Cannot update to 24H2 because of partition error

Anonymous

Hello, I really need help with performing the update to Windows 11 24H2 update.

I have tried to search for update in Windows Update multiple times, and yet it keepts telling me I'm on the latest update. There are nothing in the optional section either. This is despite the fact my build version is 21H2, which is very old now.

I have tried downloading the Windows Update Assistant, but that was to no avail because every time it keepts telling me "we couldn't update the system reserved partition". I have 95 free gbs on my OS:C and so I have no idea what is causing this. I tried deleting temporary files, using the CMD and create a Y drive then deleting fonts through it, labelling the product file to .old and even tried a set of command to restart registries. The Update Assistant or the ISO version, both returned with the same message.

I have grown quite desperate now since I realized Windows never even offered to update me to 22H2 and 23H2. All the tutorials on Youtube all pointed to the MS guide to deleting the fonts. I ran out of options, and I can't contact any agents because the system keep telling me my account was logged in too many times.

Hope someone can help me here, thank you.

Here is my spec:

Device name LEGION5-KB

Processor AMD Ryzen 7 6800H with Radeon Graphics 3.20 GHz

Installed RAM 32.0 GB (31.2 GB usable)

Device ID CE7ECE7D-319F-442B-B4F1-B2ABD3A4024F

Product ID 00330-81480-16870-AA476

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

244 answers

Ramesh 181.2K Reputation points Volunteer Moderator

2024-12-04T10:52:27+00:00

Hi,

No need to move the file to the EFI partition.. SelfHealing.fd may not be needed unless you want to revert to the previous version of the BIOS.
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Anonymous

2024-12-04T23:06:46+00:00

Thank you, Sahil. I'm glad I read this thread to its end before starting to miss out with the machine.
This is far easier than any other workaround i have read anywhere, and it worked without a single problem.
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Anonymous

2024-12-05T13:48:58+00:00

This did in fact work for me. So thank you.

That said, this is completely stupid. Why doesn't MS take care of this with the update. This CANNOT be the solution for everyone.
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Anonymous

2024-12-05T21:00:10+00:00
I am having the same issue. Here is my dir.txt

I would very much appreciate any help as well please! tyvm in advance

Volume in drive Y has no label.

Volume Serial Number is D293-4FB8

Directory of Y:\

10/22/2024 10:41 AM <DIR> EFI

01/11/2024 05:02 PM <DIR> System Volume Information
```
           0 File(s)              0 bytes 
```
Directory of Y:\EFI

01/11/2024 04:59 PM <DIR> .

01/11/2024 04:59 PM <DIR> ..

01/11/2024 04:59 PM <DIR> Microsoft

01/11/2024 05:00 PM <DIR> Boot

10/22/2024 10:41 AM <DIR> Dell
```
           0 File(s)              0 bytes 
```
Directory of Y:\EFI\Microsoft

01/11/2024 04:59 PM <DIR> .

01/11/2024 04:59 PM <DIR> ..

01/11/2024 04:59 PM <DIR> Boot

01/11/2024 05:00 PM <DIR> Recovery
```
           0 File(s)              0 bytes 
```
Directory of Y:\EFI\Microsoft\Boot

01/11/2024 04:59 PM <DIR> .

01/11/2024 04:59 PM <DIR> ..

