Cannot update to 24H2 because of partition error

Anonymous

Hello, I really need help with performing the update to Windows 11 24H2 update.

I have tried to search for update in Windows Update multiple times, and yet it keepts telling me I'm on the latest update. There are nothing in the optional section either. This is despite the fact my build version is 21H2, which is very old now.

I have tried downloading the Windows Update Assistant, but that was to no avail because every time it keepts telling me "we couldn't update the system reserved partition". I have 95 free gbs on my OS:C and so I have no idea what is causing this. I tried deleting temporary files, using the CMD and create a Y drive then deleting fonts through it, labelling the product file to .old and even tried a set of command to restart registries. The Update Assistant or the ISO version, both returned with the same message.

I have grown quite desperate now since I realized Windows never even offered to update me to 22H2 and 23H2. All the tutorials on Youtube all pointed to the MS guide to deleting the fonts. I ran out of options, and I can't contact any agents because the system keep telling me my account was logged in too many times.

Hope someone can help me here, thank you.

Here is my spec:

Device name LEGION5-KB

Processor AMD Ryzen 7 6800H with Radeon Graphics 3.20 GHz

Installed RAM 32.0 GB (31.2 GB usable)

Device ID CE7ECE7D-319F-442B-B4F1-B2ABD3A4024F

Product ID 00330-81480-16870-AA476

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

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244 answers

Ramesh 181.2K Reputation points Volunteer Moderator

2024-12-20T03:39:13+00:00
Hi Marko,

Please open an admin Command Prompt window and run these commands one by one:

***********************************************
```
mountvol Y: /s

cd /d Y:\EFI\Microsoft\Boot\Fonts

del *.ttf

powershell -command "GCI Y:\  -File -Recurse | Sort Length -descending | Select FullName, Length -first 10"

dir Y:\
```
***********************************************

Post the output here.
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Anonymous

2024-12-20T08:30:51+00:00
Hi Marko,

Please open an admin Command Prompt window and run these commands one by one:

***********************************************

mountvol Y: /s cd /d Y:\EFI\Microsoft\Boot\Fonts del *.ttf powershell -command "GCI Y:\ -File -Recurse | Sort Length -descending | Select FullName, Length -first 10" dir Y:\

***********************************************

Post the output here.
Thank you so much for your quick reply Ramesh! Here's the output:

C:\Windows\System32>mountvol Y: /s

C:\Windows\System32>cd /d Y:\EFI\Microsoft\Boot\Fonts

Y:\EFI\Microsoft\Boot\Fonts>del *.ttf

Could Not Find Y:\EFI\Microsoft\Boot\Fonts\*.ttf

Y:\EFI\Microsoft\Boot\Fonts>powershell -command "GCI Y:\ -File -Recurse | Sort Length -descending | Select FullName, Length -first 10"

FullName Length

Y:\EFI\HP\DEVFW\firmware.bin 39809897

Y:\EFI\HP\DEVFW\MePending.bin 9965100

Y:\EFI\HP\DEVFW\Realtek.bin 2713854

Y:\EFI\Microsoft\Boot\bootmgfw.efi 1692168

Y:\EFI\Boot\bootx64.efi 1692168

Y:\EFI\Microsoft\Boot\bootmgr.efi 1675240

Y:\EFI\Microsoft\Boot\memtest.efi 1472008

Y:\EFI\Microsoft\Boot\kd_02_10ec.dll 443776

Y:\EFI\Microsoft\Boot\kd_02_8086.dll 333184

Y:\EFI\Microsoft\Boot\kd_02_14e4.dll 279920

Y:\EFI\Microsoft\Boot\Fonts>dir Y:\

Volume in drive Y has no label.

Volume Serial Number is A4C1-A9A1

Directory of Y:\
1. 2024 17:42 EFI
  0 File(s) 0 bytes 1 Dir(s) 22.334.464 bytes free
Y:\EFI\Microsoft\Boot\Fonts>
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Ramesh 181.2K Reputation points Volunteer Moderator

2024-12-20T08:37:08+00:00

Hi Marko,

You have sufficient free space after deleting the font files.

Please see if you can install 24H2 now.l
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Anonymous

2024-12-20T10:07:12+00:00

Fixed mine by using EasyUS Partition Manager to increase the size of the EFI partition

from 100 to 1000. Was then able to install latest Win 11 24H2 Update Successfully

Cleaning the file was not an option because from what i understand it also contains

all Fonts that are loaded at startup and i use fonts as part of my design for

laser engraving
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Anonymous

2024-12-20T11:52:56+00:00

Hi Marko,

You have sufficient free space after deleting the font files.

Please see if you can install 24H2 now.l

Dear Ramesh,

thank you. It went through. What about the missing fonts problem that Loren mentioned?

Marko
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