Cannot update to 24H2 because of partition error

Anonymous

Hello, I really need help with performing the update to Windows 11 24H2 update.

I have tried to search for update in Windows Update multiple times, and yet it keepts telling me I'm on the latest update. There are nothing in the optional section either. This is despite the fact my build version is 21H2, which is very old now.

I have tried downloading the Windows Update Assistant, but that was to no avail because every time it keepts telling me "we couldn't update the system reserved partition". I have 95 free gbs on my OS:C and so I have no idea what is causing this. I tried deleting temporary files, using the CMD and create a Y drive then deleting fonts through it, labelling the product file to .old and even tried a set of command to restart registries. The Update Assistant or the ISO version, both returned with the same message.

I have grown quite desperate now since I realized Windows never even offered to update me to 22H2 and 23H2. All the tutorials on Youtube all pointed to the MS guide to deleting the fonts. I ran out of options, and I can't contact any agents because the system keep telling me my account was logged in too many times.

Hope someone can help me here, thank you.

Here is my spec:

Device name LEGION5-KB

Processor AMD Ryzen 7 6800H with Radeon Graphics 3.20 GHz

Installed RAM 32.0 GB (31.2 GB usable)

Device ID CE7ECE7D-319F-442B-B4F1-B2ABD3A4024F

Product ID 00330-81480-16870-AA476

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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244 answers

Anonymous

2024-12-06T18:59:51+00:00

someone give Ramesh a raise or a house or a gold star or something.

fixed my issue.

amazing help

tyvm
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Anonymous

2024-12-06T20:36:38+00:00
Hi Ramesh,

I have a user with the same issue. Here is the dir.txt output:

Volume in drive Y has no label.

Volume Serial Number is 92FE-B340

Directory of Y:\

10/15/2024 07:04 AM EFI

08/27/2023 10:05 PM System Volume Information
```
           0 File(s)              0 bytes
```
Directory of Y:\EFI

08/27/2023 10:00 PM .

08/27/2023 10:00 PM ..

08/27/2023 10:00 PM Microsoft

08/27/2023 10:04 PM Boot

10/15/2024 07:04 AM HP
```
           0 File(s)              0 bytes
```
Directory of Y:\EFI\Microsoft

08/27/2023 10:00 PM .

08/27/2023 10:00 PM ..

08/27/2023 10:00 PM Boot

08/27/2023 10:04 PM Recovery
```
           0 File(s)              0 bytes
```
Directory of Y:\EFI\Microsoft\Boot

08/27/2023 10:00 PM .

08/27/2023 10:00 PM ..

12/06/2024 10:54 AM 40,960 BCD

08/27/2023 10:00 PM 65,536 BCD.LOG

08/27/2023 10:04 PM 8,192 BCD.LOG1

08/27/2023 10:04 PM 0 BCD.LOG2

08/27/2023 10:04 PM bg-BG

11/16/2023 07:42 PM 71,040 kd_02_10df.dll

08/27/2023 10:04 PM CIPolicies

08/27/2023 10:04 PM cs-CZ

08/27/2023 10:04 PM da-DK

08/27/2023 10:04 PM de-DE

08/27/2023 10:04 PM el-GR

08/27/2023 10:04 PM en-GB

08/27/2023 10:04 PM en-US

08/27/2023 10:04 PM es-ES

08/27/2023 10:04 PM es-MX

08/27/2023 10:04 PM et-EE

08/27/2023 10:04 PM fi-FI

08/27/2023 10:04 PM fr-CA

08/27/2023 10:04 PM fr-FR

08/27/2023 10:04 PM hr-HR

08/27/2023 10:04 PM hu-HU

08/27/2023 10:04 PM it-IT

08/27/2023 10:04 PM ja-JP

11/16/2023 07:42 PM 443,776 kd_02_10ec.dll

11/16/2023 07:42 PM 71,024 kd_02_1137.dll

11/16/2023 07:42 PM 279,920 kd_02_14e4.dll

11/16/2023 07:42 PM 91,520 kd_02_15b3.dll

11/16/2023 07:42 PM 83,312 kd_02_1969.dll

11/16/2023 07:42 PM 71,040 kd_02_19a2.dll

11/16/2023 07:42 PM 62,848 kd_02_1af4.dll

11/16/2023 07:42 PM 333,184 kd_02_8086.dll

11/16/2023 07:42 PM 54,752 kd_07_1415.dll

11/16/2023 07:42 PM 87,520 kd_0C_8086.dll

08/27/2023 03:52 PM 10,341 winsipolicy.p7b

09/12/2024 09:35 PM 1,691,640 bootmgfw.efi

09/12/2024 09:35 PM 1,674,608 bootmgr.efi

11/16/2023 07:41 PM 87,408 kdstub.dll

09/12/2024 09:35 PM 1,471,984 memtest.efi

08/27/2023 10:04 PM ko-KR

08/27/2023 10:04 PM lt-LT

08/27/2023 10:04 PM lv-LV

04/11/2024 05:45 PM 11,030 boot.stl

08/27/2023 10:04 PM nb-NO

08/27/2023 10:04 PM nl-NL

08/27/2023 10:04 PM pl-PL

08/27/2023 10:04 PM pt-BR

08/27/2023 10:04 PM pt-PT

08/27/2023 10:04 PM qps-ploc

08/27/2023 10:04 PM ro-RO

08/27/2023 10:04 PM ru-RU

08/27/2023 10:04 PM sk-SK

08/27/2023 10:04 PM sl-SI

08/27/2023 10:04 PM sr-Latn-RS

08/27/2023 10:04 PM sv-SE

08/27/2023 10:04 PM tr-TR

08/27/2023 10:04 PM uk-UA

11/16/2023 07:42 PM 54,640 kdnet_uart16550.dll

08/27/2023 10:04 PM zh-CN

08/27/2023 10:04 PM zh-TW

10/15/2024 07:06 AM 65,536 BOOTSTAT.DAT

08/27/2023 10:04 PM Fonts

08/27/2023 10:04 PM Resources

10/15/2024 07:06 AM 100,000 FveTcg_0.log

09/05/2023 08:29 AM 100,000 FveTcg_1.log

09/05/2023 08:29 AM 100,000 FveTcg_2.log

08/15/2024 09:55 AM 160,576 SecureBootRecovery.efi
```
          27 File(s)      7,292,387 bytes
```
Directory of Y:\EFI\Microsoft\Boot\bg-BG

08/27/2023 10:04 PM .