12/04/2024 07:10 PM 32,768 BCD

01/11/2024 04:59 PM 32,768 BCD.LOG

01/11/2024 05:00 PM 8,192 BCD.LOG1

01/11/2024 05:00 PM 0 BCD.LOG2

01/11/2024 05:00 PM <DIR> bg-BG

12/04/2023 12:24 AM 54,640 kdnet_uart16550.dll

01/11/2024 05:00 PM <DIR> CIPolicies

01/11/2024 05:00 PM <DIR> cs-CZ

01/11/2024 05:00 PM <DIR> da-DK

01/11/2024 05:00 PM <DIR> de-DE

01/11/2024 05:00 PM <DIR> el-GR

01/11/2024 05:00 PM <DIR> en-GB

01/11/2024 05:00 PM <DIR> en-US

01/11/2024 05:00 PM <DIR> es-ES

01/11/2024 05:00 PM <DIR> es-MX

01/11/2024 05:00 PM <DIR> et-EE

01/11/2024 05:00 PM <DIR> fi-FI

01/11/2024 05:00 PM <DIR> fr-CA

01/11/2024 05:00 PM <DIR> fr-FR

01/11/2024 05:00 PM <DIR> hr-HR

01/11/2024 05:00 PM <DIR> hu-HU

01/11/2024 05:00 PM <DIR> it-IT

01/11/2024 05:00 PM <DIR> ja-JP

12/04/2023 12:22 AM 87,408 kdstub.dll

12/04/2023 12:24 AM 71,040 kd_02_10df.dll

12/04/2023 12:24 AM 443,776 kd_02_10ec.dll

12/04/2023 12:24 AM 71,024 kd_02_1137.dll

12/04/2023 12:24 AM 279,920 kd_02_14e4.dll

12/04/2023 12:24 AM 91,520 kd_02_15b3.dll

12/04/2023 12:24 AM 83,312 kd_02_1969.dll

12/04/2023 12:24 AM 71,040 kd_02_19a2.dll

12/04/2023 12:24 AM 62,848 kd_02_1af4.dll

12/04/2023 12:24 AM 333,184 kd_02_8086.dll

12/04/2023 12:24 AM 54,752 kd_07_1415.dll

12/04/2023 12:24 AM 87,520 kd_0C_8086.dll

11/15/2024 06:48 AM 1,472,008 memtest.efi

04/09/2024 04:52 PM 11,030 boot.stl

11/15/2024 06:48 AM 1,692,168 bootmgfw.efi

01/11/2024 05:00 PM <DIR> ko-KR

01/11/2024 05:00 PM <DIR> lt-LT

01/11/2024 05:00 PM <DIR> lv-LV

11/15/2024 06:48 AM 1,675,240 bootmgr.efi

01/11/2024 05:00 PM <DIR> nb-NO

01/11/2024 05:00 PM <DIR> nl-NL

01/11/2024 05:00 PM <DIR> pl-PL

01/11/2024 05:00 PM <DIR> pt-BR

01/11/2024 05:00 PM <DIR> pt-PT

01/11/2024 05:00 PM <DIR> qps-ploc

01/11/2024 05:00 PM <DIR> ro-RO

01/11/2024 05:00 PM <DIR> ru-RU

01/11/2024 05:00 PM <DIR> sk-SK

01/11/2024 05:00 PM <DIR> sl-SI

01/11/2024 05:00 PM <DIR> sr-Latn-RS

01/11/2024 05:00 PM <DIR> sv-SE

01/11/2024 05:00 PM <DIR> tr-TR

01/11/2024 05:00 PM <DIR> uk-UA

12/04/2023 12:22 AM 10,341 winsipolicy.p7b

01/11/2024 05:00 PM <DIR> zh-CN

01/11/2024 05:00 PM <DIR> zh-TW

11/15/2024 03:03 PM 65,536 BOOTSTAT.DAT

01/11/2024 05:00 PM <DIR> Fonts

01/11/2024 05:00 PM <DIR> Resources

11/15/2024 03:07 PM 100,000 FveTcg_0.log

01/11/2024 03:10 PM 100,000 FveTcg_1.log

01/11/2024 03:10 PM 100,000 FveTcg_2.log

08/14/2024 12:42 AM 160,576 SecureBootRecovery.efi
```
          27 File(s)      7,252,611 bytes 
```
Directory of Y:\EFI\Microsoft\Boot\bg-BG

01/11/2024 05:00 PM <DIR> .

01/11/2024 05:00 PM <DIR> ..

08/14/2024 12:42 AM 82,416 bootmgfw.efi.mui

08/14/2024 12:42 AM 82,408 bootmgr.efi.mui
```
           2 File(s)        164,824 bytes 
```
Directory of Y:\EFI\Microsoft\Boot\CIPolicies

01/11/2024 05:00 PM <DIR> .

01/11/2024 05:00 PM <DIR> ..

