Cannot update to 24H2 because of partition error

Anonymous
2024-10-07T08:34:19+00:00

Hello, I really need help with performing the update to Windows 11 24H2 update.

I have tried to search for update in Windows Update multiple times, and yet it keepts telling me I'm on the latest update. There are nothing in the optional section either. This is despite the fact my build version is 21H2, which is very old now.

I have tried downloading the Windows Update Assistant, but that was to no avail because every time it keepts telling me "we couldn't update the system reserved partition". I have 95 free gbs on my OS:C and so I have no idea what is causing this. I tried deleting temporary files, using the CMD and create a Y drive then deleting fonts through it, labelling the product file to .old and even tried a set of command to restart registries. The Update Assistant or the ISO version, both returned with the same message.

I have grown quite desperate now since I realized Windows never even offered to update me to 22H2 and 23H2. All the tutorials on Youtube all pointed to the MS guide to deleting the fonts. I ran out of options, and I can't contact any agents because the system keep telling me my account was logged in too many times.

Hope someone can help me here, thank you.

Here is my spec:

Device name LEGION5-KB

Processor AMD Ryzen 7 6800H with Radeon Graphics 3.20 GHz

Installed RAM 32.0 GB (31.2 GB usable)

Device ID CE7ECE7D-319F-442B-B4F1-B2ABD3A4024F

Product ID 00330-81480-16870-AA476

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-11-23T15:10:31+00:00

    Hello Ramesh,

    Im having the same issue, if you could please have a look.

    Thanks in advance and waiting for your recommendations

    Volume in drive Y has no label.

    Volume Serial Number is 56EF-8E28

    Directory of Y:\

    23/11/2024 09:49 EFI

    21/09/2021 01:47 System Volume Information

               0 File(s)              0 bytes
    

    Directory of Y:\EFI

    21/09/2021 01:39 .

    21/09/2021 01:39 ..

    23/11/2024 09:49 Microsoft

    21/09/2021 01:46 Boot

    20/11/2024 10:46 Dell

               0 File(s)              0 bytes
    

    Directory of Y:\EFI\Microsoft

    21/09/2021 01:39 .

    21/09/2021 01:39 ..

    23/11/2024 09:49 Boot

    08/03/2022 17:25 Recovery

               0 File(s)              0 bytes
    

    Directory of Y:\EFI\Microsoft\Boot

    21/09/2021 01:39 .

    21/09/2021 01:39 ..