08/27/2023 10:04 PM ..

08/15/2024 09:55 AM 82,416 bootmgfw.efi.mui

08/15/2024 09:55 AM 82,408 bootmgr.efi.mui
```
           2 File(s)        164,824 bytes
```
Directory of Y:\EFI\Microsoft\Boot\CIPolicies

08/27/2023 10:04 PM .

08/27/2023 10:04 PM ..

08/27/2023 10:04 PM Active
```
           0 File(s)              0 bytes
```
Directory of Y:\EFI\Microsoft\Boot\CIPolicies\Active

08/27/2023 10:04 PM .

08/27/2023 10:04 PM ..

10/10/2023 01:57 PM 31,285 {82443e1e-8a39-4b4a-96a8-f40ddc00b9f3}.cip

05/06/2022 10:20 PM 10,972 {CDD5CB55-DB68-4D71-AA38-3DF2B6473A52}.cip

05/06/2022 10:20 PM 10,564 {5DAC656C-21AD-4A02-AB49-649917162E70}.cip
```
           3 File(s)         52,821 bytes
```
Directory of Y:\EFI\Microsoft\Boot\cs-CZ

08/27/2023 10:04 PM .

08/27/2023 10:04 PM ..

08/15/2024 09:55 AM 81,272 bootmgfw.efi.mui

08/15/2024 09:55 AM 81,288 bootmgr.efi.mui

05/06/2022 10:19 PM 46,440 memtest.efi.mui
```
           3 File(s)        209,000 bytes
```
Directory of Y:\EFI\Microsoft\Boot\da-DK

08/27/2023 10:04 PM .

08/27/2023 10:04 PM ..

08/15/2024 09:55 AM 80,264 bootmgfw.efi.mui

08/15/2024 09:55 AM 80,368 bootmgr.efi.mui

05/06/2022 10:19 PM 46,440 memtest.efi.mui
```
           3 File(s)        207,072 bytes
```
Directory of Y:\EFI\Microsoft\Boot\de-DE

08/27/2023 10:04 PM .

08/27/2023 10:04 PM ..

08/15/2024 09:55 AM 84,360 bootmgfw.efi.mui

08/15/2024 09:55 AM 84,464 bootmgr.efi.mui

05/06/2022 10:19 PM 46,952 memtest.efi.mui
```
           3 File(s)        215,776 bytes
```
Directory of Y:\EFI\Microsoft\Boot\el-GR

08/27/2023 10:04 PM .

08/27/2023 10:04 PM ..

08/15/2024 09:55 AM 85,488 bootmgfw.efi.mui

08/15/2024 09:55 AM 85,360 bootmgr.efi.mui

05/06/2022 10:19 PM 47,464 memtest.efi.mui
```
           3 File(s)        218,312 bytes
```
Directory of Y:\EFI\Microsoft\Boot\en-GB

08/27/2023 10:04 PM .

08/27/2023 10:04 PM ..

08/15/2024 09:55 AM 78,320 bootmgfw.efi.mui

08/15/2024 09:55 AM 78,328 bootmgr.efi.mui
```
           2 File(s)        156,648 bytes
```
Directory of Y:\EFI\Microsoft\Boot\en-US

08/27/2023 10:04 PM .

08/27/2023 10:04 PM ..

08/15/2024 09:55 AM 78,200 bootmgfw.efi.mui

08/15/2024 09:55 AM 78,208 bootmgr.efi.mui

05/06/2022 10:19 PM 45,928 memtest.efi.mui
```
           3 File(s)        202,336 bytes
```
Directory of Y:\EFI\Microsoft\Boot\es-ES

08/27/2023 10:04 PM .

08/27/2023 10:04 PM ..

08/15/2024 09:55 AM 82,304 bootmgfw.efi.mui

08/15/2024 09:55 AM 82,304 bootmgr.efi.mui

05/06/2022 10:19 PM 46,960 memtest.efi.mui
```
           3 File(s)        211,568 bytes
```
Directory of Y:\EFI\Microsoft\Boot\es-MX

08/27/2023 10:04 PM .

08/27/2023 10:04 PM ..

08/15/2024 09:55 AM 82,416 bootmgfw.efi.mui

08/15/2024 09:55 AM 82,416 bootmgr.efi.mui
```
           2 File(s)        164,832 bytes
```
Directory of Y:\EFI\Microsoft\Boot\et-EE

08/27/2023 10:04 PM .

08/27/2023 10:04 PM ..

08/15/2024 09:55 AM 79,352 bootmgfw.efi.mui

08/15/2024 09:55 AM 79,240 bootmgr.efi.mui
```
           2 File(s)        158,592 bytes
```
Directory of Y:\EFI\Microsoft\Boot\fi-FI

08/27/2023 10:04 PM .

08/27/2023 10:04 PM ..

08/15/2024 09:55 AM 81,272 bootmgfw.efi.mui

08/15/2024 09:55 AM 81,288 bootmgr.efi.mui

05/06/2022 10:19 PM 46,448 memtest.efi.mui
```
           3 File(s)        209,008 bytes
```
Directory of Y:\EFI\Microsoft\Boot\fr-CA

08/27/2023 10:04 PM .

08/27/2023 10:04 PM ..

08/15/2024 09:55 AM 83,832 bootmgfw.efi.mui

08/15/2024 09:55 AM 83,960 bootmgr.efi.mui
```
           2 File(s)        167,792 bytes
```
Directory of Y:\EFI\Microsoft\Boot\fr-FR

08/27/2023 10:04 PM .