01/11/2024 05:00 PM <DIR> Active
```
           0 File(s)              0 bytes 
```
Directory of Y:\EFI\Microsoft\Boot\CIPolicies\Active

01/11/2024 05:00 PM <DIR> .

01/11/2024 05:00 PM <DIR> ..

12/04/2023 12:23 AM 31,285 {82443e1e-8a39-4b4a-96a8-f40ddc00b9f3}.cip

05/06/2022 11:20 PM 10,972 {CDD5CB55-DB68-4D71-AA38-3DF2B6473A52}.cip

05/06/2022 11:20 PM 10,564 {5DAC656C-21AD-4A02-AB49-649917162E70}.cip
```
           3 File(s)         52,821 bytes 
```
Directory of Y:\EFI\Microsoft\Boot\cs-CZ

01/11/2024 05:00 PM <DIR> .

01/11/2024 05:00 PM <DIR> ..

08/14/2024 12:42 AM 81,272 bootmgfw.efi.mui

08/14/2024 12:42 AM 81,288 bootmgr.efi.mui

05/06/2022 11:19 PM 46,440 memtest.efi.mui
```
           3 File(s)        209,000 bytes 
```
Directory of Y:\EFI\Microsoft\Boot\da-DK

01/11/2024 05:00 PM <DIR> .

01/11/2024 05:00 PM <DIR> ..

08/14/2024 12:42 AM 80,264 bootmgfw.efi.mui

08/14/2024 12:42 AM 80,368 bootmgr.efi.mui

05/06/2022 11:19 PM 46,440 memtest.efi.mui
```
           3 File(s)        207,072 bytes 
```
Directory of Y:\EFI\Microsoft\Boot\de-DE

01/11/2024 05:00 PM <DIR> .

01/11/2024 05:00 PM <DIR> ..

08/14/2024 12:42 AM 84,360 bootmgfw.efi.mui

08/14/2024 12:42 AM 84,464 bootmgr.efi.mui

05/06/2022 11:19 PM 46,952 memtest.efi.mui
```
           3 File(s)        215,776 bytes 
```
Directory of Y:\EFI\Microsoft\Boot\el-GR

01/11/2024 05:00 PM <DIR> .

01/11/2024 05:00 PM <DIR> ..

08/14/2024 12:42 AM 85,488 bootmgfw.efi.mui

08/14/2024 12:42 AM 85,360 bootmgr.efi.mui

05/06/2022 11:19 PM 47,464 memtest.efi.mui
```
           3 File(s)        218,312 bytes 
```
Directory of Y:\EFI\Microsoft\Boot\en-GB

01/11/2024 05:00 PM <DIR> .

01/11/2024 05:00 PM <DIR> ..

08/14/2024 12:42 AM 78,320 bootmgfw.efi.mui

08/14/2024 12:42 AM 78,328 bootmgr.efi.mui
```
           2 File(s)        156,648 bytes 
```
Directory of Y:\EFI\Microsoft\Boot\en-US

01/11/2024 05:00 PM <DIR> .

01/11/2024 05:00 PM <DIR> ..

08/14/2024 12:42 AM 78,200 bootmgfw.efi.mui

08/14/2024 12:42 AM 78,208 bootmgr.efi.mui

05/06/2022 11:19 PM 45,928 memtest.efi.mui
```
           3 File(s)        202,336 bytes 
```
Directory of Y:\EFI\Microsoft\Boot\es-ES

01/11/2024 05:00 PM <DIR> .

01/11/2024 05:00 PM <DIR> ..

08/14/2024 12:42 AM 82,304 bootmgfw.efi.mui

08/14/2024 12:42 AM 82,304 bootmgr.efi.mui

05/06/2022 11:19 PM 46,960 memtest.efi.mui
```
           3 File(s)        211,568 bytes 
```
Directory of Y:\EFI\Microsoft\Boot\es-MX

01/11/2024 05:00 PM <DIR> .

01/11/2024 05:00 PM <DIR> ..

