Cannot update to 24H2 because of partition error

Anonymous
2024-10-07T08:34:19+00:00

Hello, I really need help with performing the update to Windows 11 24H2 update.

I have tried to search for update in Windows Update multiple times, and yet it keepts telling me I'm on the latest update. There are nothing in the optional section either. This is despite the fact my build version is 21H2, which is very old now.

I have tried downloading the Windows Update Assistant, but that was to no avail because every time it keepts telling me "we couldn't update the system reserved partition". I have 95 free gbs on my OS:C and so I have no idea what is causing this. I tried deleting temporary files, using the CMD and create a Y drive then deleting fonts through it, labelling the product file to .old and even tried a set of command to restart registries. The Update Assistant or the ISO version, both returned with the same message.

I have grown quite desperate now since I realized Windows never even offered to update me to 22H2 and 23H2. All the tutorials on Youtube all pointed to the MS guide to deleting the fonts. I ran out of options, and I can't contact any agents because the system keep telling me my account was logged in too many times.

Hope someone can help me here, thank you.

Here is my spec:

Device name LEGION5-KB

Processor AMD Ryzen 7 6800H with Radeon Graphics 3.20 GHz

Installed RAM 32.0 GB (31.2 GB usable)

Device ID CE7ECE7D-319F-442B-B4F1-B2ABD3A4024F

Product ID 00330-81480-16870-AA476

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

Windows for home | Windows 11 | Windows update

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  1. Ramesh 181.2K Reputation points Volunteer Moderator
    2024-12-10T14:44:10+00:00

    Yes. Please create a new thread and share your setup logs in that thread. Post the link to the new thread here.

    The following batch file collects the setup logs and saves the zip file to your desktop.

    Download setuplogscollect.bat and run it.

    https://1drv.ms/u/s!AjVYLGw0OBWU4hhK-912luEn0-aq?e=9bWbra

    It outputs a SetupLogs.zip file on your desktop.

    Share the file on OneDrive and post the download link here.


    (How-To: Share OneDrive files and folders - Microsoft Support)

    https://support.microsoft.com/en-us/office/share-onedrive-files-and-folders-9fcc2f7d-de0c-4cec-93b0-a82024800c07

    OneDrive sharing options - screenshot: https://imgur.com/a/vZyxpY9

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  2. Anonymous
    2024-12-10T15:11:29+00:00

    Hi, thanks for the support.

    The link to the new thread:

    Cannot update to 24H2 - Microsoft Community

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  3. Anonymous
    2024-12-11T13:50:59+00:00

    Hi,

    I followed tips from this topic and made space on EFI partition by deleteing a file in Y:\EFI\LENOVO\BIOS...

    File name was something like "selfhealing..."

    After that I was able to sucessfully update to 24H2 but now with each boot/restart I get to see the following screen.

    It takes about 15-20 seconds to get to 100% and system boots just fine but it is annoying.

    Can this be fixed somehow?

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  4. Anonymous
    2024-12-11T14:08:35+00:00

    Hello, I really need help with performing the update to Windows 11 24H2 update

    it keepts telling me "we couldn't update the system reserved partition"![](https://learn-attachment.microsoft.com/api/attachments/e5cd72b8-fd68-4d7b-8870-697deac16c60?platform=QnA

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  5. Anonymous
    2024-12-11T15:22:58+00:00

    You can download Partiton Wizard - the free edition , that worked for me

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