08/27/2023 10:04 PM ..

08/15/2024 09:55 AM 84,464 bootmgfw.efi.mui

08/15/2024 09:55 AM 84,448 bootmgr.efi.mui

05/06/2022 10:19 PM 46,960 memtest.efi.mui
```
           3 File(s)        215,872 bytes
```
Directory of Y:\EFI\Microsoft\Boot\hr-HR

08/27/2023 10:04 PM .

08/27/2023 10:04 PM ..

08/15/2024 09:55 AM 81,264 bootmgfw.efi.mui

08/15/2024 09:55 AM 81,376 bootmgr.efi.mui
```
           2 File(s)        162,640 bytes
```
Directory of Y:\EFI\Microsoft\Boot\hu-HU

08/27/2023 10:04 PM .

08/27/2023 10:04 PM ..

08/15/2024 09:55 AM 84,344 bootmgfw.efi.mui

08/15/2024 09:55 AM 84,464 bootmgr.efi.mui

05/06/2022 10:19 PM 46,960 memtest.efi.mui
```
           3 File(s)        215,768 bytes
```
Directory of Y:\EFI\Microsoft\Boot\it-IT

08/27/2023 10:04 PM .

08/27/2023 10:04 PM ..

08/15/2024 09:55 AM 81,800 bootmgfw.efi.mui

08/15/2024 09:55 AM 81,792 bootmgr.efi.mui

05/06/2022 10:19 PM 46,432 memtest.efi.mui
```
           3 File(s)        210,024 bytes
```
Directory of Y:\EFI\Microsoft\Boot\ja-JP

08/27/2023 10:04 PM .

08/27/2023 10:04 PM ..

08/15/2024 09:55 AM 70,648 bootmgfw.efi.mui

08/15/2024 09:55 AM 70,512 bootmgr.efi.mui

05/06/2022 10:19 PM 43,880 memtest.efi.mui
```
           3 File(s)        185,040 bytes
```
Directory of Y:\EFI\Microsoft\Boot\ko-KR

08/27/2023 10:04 PM .

08/27/2023 10:04 PM ..

08/15/2024 09:55 AM 70,128 bootmgfw.efi.mui

08/15/2024 09:55 AM 70,152 bootmgr.efi.mui

05/06/2022 10:19 PM 43,880 memtest.efi.mui
```
           3 File(s)        184,160 bytes
```
Directory of Y:\EFI\Microsoft\Boot\lt-LT

08/27/2023 10:04 PM .

08/27/2023 10:04 PM ..

08/15/2024 09:55 AM 80,352 bootmgfw.efi.mui

08/15/2024 09:55 AM 80,368 bootmgr.efi.mui
```
           2 File(s)        160,720 bytes
```
Directory of Y:\EFI\Microsoft\Boot\lv-LV

08/27/2023 10:04 PM .

08/27/2023 10:04 PM ..

08/15/2024 09:55 AM 80,368 bootmgfw.efi.mui

08/15/2024 09:55 AM 80,248 bootmgr.efi.mui
```
           2 File(s)        160,616 bytes
```
Directory of Y:\EFI\Microsoft\Boot\nb-NO

08/27/2023 10:04 PM .

08/27/2023 10:04 PM ..

08/15/2024 09:55 AM 79,856 bootmgfw.efi.mui

08/15/2024 09:55 AM 79,848 bootmgr.efi.mui

05/06/2022 10:19 PM 46,440 memtest.efi.mui
```
           3 File(s)        206,144 bytes
```
Directory of Y:\EFI\Microsoft\Boot\nl-NL

08/27/2023 10:04 PM .

08/27/2023 10:04 PM ..

08/15/2024 09:55 AM 82,304 bootmgfw.efi.mui

08/15/2024 09:55 AM 82,400 bootmgr.efi.mui

05/06/2022 10:19 PM 46,448 memtest.efi.mui
```
           3 File(s)        211,152 bytes
```
Directory of Y:\EFI\Microsoft\Boot\pl-PL

08/27/2023 10:04 PM .

08/27/2023 10:04 PM ..

08/15/2024 09:55 AM 82,808 bootmgfw.efi.mui

08/15/2024 09:55 AM 82,936 bootmgr.efi.mui

05/06/2022 10:19 PM 46,944 memtest.efi.mui
```
           3 File(s)        212,688 bytes
```
Directory of Y:\EFI\Microsoft\Boot\pt-BR

08/27/2023 10:04 PM .

08/27/2023 10:04 PM ..

08/15/2024 09:55 AM 81,376 bootmgfw.efi.mui

08/15/2024 09:55 AM 81,392 bootmgr.efi.mui

05/06/2022 10:19 PM 46,440 memtest.efi.mui
```
           3 File(s)        209,208 bytes
```
Directory of Y:\EFI\Microsoft\Boot\pt-PT

08/27/2023 10:04 PM .

08/27/2023 10:04 PM ..

08/15/2024 09:55 AM 81,400 bootmgfw.efi.mui

08/15/2024 09:55 AM 81,288 bootmgr.efi.mui

05/06/2022 10:19 PM 46,952 memtest.efi.mui
```
           3 File(s)        209,640 bytes
```
Directory of Y:\EFI\Microsoft\Boot\qps-ploc

08/27/2023 10:04 PM .

08/27/2023 10:04 PM ..

05/06/2022 10:19 PM 55,152 memtest.efi.mui
```
           1 File(s)         55,152 bytes
```
Directory of Y:\EFI\Microsoft\Boot\ro-RO

08/27/2023 10:04 PM .

08/27/2023 10:04 PM ..

08/15/2024 09:55 AM 80,880 bootmgfw.efi.mui

08/15/2024 09:55 AM 80,888 bootmgr.efi.mui
```
           2 File(s)        161,768 bytes
```
Directory of Y:\EFI\Microsoft\Boot\ru-RU

08/27/2023 10:04 PM .