08/14/2024 12:42 AM 82,416 bootmgfw.efi.mui

08/14/2024 12:42 AM 82,416 bootmgr.efi.mui
```
           2 File(s)        164,832 bytes 
```
Directory of Y:\EFI\Microsoft\Boot\et-EE

01/11/2024 05:00 PM <DIR> .

01/11/2024 05:00 PM <DIR> ..

08/14/2024 12:42 AM 79,352 bootmgfw.efi.mui

08/14/2024 12:42 AM 79,240 bootmgr.efi.mui
```
           2 File(s)        158,592 bytes 
```
Directory of Y:\EFI\Microsoft\Boot\fi-FI

01/11/2024 05:00 PM <DIR> .

01/11/2024 05:00 PM <DIR> ..

08/14/2024 12:42 AM 81,272 bootmgfw.efi.mui

08/14/2024 12:42 AM 81,288 bootmgr.efi.mui

05/06/2022 11:19 PM 46,448 memtest.efi.mui
```
           3 File(s)        209,008 bytes 
```
Directory of Y:\EFI\Microsoft\Boot\fr-CA

01/11/2024 05:00 PM <DIR> .

01/11/2024 05:00 PM <DIR> ..

08/14/2024 12:42 AM 83,832 bootmgfw.efi.mui

08/14/2024 12:42 AM 83,960 bootmgr.efi.mui
```
           2 File(s)        167,792 bytes 
```
Directory of Y:\EFI\Microsoft\Boot\fr-FR

01/11/2024 05:00 PM <DIR> .

01/11/2024 05:00 PM <DIR> ..

08/14/2024 12:42 AM 84,464 bootmgfw.efi.mui

08/14/2024 12:42 AM 84,448 bootmgr.efi.mui

05/06/2022 11:19 PM 46,960 memtest.efi.mui
```
           3 File(s)        215,872 bytes 
```
Directory of Y:\EFI\Microsoft\Boot\hr-HR

01/11/2024 05:00 PM <DIR> .

01/11/2024 05:00 PM <DIR> ..

08/14/2024 12:42 AM 81,264 bootmgfw.efi.mui

08/14/2024 12:42 AM 81,376 bootmgr.efi.mui
```
           2 File(s)        162,640 bytes 
```
Directory of Y:\EFI\Microsoft\Boot\hu-HU

01/11/2024 05:00 PM <DIR> .

01/11/2024 05:00 PM <DIR> ..

08/14/2024 12:42 AM 84,344 bootmgfw.efi.mui

08/14/2024 12:42 AM 84,464 bootmgr.efi.mui

05/06/2022 11:19 PM 46,960 memtest.efi.mui
```
           3 File(s)        215,768 bytes 
```
Directory of Y:\EFI\Microsoft\Boot\it-IT

01/11/2024 05:00 PM <DIR> .

01/11/2024 05:00 PM <DIR> ..

08/14/2024 12:42 AM 81,800 bootmgfw.efi.mui

08/14/2024 12:42 AM 81,792 bootmgr.efi.mui

05/06/2022 11:19 PM 46,432 memtest.efi.mui
```
           3 File(s)        210,024 bytes 
```
Directory of Y:\EFI\Microsoft\Boot\ja-JP

01/11/2024 05:00 PM <DIR> .

01/11/2024 05:00 PM <DIR> ..

08/14/2024 12:42 AM 70,648 bootmgfw.efi.mui

08/14/2024 12:42 AM 70,512 bootmgr.efi.mui

05/06/2022 11:19 PM 43,880 memtest.efi.mui
```
           3 File(s)        185,040 bytes 
```
Directory of Y:\EFI\Microsoft\Boot\ko-KR

01/11/2024 05:00 PM <DIR> .

01/11/2024 05:00 PM <DIR> ..

08/14/2024 12:42 AM 70,128 bootmgfw.efi.mui

08/14/2024 12:42 AM 70,152 bootmgr.efi.mui

05/06/2022 11:19 PM 43,880 memtest.efi.mui
```
           3 File(s)        184,160 bytes 
```
Directory of Y:\EFI\Microsoft\Boot\lt-LT

01/11/2024 05:00 PM <DIR> .