    23/11/2024 16:22 53,248 BCD

    21/09/2021 01:39 65,536 BCD.LOG

    19/09/2021 19:46 bg-BG

    23/11/2024 09:02 11,030 boot.stl

    23/11/2024 09:02 2,756,512 bootmgfw.efi

    23/11/2024 09:02 2,744,752 bootmgr.efi

    23/11/2024 09:12 65,536 BOOTSTAT.DAT

    19/09/2021 19:46 cs-CZ

    19/09/2021 19:46 da-DK

    19/09/2021 19:46 de-DE

    19/09/2021 19:46 el-GR

    19/09/2021 19:46 en-GB

    19/09/2021 19:46 en-US

    19/09/2021 19:46 es-ES

    19/09/2021 19:46 es-MX

    19/09/2021 19:46 et-EE

    19/09/2021 19:46 fi-FI

    19/09/2021 19:46 Fonts

    19/09/2021 19:46 fr-CA

    19/09/2021 19:46 fr-FR

    12/11/2024 21:58 100,000 FveTcg_0.log

    19/09/2021 19:03 100,000 FveTcg_1.log

    19/09/2021 19:03 100,000 FveTcg_2.log

    19/09/2021 19:46 hr-HR

    19/09/2021 19:46 hu-HU

    19/09/2021 19:46 it-IT

    19/09/2021 19:46 ja-JP

    23/11/2024 09:02 58,800 kdnet_uart16550.dll

    23/11/2024 09:02 87,360 kdstub.dll

    23/11/2024 09:02 71,088 kd_02_10df.dll

    23/11/2024 09:02 476,464 kd_02_10ec.dll

    23/11/2024 09:02 71,072 kd_02_1137.dll

    23/11/2024 09:02 283,968 kd_02_14e4.dll

    23/11/2024 09:02 91,552 kd_02_15b3.dll

    23/11/2024 09:02 83,376 kd_02_1969.dll

    23/11/2024 09:02 70,960 kd_02_19a2.dll

    23/11/2024 09:02 62,896 kd_02_1af4.dll

    23/11/2024 09:02 361,888 kd_02_8086.dll

    23/11/2024 09:02 58,800 kd_07_1415.dll

    23/11/2024 09:02 87,456 kd_0C_8086.dll

    19/09/2021 19:46 ko-KR

    19/09/2021 19:46 lt-LT

    19/09/2021 19:46 lv-LV

    23/11/2024 09:02 2,506,672 memtest.efi

    19/09/2021 19:46 nb-NO

    19/09/2021 19:46 nl-NL

    19/09/2021 19:46 pl-PL

    19/09/2021 19:46 pt-BR

    19/09/2021 19:46 pt-PT

    19/09/2021 19:46 qps-ploc

    19/09/2021 19:46 Resources

    19/09/2021 19:46 ro-RO

    19/09/2021 19:46 ru-RU

    19/09/2021 19:46 sk-SK

    19/09/2021 19:46 sl-SI

    19/09/2021 19:46 sr-Latn-RS

    19/09/2021 19:46 sv-SE

    19/09/2021 19:46 tr-TR

    19/09/2021 19:46 uk-UA

    23/11/2024 09:02 10,341 winsipolicy.p7b

    19/09/2021 19:46 zh-CN

    19/09/2021 19:46 zh-TW

    08/03/2022 17:25 8,192 BCD.LOG1

    08/03/2022 17:25 0 BCD.LOG2

    01/06/2022 16:31 CIPolicies

    23/11/2024 09:02 160,560 SecureBootRecovery.efi

    23/11/2024 09:02 99,760 kd_02_1414.dll

    23/11/2024 09:02 58,784 kd_02_15ad.dll

    23/11/2024 09:12 qps-plocm

              29 File(s)     10,706,603 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\bg-BG

    08/03/2022 17:25 .

    08/03/2022 17:25 ..

    23/11/2024 09:02 94,520 bootmgfw.efi.mui

    23/11/2024 09:02 94,528 bootmgr.efi.mui

               2 File(s)        189,048 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\cs-CZ

    08/03/2022 17:25 .

    08/03/2022 17:25 ..

    23/11/2024 09:02 93,488 bootmgfw.efi.mui

    23/11/2024 09:02 93,488 bootmgr.efi.mui

    23/11/2024 09:02 46,496 memtest.efi.mui

               3 File(s)        233,472 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\da-DK

    08/03/2022 17:25 .

    08/03/2022 17:25 ..

    23/11/2024 09:02 92,464 bootmgfw.efi.mui

    23/11/2024 09:02 92,480 bootmgr.efi.mui

    23/11/2024 09:02 46,496 memtest.efi.mui

               3 File(s)        231,440 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\de-DE

    08/03/2022 17:25 .

    08/03/2022 17:25 ..

    23/11/2024 09:02 97,096 bootmgfw.efi.mui

    23/11/2024 09:02 97,088 bootmgr.efi.mui

    23/11/2024 09:02 47,008 memtest.efi.mui

               3 File(s)        241,192 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\el-GR

    08/03/2022 17:25 .

    08/03/2022 17:25 ..

    23/11/2024 09:02 97,712 bootmgfw.efi.mui

    23/11/2024 09:02 97,584 bootmgr.efi.mui

    23/11/2024 09:02 47,520 memtest.efi.mui

               3 File(s)        242,816 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\en-GB

    08/03/2022 17:25 .

    08/03/2022 17:25 ..

    23/11/2024 09:02 89,920 bootmgfw.efi.mui

    23/11/2024 09:02 89,920 bootmgr.efi.mui

               2 File(s)        179,840 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\en-US

    08/03/2022 17:25 .

    08/03/2022 17:25 ..

    23/11/2024 09:02 90,032 bootmgfw.efi.mui

    23/11/2024 09:02 89,920 bootmgr.efi.mui

    23/11/2024 09:02 45,984 memtest.efi.mui

               3 File(s)        225,936 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\es-ES

    08/03/2022 17:25 .

    08/03/2022 17:25 ..

    23/11/2024 09:02 94,512 bootmgfw.efi.mui

    23/11/2024 09:02 94,520 bootmgr.efi.mui

    23/11/2024 09:02 47,024 memtest.efi.mui

               3 File(s)        236,056 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\es-MX

    08/03/2022 17:25 .

    08/03/2022 17:25 ..

    23/11/2024 09:02 94,536 bootmgfw.efi.mui

    23/11/2024 09:02 94,520 bootmgr.efi.mui

               2 File(s)        189,056 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\et-EE

    08/03/2022 17:25 .

    08/03/2022 17:25 ..

    23/11/2024 09:02 91,056 bootmgfw.efi.mui

    23/11/2024 09:02 90,928 bootmgr.efi.mui

               2 File(s)        181,984 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\fi-FI

    08/03/2022 17:25 .

    08/03/2022 17:25 ..