08/27/2023 10:04 PM ..

08/15/2024 09:55 AM 81,904 bootmgfw.efi.mui

08/15/2024 09:55 AM 81,776 bootmgr.efi.mui

05/06/2022 10:19 PM 45,928 memtest.efi.mui
```
           3 File(s)        209,608 bytes
```
Directory of Y:\EFI\Microsoft\Boot\sk-SK

08/27/2023 10:04 PM .

08/27/2023 10:04 PM ..

08/15/2024 09:55 AM 81,904 bootmgfw.efi.mui

08/15/2024 09:55 AM 81,904 bootmgr.efi.mui
```
           2 File(s)        163,808 bytes
```
Directory of Y:\EFI\Microsoft\Boot\sl-SI

08/27/2023 10:04 PM .

08/27/2023 10:04 PM ..

08/15/2024 09:55 AM 80,904 bootmgfw.efi.mui

08/15/2024 09:55 AM 80,752 bootmgr.efi.mui
```
           2 File(s)        161,656 bytes
```
Directory of Y:\EFI\Microsoft\Boot\sr-Latn-RS

08/27/2023 10:04 PM .

08/27/2023 10:04 PM ..

08/15/2024 09:55 AM 81,784 bootmgfw.efi.mui

08/15/2024 09:55 AM 81,784 bootmgr.efi.mui
```
           2 File(s)        163,568 bytes
```
Directory of Y:\EFI\Microsoft\Boot\sv-SE

08/27/2023 10:04 PM .

08/27/2023 10:04 PM ..

08/15/2024 09:55 AM 80,864 bootmgfw.efi.mui

08/15/2024 09:55 AM 80,760 bootmgr.efi.mui

05/06/2022 10:19 PM 45,920 memtest.efi.mui
```
           3 File(s)        207,544 bytes
```
Directory of Y:\EFI\Microsoft\Boot\tr-TR

08/27/2023 10:04 PM .

08/27/2023 10:04 PM ..

08/15/2024 09:55 AM 80,376 bootmgfw.efi.mui

08/15/2024 09:55 AM 80,264 bootmgr.efi.mui

05/06/2022 10:19 PM 46,424 memtest.efi.mui
```
           3 File(s)        207,064 bytes
```
Directory of Y:\EFI\Microsoft\Boot\uk-UA

08/27/2023 10:04 PM .

08/27/2023 10:04 PM ..

08/15/2024 09:55 AM 81,776 bootmgfw.efi.mui

08/15/2024 09:55 AM 81,800 bootmgr.efi.mui
```
           2 File(s)        163,576 bytes
```
Directory of Y:\EFI\Microsoft\Boot\zh-CN

08/27/2023 10:04 PM .

08/27/2023 10:04 PM ..

08/15/2024 09:55 AM 65,904 bootmgfw.efi.mui

08/15/2024 09:55 AM 65,904 bootmgr.efi.mui

05/06/2022 10:19 PM 43,352 memtest.efi.mui
```
           3 File(s)        175,160 bytes
```
Directory of Y:\EFI\Microsoft\Boot\zh-TW

08/27/2023 10:04 PM .

08/27/2023 10:04 PM ..

08/15/2024 09:55 AM 66,040 bootmgfw.efi.mui

08/15/2024 09:55 AM 65,912 bootmgr.efi.mui

05/06/2022 10:19 PM 43,376 memtest.efi.mui
```
           3 File(s)        175,328 bytes
```
Directory of Y:\EFI\Microsoft\Boot\Fonts

08/27/2023 10:04 PM .

08/27/2023 10:04 PM ..

05/06/2022 09:20 PM 3,696,672 chs_boot.ttf

05/06/2022 09:20 PM 3,879,376 cht_boot.ttf

05/06/2022 09:20 PM 1,986,824 jpn_boot.ttf

05/06/2022 09:20 PM 2,373,956 kor_boot.ttf

05/06/2022 09:20 PM 193,908 malgunn_boot.ttf

05/06/2022 09:20 PM 196,312 malgun_boot.ttf

05/06/2022 09:20 PM 164,204 meiryon_boot.ttf

05/06/2022 09:20 PM 165,840 meiryo_boot.ttf

05/06/2022 09:20 PM 181,412 msjhn_boot.ttf

05/06/2022 09:20 PM 183,392 msjh_boot.ttf

05/06/2022 09:20 PM 173,492 msyhn_boot.ttf

05/06/2022 09:20 PM 175,292 msyh_boot.ttf

05/06/2022 09:19 PM 45,812 segmono_boot.ttf

05/06/2022 09:19 PM 102,668 segoen_slboot.ttf

05/06/2022 09:19 PM 102,944 segoe_slboot.ttf

05/06/2022 09:19 PM 50,044 wgl4_boot.ttf
```
          16 File(s)     13,672,148 bytes
```
Directory of Y:\EFI\Microsoft\Boot\Resources

08/27/2023 10:04 PM .

08/27/2023 10:04 PM ..

05/06/2022 09:19 PM 169,320 bootres.dll

08/27/2023 10:04 PM en-US
```
           1 File(s)        169,320 bytes
```
Directory of Y:\EFI\Microsoft\Boot\Resources\en-US

08/27/2023 10:04 PM .

08/27/2023 10:04 PM ..

05/06/2022 11:30 PM 13,680 bootres.dll.mui
```
           1 File(s)         13,680 bytes
```
Directory of Y:\EFI\Microsoft\Recovery

08/27/2023 10:04 PM .

08/27/2023 10:04 PM ..

08/27/2023 10:06 PM 20,480 BCD

08/27/2023 10:04 PM 32,768 BCD.LOG

08/27/2023 10:04 PM 0 BCD.LOG1

08/27/2023 10:04 PM 0 BCD.LOG2
```
           4 File(s)         53,248 bytes
```
Directory of Y:\EFI\Boot

08/27/2023 10:04 PM .

08/27/2023 10:04 PM ..