01/11/2024 05:00 PM <DIR> ..

08/14/2024 12:42 AM 80,352 bootmgfw.efi.mui

08/14/2024 12:42 AM 80,368 bootmgr.efi.mui
```
           2 File(s)        160,720 bytes 
```
Directory of Y:\EFI\Microsoft\Boot\lv-LV

01/11/2024 05:00 PM <DIR> .

01/11/2024 05:00 PM <DIR> ..

08/14/2024 12:42 AM 80,368 bootmgfw.efi.mui

08/14/2024 12:42 AM 80,248 bootmgr.efi.mui
```
           2 File(s)        160,616 bytes 
```
Directory of Y:\EFI\Microsoft\Boot\nb-NO

01/11/2024 05:00 PM <DIR> .

01/11/2024 05:00 PM <DIR> ..

08/14/2024 12:42 AM 79,856 bootmgfw.efi.mui

08/14/2024 12:42 AM 79,848 bootmgr.efi.mui

05/06/2022 11:19 PM 46,440 memtest.efi.mui
```
           3 File(s)        206,144 bytes 
```
Directory of Y:\EFI\Microsoft\Boot\nl-NL

01/11/2024 05:00 PM <DIR> .

01/11/2024 05:00 PM <DIR> ..

08/14/2024 12:42 AM 82,304 bootmgfw.efi.mui

08/14/2024 12:42 AM 82,400 bootmgr.efi.mui

05/06/2022 11:19 PM 46,448 memtest.efi.mui
```
           3 File(s)        211,152 bytes 
```
Directory of Y:\EFI\Microsoft\Boot\pl-PL

01/11/2024 05:00 PM <DIR> .

01/11/2024 05:00 PM <DIR> ..

08/14/2024 12:42 AM 82,808 bootmgfw.efi.mui

08/14/2024 12:42 AM 82,936 bootmgr.efi.mui

05/06/2022 11:19 PM 46,944 memtest.efi.mui
```
           3 File(s)        212,688 bytes 
```
Directory of Y:\EFI\Microsoft\Boot\pt-BR

01/11/2024 05:00 PM <DIR> .

01/11/2024 05:00 PM <DIR> ..

08/14/2024 12:42 AM 81,376 bootmgfw.efi.mui

08/14/2024 12:42 AM 81,392 bootmgr.efi.mui

05/06/2022 11:19 PM 46,440 memtest.efi.mui
```
           3 File(s)        209,208 bytes 
```
Directory of Y:\EFI\Microsoft\Boot\pt-PT

01/11/2024 05:00 PM <DIR> .

01/11/2024 05:00 PM <DIR> ..

08/14/2024 12:42 AM 81,400 bootmgfw.efi.mui

08/14/2024 12:42 AM 81,288 bootmgr.efi.mui

05/06/2022 11:19 PM 46,952 memtest.efi.mui
```
           3 File(s)        209,640 bytes 
```
Directory of Y:\EFI\Microsoft\Boot\qps-ploc

01/11/2024 05:00 PM <DIR> .

01/11/2024 05:00 PM <DIR> ..

05/06/2022 11:19 PM 55,152 memtest.efi.mui
```
           1 File(s)         55,152 bytes 
```
Directory of Y:\EFI\Microsoft\Boot\ro-RO

01/11/2024 05:00 PM <DIR> .

01/11/2024 05:00 PM <DIR> ..

08/14/2024 12:42 AM 80,880 bootmgfw.efi.mui

08/14/2024 12:42 AM 80,888 bootmgr.efi.mui
```
           2 File(s)        161,768 bytes 
```
Directory of Y:\EFI\Microsoft\Boot\ru-RU

01/11/2024 05:00 PM <DIR> .

01/11/2024 05:00 PM <DIR> ..

08/14/2024 12:42 AM 81,904 bootmgfw.efi.mui

08/14/2024 12:42 AM 81,776 bootmgr.efi.mui

05/06/2022 11:19 PM 45,928 memtest.efi.mui
```
           3 File(s)        209,608 bytes 
```
Directory of Y:\EFI\Microsoft\Boot\sk-SK

01/11/2024 05:00 PM <DIR> .

