SecureBootRecovery.efi 160560

Y:\EFI\Microsoft\Boot\Fonts>dir Y:\

Volume in drive Y has no label.

Volume Serial Number is 426D-913B

Directory of Y:\

24.12.2024 г. 11:55 EFI
```
           0 File(s)              0 bytes

           1 Dir(s)       43 923 456 bytes free
```
Y:\EFI\Microsoft\Boot\Fonts>cd /d C:\Lenovo\BIOS

C:\Lenovo\BIOS>move SelfHealing.* Y:\EFI\Lenovo\BIOS\

C:\Lenovo\BIOS\SelfHealing.fd

The file exists.
```
    0 file(s) moved.
```
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Ramesh 181.2K Reputation points Volunteer Moderator

2024-12-24T10:39:43+00:00

Please try:

Mountvol Y: /s

cd /d C:\Lenovo\BIOS

copy /y SelfHealing.* Y:\EFI\Lenovo\BIOS\
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Anonymous

2024-12-24T10:51:01+00:00
This is what I got:

C:\WINDOWS\System32>Mountvol Y: /s

The directory is not empty.

C:\WINDOWS\System32>cd /d C:\Lenovo\BIOS

C:\Lenovo\BIOS>copy /y SelfHealing.* Y:\EFI\Lenovo\BIOS\

SelfHealing.fd
```
    1 file(s) copied. 
```
C:\Lenovo\BIOS>
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Ramesh 181.2K Reputation points Volunteer Moderator

2024-12-24T10:52:49+00:00

This is what I got:

C:\WINDOWS\System32>Mountvol Y: /s

The directory is not empty.

C:\WINDOWS\System32>cd /d C:\Lenovo\BIOS

C:\Lenovo\BIOS>copy /y SelfHealing.* Y:\EFI\Lenovo\BIOS\

SelfHealing.fd

1 file(s) copied.

C:\Lenovo\BIOS>

Ok. the file is now copied.

Does that resolve the issue?
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1 person found this answer helpful.

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