09/12/2024 09:35 PM 1,691,640 bootx64.efi
```
           1 File(s)      1,691,640 bytes
```
Directory of Y:\EFI\HP

08/27/2023 06:14 PM .

08/27/2023 06:14 PM ..

08/27/2023 06:14 PM BiosUpdate

10/15/2024 07:04 AM DEVFW
```
           0 File(s)              0 bytes
```
Directory of Y:\EFI\HP\BiosUpdate

08/27/2023 06:14 PM .

08/27/2023 06:14 PM ..
```
           0 File(s)              0 bytes
```
Directory of Y:\EFI\HP\DEVFW

08/27/2023 06:14 PM .

08/27/2023 06:14 PM ..

10/15/2024 01:45 AM 38,228,596 firmware.bin

04/01/2024 07:45 AM 9,965,016 MeCurrent.BIN

10/15/2024 07:01 AM 9,965,016 MePending.bin

10/15/2024 07:03 AM 131,360 RealtekPD.bin

10/15/2024 07:03 AM 2,713,216 Sunplus.bin

10/15/2024 07:04 AM 197,246 ClickPad.bin
```
           6 File(s)     61,200,450 bytes
```
Directory of Y:\System Volume Information

08/27/2023 10:05 PM .

08/27/2023 10:05 PM ..
```
           0 File(s)              0 bytes

 Total Files Listed:

         152 File(s)     90,819,358 bytes

         150 Dir(s)       9,719,808 bytes free
```
Thank you for any help!
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Ramesh 181.2K Reputation points Volunteer Moderator

2024-12-07T02:28:52+00:00

Doug,

Please run:

mountvol y: /s

cd /d Y:\EFI\Microsoft\Boot\Fonts

del *.ttf
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1 person found this answer helpful.

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Anonymous

2024-12-07T12:09:17+00:00

GREAT!

Deleting the fonts didn't solve the problem, just got a different error message.
But moving the Dell Recovery files solved the problem.
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Anonymous

2024-12-07T21:37:35+00:00
Hi Ramesh, this is my dir

Volume in drive Y has no label.
Volume Serial Number is 9812-B973

Directory of Y:\

12/08/2024 01:10 AM EFI
10/14/2023 01:45 PM System Volume Information
0 File(s) 0 bytes

Directory of Y:\EFI

10/14/2023 01:40 PM .
10/14/2023 01:40 PM ..
10/14/2023 01:40 PM Microsoft
10/14/2023 01:43 PM Boot
12/08/2024 01:10 AM Lenovo
12/31/2023 05:26 PM Insyde
08/07/2024 10:00 AM UpdateCapsule
0 File(s) 0 bytes

Directory of Y:\EFI\Microsoft

10/14/2023 01:40 PM .
10/14/2023 01:40 PM ..
10/14/2023 01:40 PM Boot
10/14/2023 01:43 PM Recovery
0 File(s) 0 bytes

Directory of Y:\EFI\Microsoft\Boot

10/14/2023 01:40 PM .
10/14/2023 01:40 PM ..
12/08/2024 01:10 AM 36,864 BCD
10/14/2023 01:40 PM 65,536 BCD.LOG
10/14/2023 01:43 PM 8,192 BCD.LOG1
10/14/2023 01:43 PM 0 BCD.LOG2
10/14/2023 01:43 PM bg-BG
11/17/2023 06:07 PM 71,040 kd_02_10df.dll
10/14/2023 01:43 PM CIPolicies
10/14/2023 01:43 PM cs-CZ
10/14/2023 01:43 PM da-DK
10/14/2023 01:43 PM de-DE
10/14/2023 01:43 PM el-GR
10/14/2023 01:43 PM en-GB
10/14/2023 01:43 PM en-US
10/14/2023 01:43 PM es-ES
10/14/2023 01:43 PM es-MX
10/14/2023 01:43 PM et-EE
10/14/2023 01:43 PM fi-FI
10/14/2023 01:43 PM fr-CA
10/14/2023 01:43 PM fr-FR
10/14/2023 01:43 PM hr-HR
10/14/2023 01:43 PM hu-HU
10/14/2023 01:43 PM it-IT
10/14/2023 01:43 PM ja-JP
11/17/2023 06:07 PM 443,776 kd_02_10ec.dll
11/17/2023 06:07 PM 71,024 kd_02_1137.dll
11/17/2023 06:07 PM 279,920 kd_02_14e4.dll
11/17/2023 06:07 PM 91,520 kd_02_15b3.dll
11/17/2023 06:07 PM 83,312 kd_02_1969.dll
11/17/2023 06:07 PM 71,040 kd_02_19a2.dll
11/17/2023 06:07 PM 62,848 kd_02_1af4.dll
11/17/2023 06:07 PM 333,184 kd_02_8086.dll
11/17/2023 06:07 PM 54,752 kd_07_1415.dll
11/17/2023 06:07 PM 87,520 kd_0C_8086.dll
05/05/2023 04:54 PM 10,341 winsipolicy.p7b
10/15/2024 01:47 AM 100,000 FveTcg_0.log
10/15/2023 11:49 AM 100,000 FveTcg_1.log
10/14/2023 01:43 PM ko-KR
10/14/2023 01:43 PM lt-LT
10/14/2023 01:43 PM lv-LV
09/14/2024 09:36 AM 1,691,640 bootmgfw.efi
10/14/2023 01:43 PM nb-NO
10/14/2023 01:43 PM nl-NL
10/14/2023 01:43 PM pl-PL
10/14/2023 01:43 PM pt-BR
10/14/2023 01:43 PM pt-PT
10/14/2023 01:43 PM qps-ploc
10/14/2023 01:43 PM ro-RO
10/14/2023 01:43 PM ru-RU
10/14/2023 01:43 PM sk-SK
10/14/2023 01:43 PM sl-SI
10/14/2023 01:43 PM sr-Latn-RS
10/14/2023 01:43 PM sv-SE
10/14/2023 01:43 PM tr-TR
10/14/2023 01:43 PM uk-UA
10/15/2023 11:49 AM 100,000 FveTcg_2.log
09/14/2024 09:36 AM 1,674,608 bootmgr.efi
10/14/2023 01:43 PM zh-CN
10/14/2023 01:43 PM zh-TW
10/15/2024 01:47 AM 65,536 BOOTSTAT.DAT
10/14/2023 01:43 PM Fonts
10/14/2023 01:43 PM Resources
11/17/2023 06:07 PM 54,640 kdnet_uart16550.dll
11/17/2023 06:06 PM 87,408 kdstub.dll
09/14/2024 09:36 AM 1,471,984 memtest.efi
04/10/2024 11:11 PM 11,030 boot.stl
08/17/2024 10:49 PM 160,576 SecureBootRecovery.efi
27 File(s) 7,288,291 bytes