01/11/2024 05:00 PM <DIR> ..

08/14/2024 12:42 AM 81,904 bootmgfw.efi.mui

08/14/2024 12:42 AM 81,904 bootmgr.efi.mui
```
           2 File(s)        163,808 bytes 
```
Directory of Y:\EFI\Microsoft\Boot\sl-SI

01/11/2024 05:00 PM <DIR> .

01/11/2024 05:00 PM <DIR> ..

08/14/2024 12:42 AM 80,904 bootmgfw.efi.mui

08/14/2024 12:42 AM 80,752 bootmgr.efi.mui
```
           2 File(s)        161,656 bytes 
```
Directory of Y:\EFI\Microsoft\Boot\sr-Latn-RS

01/11/2024 05:00 PM <DIR> .

01/11/2024 05:00 PM <DIR> ..

08/14/2024 12:42 AM 81,784 bootmgfw.efi.mui

08/14/2024 12:42 AM 81,784 bootmgr.efi.mui
```
           2 File(s)        163,568 bytes 
```
Directory of Y:\EFI\Microsoft\Boot\sv-SE

01/11/2024 05:00 PM <DIR> .

01/11/2024 05:00 PM <DIR> ..

08/14/2024 12:42 AM 80,864 bootmgfw.efi.mui

08/14/2024 12:42 AM 80,760 bootmgr.efi.mui

05/06/2022 11:19 PM 45,920 memtest.efi.mui
```
           3 File(s)        207,544 bytes 
```
Directory of Y:\EFI\Microsoft\Boot\tr-TR

01/11/2024 05:00 PM <DIR> .

01/11/2024 05:00 PM <DIR> ..

08/14/2024 12:42 AM 80,376 bootmgfw.efi.mui

08/14/2024 12:42 AM 80,264 bootmgr.efi.mui

05/06/2022 11:19 PM 46,424 memtest.efi.mui
```
           3 File(s)        207,064 bytes 
```
Directory of Y:\EFI\Microsoft\Boot\uk-UA

01/11/2024 05:00 PM <DIR> .

01/11/2024 05:00 PM <DIR> ..

08/14/2024 12:42 AM 81,776 bootmgfw.efi.mui

08/14/2024 12:42 AM 81,800 bootmgr.efi.mui
```
           2 File(s)        163,576 bytes 
```
Directory of Y:\EFI\Microsoft\Boot\zh-CN

01/11/2024 05:00 PM <DIR> .

01/11/2024 05:00 PM <DIR> ..

08/14/2024 12:42 AM 65,904 bootmgfw.efi.mui

08/14/2024 12:42 AM 65,904 bootmgr.efi.mui

05/06/2022 11:19 PM 43,352 memtest.efi.mui
```
           3 File(s)        175,160 bytes 
```
Directory of Y:\EFI\Microsoft\Boot\zh-TW

01/11/2024 05:00 PM <DIR> .

01/11/2024 05:00 PM <DIR> ..

08/14/2024 12:42 AM 66,040 bootmgfw.efi.mui

08/14/2024 12:42 AM 65,912 bootmgr.efi.mui

05/06/2022 11:19 PM 43,376 memtest.efi.mui
```
           3 File(s)        175,328 bytes 
```
Directory of Y:\EFI\Microsoft\Boot\Fonts

01/11/2024 05:00 PM <DIR> .

01/11/2024 05:00 PM <DIR> ..