Directory of Y:\EFI\Microsoft\Boot\bg-BG

10/14/2023 01:43 PM .
10/14/2023 01:43 PM ..
08/17/2024 10:50 PM 82,416 bootmgfw.efi.mui
08/17/2024 10:50 PM 82,408 bootmgr.efi.mui
2 File(s) 164,824 bytes

Directory of Y:\EFI\Microsoft\Boot\CIPolicies

10/14/2023 01:43 PM .
10/14/2023 01:43 PM ..
10/14/2023 01:43 PM Active
0 File(s) 0 bytes

Directory of Y:\EFI\Microsoft\Boot\CIPolicies\Active

10/14/2023 01:43 PM .
10/14/2023 01:43 PM ..
10/14/2023 02:57 PM 31,285 {82443e1e-8a39-4b4a-96a8-f40ddc00b9f3}.cip
05/07/2022 09:20 AM 10,972 {CDD5CB55-DB68-4D71-AA38-3DF2B6473A52}.cip
05/07/2022 09:20 AM 10,564 {5DAC656C-21AD-4A02-AB49-649917162E70}.cip
3 File(s) 52,821 bytes

Directory of Y:\EFI\Microsoft\Boot\cs-CZ

10/14/2023 01:43 PM .
10/14/2023 01:43 PM ..
08/17/2024 10:50 PM 81,272 bootmgfw.efi.mui
08/17/2024 10:50 PM 81,288 bootmgr.efi.mui
05/07/2022 09:19 AM 46,440 memtest.efi.mui
3 File(s) 209,000 bytes

Directory of Y:\EFI\Microsoft\Boot\da-DK

10/14/2023 01:43 PM .
10/14/2023 01:43 PM ..
08/17/2024 10:50 PM 80,264 bootmgfw.efi.mui
08/17/2024 10:50 PM 80,368 bootmgr.efi.mui
05/07/2022 09:19 AM 46,440 memtest.efi.mui
3 File(s) 207,072 bytes

Directory of Y:\EFI\Microsoft\Boot\de-DE

10/14/2023 01:43 PM .
10/14/2023 01:43 PM ..
08/17/2024 10:50 PM 84,360 bootmgfw.efi.mui
08/17/2024 10:50 PM 84,464 bootmgr.efi.mui
05/07/2022 09:19 AM 46,952 memtest.efi.mui
3 File(s) 215,776 bytes

Directory of Y:\EFI\Microsoft\Boot\el-GR

10/14/2023 01:43 PM .
10/14/2023 01:43 PM ..
08/17/2024 10:50 PM 85,488 bootmgfw.efi.mui
08/17/2024 10:50 PM 85,360 bootmgr.efi.mui
05/07/2022 09:19 AM 47,464 memtest.efi.mui
3 File(s) 218,312 bytes

Directory of Y:\EFI\Microsoft\Boot\en-GB

10/14/2023 01:43 PM .
10/14/2023 01:43 PM ..
08/17/2024 10:50 PM 78,320 bootmgfw.efi.mui
08/17/2024 10:50 PM 78,328 bootmgr.efi.mui
2 File(s) 156,648 bytes

Directory of Y:\EFI\Microsoft\Boot\en-US

10/14/2023 01:43 PM .
10/14/2023 01:43 PM ..
08/17/2024 10:50 PM 78,200 bootmgfw.efi.mui
08/17/2024 10:50 PM 78,208 bootmgr.efi.mui
05/07/2022 09:19 AM 45,928 memtest.efi.mui
3 File(s) 202,336 bytes

Directory of Y:\EFI\Microsoft\Boot\es-ES

10/14/2023 01:43 PM .
10/14/2023 01:43 PM ..
08/17/2024 10:50 PM 82,304 bootmgfw.efi.mui
08/17/2024 10:50 PM 82,304 bootmgr.efi.mui
05/07/2022 09:19 AM 46,960 memtest.efi.mui
3 File(s) 211,568 bytes

Directory of Y:\EFI\Microsoft\Boot\es-MX

10/14/2023 01:43 PM .
10/14/2023 01:43 PM ..
08/17/2024 10:50 PM 82,416 bootmgfw.efi.mui
08/17/2024 10:50 PM 82,416 bootmgr.efi.mui
2 File(s) 164,832 bytes

Directory of Y:\EFI\Microsoft\Boot\et-EE

10/14/2023 01:43 PM .
10/14/2023 01:43 PM ..
08/17/2024 10:50 PM 79,352 bootmgfw.efi.mui
08/17/2024 10:50 PM 79,240 bootmgr.efi.mui
2 File(s) 158,592 bytes

Directory of Y:\EFI\Microsoft\Boot\fi-FI

10/14/2023 01:43 PM .
10/14/2023 01:43 PM ..
08/17/2024 10:50 PM 81,272 bootmgfw.efi.mui
08/17/2024 10:50 PM 81,288 bootmgr.efi.mui
05/07/2022 09:19 AM 46,448 memtest.efi.mui
3 File(s) 209,008 bytes

Directory of Y:\EFI\Microsoft\Boot\fr-CA

10/14/2023 01:43 PM .
10/14/2023 01:43 PM ..
08/17/2024 10:50 PM 83,832 bootmgfw.efi.mui
08/17/2024 10:50 PM 83,960 bootmgr.efi.mui
2 File(s) 167,792 bytes

Directory of Y:\EFI\Microsoft\Boot\fr-FR

10/14/2023 01:43 PM .
10/14/2023 01:43 PM ..
08/17/2024 10:50 PM 84,464 bootmgfw.efi.mui
08/17/2024 10:50 PM 84,448 bootmgr.efi.mui
05/07/2022 09:19 AM 46,960 memtest.efi.mui
3 File(s) 215,872 bytes

Directory of Y:\EFI\Microsoft\Boot\hr-HR

10/14/2023 01:43 PM .
10/14/2023 01:43 PM ..
08/17/2024 10:50 PM 81,264 bootmgfw.efi.mui
08/17/2024 10:50 PM 81,376 bootmgr.efi.mui
2 File(s) 162,640 bytes

Directory of Y:\EFI\Microsoft\Boot\hu-HU

10/14/2023 01:43 PM .
10/14/2023 01:43 PM ..
08/17/2024 10:50 PM 84,344 bootmgfw.efi.mui
08/17/2024 10:50 PM 84,464 bootmgr.efi.mui
05/07/2022 09:19 AM 46,960 memtest.efi.mui
3 File(s) 215,768 bytes

Directory of Y:\EFI\Microsoft\Boot\it-IT

10/14/2023 01:43 PM .
10/14/2023 01:43 PM ..
08/17/2024 10:50 PM 81,800 bootmgfw.efi.mui
08/17/2024 10:50 PM 81,792 bootmgr.efi.mui
05/07/2022 09:19 AM 46,432 memtest.efi.mui
3 File(s) 210,024 bytes

Directory of Y:\EFI\Microsoft\Boot\ja-JP

10/14/2023 01:43 PM .
10/14/2023 01:43 PM ..
08/17/2024 10:50 PM 70,648 bootmgfw.efi.mui
08/17/2024 10:50 PM 70,512 bootmgr.efi.mui
05/07/2022 09:19 AM 43,880 memtest.efi.mui
3 File(s) 185,040 bytes

Directory of Y:\EFI\Microsoft\Boot\ko-KR

10/14/2023 01:43 PM .
10/14/2023 01:43 PM ..
08/17/2024 10:50 PM 70,128 bootmgfw.efi.mui
08/17/2024 10:50 PM 70,152 bootmgr.efi.mui
05/07/2022 09:19 AM 43,880 memtest.efi.mui
3 File(s) 184,160 bytes

Directory of Y:\EFI\Microsoft\Boot\lt-LT

10/14/2023 01:43 PM .
10/14/2023 01:43 PM ..
08/17/2024 10:50 PM 80,352 bootmgfw.efi.mui
08/17/2024 10:50 PM 80,368 bootmgr.efi.mui
2 File(s) 160,720 bytes

Directory of Y:\EFI\Microsoft\Boot\lv-LV

10/14/2023 01:43 PM .
10/14/2023 01:43 PM ..
08/17/2024 10:50 PM 80,368 bootmgfw.efi.mui
08/17/2024 10:50 PM 80,248 bootmgr.efi.mui
2 File(s) 160,616 bytes

Directory of Y:\EFI\Microsoft\Boot\nb-NO

10/14/2023 01:43 PM .
10/14/2023 01:43 PM ..
08/17/2024 10:50 PM 79,856 bootmgfw.efi.mui
08/17/2024 10:50 PM 79,848 bootmgr.efi.mui
05/07/2022 09:19 AM 46,440 memtest.efi.mui
3 File(s) 206,144 bytes

Directory of Y:\EFI\Microsoft\Boot\nl-NL

10/14/2023 01:43 PM .
10/14/2023 01:43 PM ..
08/17/2024 10:50 PM 82,304 bootmgfw.efi.mui
08/17/2024 10:50 PM 82,400 bootmgr.efi.mui
05/07/2022 09:19 AM 46,448 memtest.efi.mui
3 File(s) 211,152 bytes

Directory of Y:\EFI\Microsoft\Boot\pl-PL

10/14/2023 01:43 PM .
10/14/2023 01:43 PM ..
08/17/2024 10:50 PM 82,808 bootmgfw.efi.mui
08/17/2024 10:50 PM 82,936 bootmgr.efi.mui
05/07/2022 09:19 AM 46,944 memtest.efi.mui
3 File(s) 212,688 bytes

Directory of Y:\EFI\Microsoft\Boot\pt-BR

10/14/2023 01:43 PM .
10/14/2023 01:43 PM ..
08/17/2024 10:50 PM 81,376 bootmgfw.efi.mui
08/17/2024 10:50 PM 81,392 bootmgr.efi.mui
05/07/2022 09:19 AM 46,440 memtest.efi.mui
3 File(s) 209,208 bytes

Directory of Y:\EFI\Microsoft\Boot\pt-PT

10/14/2023 01:43 PM .
10/14/2023 01:43 PM ..
08/17/2024 10:50 PM 81,400 bootmgfw.efi.mui
08/17/2024 10:50 PM 81,288 bootmgr.efi.mui
05/07/2022 09:19 AM 46,952 memtest.efi.mui
3 File(s) 209,640 bytes

Directory of Y:\EFI\Microsoft\Boot\qps-ploc

10/14/2023 01:43 PM .
10/14/2023 01:43 PM ..
05/07/2022 09:19 AM 55,152 memtest.efi.mui
1 File(s) 55,152 bytes

Directory of Y:\EFI\Microsoft\Boot\ro-RO

10/14/2023 01:43 PM .
10/14/2023 01:43 PM ..
08/17/2024 10:50 PM 80,880 bootmgfw.efi.mui
08/17/2024 10:50 PM 80,888 bootmgr.efi.mui
2 File(s) 161,768 bytes