05/06/2022 09:20 PM 3,696,672 chs_boot.ttf

05/06/2022 09:20 PM 3,879,376 cht_boot.ttf

05/06/2022 09:20 PM 1,986,824 jpn_boot.ttf

05/06/2022 09:20 PM 2,373,956 kor_boot.ttf

05/06/2022 09:20 PM 193,908 malgunn_boot.ttf

05/06/2022 09:20 PM 196,312 malgun_boot.ttf

05/06/2022 09:20 PM 164,204 meiryon_boot.ttf

05/06/2022 09:20 PM 165,840 meiryo_boot.ttf

05/06/2022 09:20 PM 181,412 msjhn_boot.ttf

05/06/2022 09:20 PM 183,392 msjh_boot.ttf

05/06/2022 09:20 PM 173,492 msyhn_boot.ttf

05/06/2022 09:20 PM 175,292 msyh_boot.ttf

05/06/2022 09:19 PM 45,812 segmono_boot.ttf

05/06/2022 09:19 PM 102,668 segoen_slboot.ttf

05/06/2022 09:19 PM 102,944 segoe_slboot.ttf

05/06/2022 09:19 PM 50,044 wgl4_boot.ttf
```
          16 File(s)     13,672,148 bytes 
```
Directory of Y:\EFI\Microsoft\Boot\Resources

01/11/2024 05:00 PM <DIR> .

01/11/2024 05:00 PM <DIR> ..

05/06/2022 09:19 PM 169,320 bootres.dll

01/11/2024 05:00 PM <DIR> en-US
```
           1 File(s)        169,320 bytes 
```
Directory of Y:\EFI\Microsoft\Boot\Resources\en-US

01/11/2024 05:00 PM <DIR> .

01/11/2024 05:00 PM <DIR> ..

05/06/2022 10:01 PM 13,680 bootres.dll.mui
```
           1 File(s)         13,680 bytes 
```
Directory of Y:\EFI\Microsoft\Recovery

01/11/2024 05:00 PM <DIR> .

01/11/2024 05:00 PM <DIR> ..

01/11/2024 05:02 PM 16,384 BCD

01/11/2024 05:00 PM 16,384 BCD.LOG

01/11/2024 05:00 PM 0 BCD.LOG1

01/11/2024 05:00 PM 0 BCD.LOG2
```
           4 File(s)         32,768 bytes 
```
Directory of Y:\EFI\Boot

01/11/2024 05:00 PM <DIR> .

01/11/2024 05:00 PM <DIR> ..

11/15/2024 06:48 AM 1,692,168 bootx64.efi
```
           1 File(s)      1,692,168 bytes 
```
Directory of Y:\EFI\Dell

02/09/2024 07:39 PM <DIR> .

02/09/2024 07:39 PM <DIR> ..

07/01/2024 08:28 AM <DIR> Bios

10/22/2024 10:41 AM <DIR> logs
```
           0 File(s)              0 bytes 
```
Directory of Y:\EFI\Dell\Bios

02/09/2024 07:39 PM <DIR> .

02/09/2024 07:39 PM <DIR> ..

07/01/2024 08:28 AM <DIR> Recovery
```
           0 File(s)              0 bytes 
```
Directory of Y:\EFI\Dell\Bios\Recovery

02/09/2024 07:39 PM <DIR> .

02/09/2024 07:39 PM <DIR> ..

02/09/2024 07:39 PM 33,554,432 BIOS_PRE.rcv

07/01/2024 08:28 AM 33,554,432 BIOS_CUR.RCV
```
           2 File(s)     67,108,864 bytes 
```
Directory of Y:\EFI\Dell\logs

05/12/2024 09:32 AM <DIR> .

05/12/2024 09:32 AM <DIR> ..

10/22/2024 10:41 AM 720 diags_previous.xml

10/22/2024 10:41 AM 720 diags_current.xml
```
           2 File(s)          1,440 bytes 
```
Directory of Y:\System Volume Information

01/11/2024 05:02 PM <DIR> .

01/11/2024 05:02 PM <DIR> ..
```
           0 File(s)              0 bytes 

 Total Files Listed: 

         150 File(s)     96,669,484 bytes 

         153 Dir(s)       3,871,744 bytes free
```
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Ramesh 181.2K Reputation points Volunteer Moderator

2024-12-06T03:30:14+00:00
Run:

****************************************************************
```
mountvol Y: /s

md C:\DellBIOS

Move Y:\EFI\Dell\Bios\Recovery\*   C:\DellBIOS\

cd /d Y:\EFI\Microsoft\Boot\Fonts
del *.ttf
dir Y:\
```
****************************************************************

That should help.
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