Directory of Y:\EFI\Microsoft\Boot\ru-RU

10/14/2023 01:43 PM .
10/14/2023 01:43 PM ..
08/17/2024 10:50 PM 81,904 bootmgfw.efi.mui
08/17/2024 10:50 PM 81,776 bootmgr.efi.mui
05/07/2022 09:19 AM 45,928 memtest.efi.mui
3 File(s) 209,608 bytes

Directory of Y:\EFI\Microsoft\Boot\sk-SK

10/14/2023 01:43 PM .
10/14/2023 01:43 PM ..
08/17/2024 10:50 PM 81,904 bootmgfw.efi.mui
08/17/2024 10:50 PM 81,904 bootmgr.efi.mui
2 File(s) 163,808 bytes

Directory of Y:\EFI\Microsoft\Boot\sl-SI

10/14/2023 01:43 PM .
10/14/2023 01:43 PM ..
08/17/2024 10:50 PM 80,904 bootmgfw.efi.mui
08/17/2024 10:50 PM 80,752 bootmgr.efi.mui
2 File(s) 161,656 bytes

Directory of Y:\EFI\Microsoft\Boot\sr-Latn-RS

10/14/2023 01:43 PM .
10/14/2023 01:43 PM ..
08/17/2024 10:50 PM 81,784 bootmgfw.efi.mui
08/17/2024 10:50 PM 81,784 bootmgr.efi.mui
2 File(s) 163,568 bytes

Directory of Y:\EFI\Microsoft\Boot\sv-SE

10/14/2023 01:43 PM .
10/14/2023 01:43 PM ..
08/17/2024 10:50 PM 80,864 bootmgfw.efi.mui
08/17/2024 10:50 PM 80,760 bootmgr.efi.mui
05/07/2022 09:19 AM 45,920 memtest.efi.mui
3 File(s) 207,544 bytes

Directory of Y:\EFI\Microsoft\Boot\tr-TR

10/14/2023 01:43 PM .
10/14/2023 01:43 PM ..
08/17/2024 10:50 PM 80,376 bootmgfw.efi.mui
08/17/2024 10:50 PM 80,264 bootmgr.efi.mui
05/07/2022 09:19 AM 46,424 memtest.efi.mui
3 File(s) 207,064 bytes

Directory of Y:\EFI\Microsoft\Boot\uk-UA

10/14/2023 01:43 PM .
10/14/2023 01:43 PM ..
08/17/2024 10:50 PM 81,776 bootmgfw.efi.mui
08/17/2024 10:50 PM 81,800 bootmgr.efi.mui
2 File(s) 163,576 bytes

Directory of Y:\EFI\Microsoft\Boot\zh-CN

10/14/2023 01:43 PM .
10/14/2023 01:43 PM ..
08/17/2024 10:50 PM 65,904 bootmgfw.efi.mui
08/17/2024 10:50 PM 65,904 bootmgr.efi.mui
05/07/2022 09:19 AM 43,352 memtest.efi.mui
3 File(s) 175,160 bytes

Directory of Y:\EFI\Microsoft\Boot\zh-TW

10/14/2023 01:43 PM .
10/14/2023 01:43 PM ..
08/17/2024 10:50 PM 66,040 bootmgfw.efi.mui
08/17/2024 10:50 PM 65,912 bootmgr.efi.mui
05/07/2022 09:19 AM 43,376 memtest.efi.mui
3 File(s) 175,328 bytes

Directory of Y:\EFI\Microsoft\Boot\Fonts

10/14/2023 01:43 PM .
10/14/2023 01:43 PM ..
0 File(s) 0 bytes

Directory of Y:\EFI\Microsoft\Boot\Resources

10/14/2023 01:43 PM .
10/14/2023 01:43 PM ..
05/06/2022 09:19 PM 169,320 bootres.dll
10/14/2023 01:43 PM en-US
1 File(s) 169,320 bytes

Directory of Y:\EFI\Microsoft\Boot\Resources\en-US

10/14/2023 01:43 PM .
10/14/2023 01:43 PM ..
05/06/2022 10:01 PM 13,680 bootres.dll.mui
1 File(s) 13,680 bytes

Directory of Y:\EFI\Microsoft\Recovery

10/14/2023 01:43 PM .
10/14/2023 01:43 PM ..
10/14/2023 01:45 PM 20,480 BCD
10/14/2023 01:43 PM 32,768 BCD.LOG
10/14/2023 01:43 PM 0 BCD.LOG1
10/14/2023 01:43 PM 0 BCD.LOG2
4 File(s) 53,248 bytes

Directory of Y:\EFI\Boot

10/14/2023 01:43 PM .
10/14/2023 01:43 PM ..
09/14/2024 09:36 AM 1,691,640 bootx64.efi
1 File(s) 1,691,640 bytes

Directory of Y:\EFI\Lenovo

10/14/2023 01:44 PM .
10/14/2023 01:44 PM ..
12/08/2024 01:10 AM BIOS
0 File(s) 0 bytes

Directory of Y:\EFI\Lenovo\BIOS

10/14/2023 01:44 PM .
10/14/2023 01:44 PM ..
12/08/2024 01:10 AM 33,554,432 SelfHealing.fd
1 File(s) 33,554,432 bytes

Directory of Y:\EFI\Insyde

12/31/2023 05:26 PM .
12/31/2023 05:26 PM ..
08/07/2024 10:37 AM 35,608,104 isflash.bin
1 File(s) 35,608,104 bytes

Directory of Y:\EFI\UpdateCapsule

08/07/2024 09:42 AM .
08/07/2024 09:42 AM ..
08/07/2024 10:00 AM 0 CapsuleUpdateFile1000.bin
1 File(s) 0 bytes

Directory of Y:\System Volume Information

10/14/2023 01:45 PM .
10/14/2023 01:45 PM ..
0 File(s) 0 bytes
```
 Total Files Listed:  
         133 File(s)     85,105,200 bytes  
         153 Dir(s)      15,446,016 bytes free
```
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