    23/11/2024 09:02 93,616 bootmgfw.efi.mui

    23/11/2024 09:02 93,488 bootmgr.efi.mui

    23/11/2024 09:02 46,512 memtest.efi.mui

               3 File(s)        233,616 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\Fonts

    08/03/2022 17:25 .

    08/03/2022 17:25 ..

               0 File(s)              0 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\fr-CA

    08/03/2022 17:25 .

    08/03/2022 17:25 ..

    23/11/2024 09:02 96,560 bootmgfw.efi.mui

    23/11/2024 09:02 96,576 bootmgr.efi.mui

               2 File(s)        193,136 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\fr-FR

    08/03/2022 17:25 .

    08/03/2022 17:25 ..

    23/11/2024 09:02 96,672 bootmgfw.efi.mui

    23/11/2024 09:02 96,568 bootmgr.efi.mui

    23/11/2024 09:02 47,024 memtest.efi.mui

               3 File(s)        240,264 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\hr-HR

    08/03/2022 17:25 .

    08/03/2022 17:25 ..

    23/11/2024 09:02 93,616 bootmgfw.efi.mui

    23/11/2024 09:02 93,512 bootmgr.efi.mui

               2 File(s)        187,128 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\hu-HU

    08/03/2022 17:25 .

    08/03/2022 17:25 ..

    23/11/2024 09:02 96,688 bootmgfw.efi.mui

    23/11/2024 09:02 96,560 bootmgr.efi.mui

    23/11/2024 09:02 47,008 memtest.efi.mui

               3 File(s)        240,256 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\it-IT

    08/03/2022 17:25 .

    08/03/2022 17:25 ..

    23/11/2024 09:02 94,128 bootmgfw.efi.mui

    23/11/2024 09:02 94,016 bootmgr.efi.mui

    23/11/2024 09:02 46,384 memtest.efi.mui

               3 File(s)        234,528 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\ja-JP

    08/03/2022 17:25 .

    08/03/2022 17:25 ..

    23/11/2024 09:02 81,328 bootmgfw.efi.mui

    23/11/2024 09:02 81,200 bootmgr.efi.mui

    23/11/2024 09:02 43,824 memtest.efi.mui

               3 File(s)        206,352 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\ko-KR

    08/03/2022 17:25 .

    08/03/2022 17:25 ..

    23/11/2024 09:02 80,800 bootmgfw.efi.mui

    23/11/2024 09:02 80,704 bootmgr.efi.mui

    23/11/2024 09:02 43,952 memtest.efi.mui

               3 File(s)        205,456 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\lt-LT

    08/03/2022 17:25 .

    08/03/2022 17:25 ..

    23/11/2024 09:02 92,592 bootmgfw.efi.mui

    23/11/2024 09:02 92,464 bootmgr.efi.mui

               2 File(s)        185,056 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\lv-LV

    08/03/2022 17:25 .

    08/03/2022 17:25 ..

    23/11/2024 09:02 92,080 bootmgfw.efi.mui

    23/11/2024 09:02 91,952 bootmgr.efi.mui

               2 File(s)        184,032 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\nb-NO

    08/03/2022 17:25 .

    08/03/2022 17:25 ..

    23/11/2024 09:02 91,952 bootmgfw.efi.mui

    23/11/2024 09:02 91,952 bootmgr.efi.mui

    23/11/2024 09:02 46,512 memtest.efi.mui

               3 File(s)        230,416 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\nl-NL

    08/03/2022 17:25 .

    08/03/2022 17:25 ..

    23/11/2024 09:02 94,640 bootmgfw.efi.mui

    23/11/2024 09:02 94,528 bootmgr.efi.mui

    23/11/2024 09:02 46,496 memtest.efi.mui

               3 File(s)        235,664 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\pl-PL

    08/03/2022 17:25 .

    08/03/2022 17:25 ..

    23/11/2024 09:02 95,552 bootmgfw.efi.mui

    23/11/2024 09:02 95,536 bootmgr.efi.mui

    23/11/2024 09:02 47,008 memtest.efi.mui

               3 File(s)        238,096 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\pt-BR

    08/03/2022 17:25 .

    08/03/2022 17:25 ..

    23/11/2024 09:02 93,616 bootmgfw.efi.mui

    23/11/2024 09:02 93,488 bootmgr.efi.mui

    23/11/2024 09:02 46,400 memtest.efi.mui

               3 File(s)        233,504 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\pt-PT

    08/03/2022 17:25 .

    08/03/2022 17:25 ..

    23/11/2024 09:02 93,616 bootmgfw.efi.mui

    23/11/2024 09:02 93,488 bootmgr.efi.mui

    23/11/2024 09:02 46,912 memtest.efi.mui

               3 File(s)        234,016 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\qps-ploc

    08/03/2022 17:25 .

    08/03/2022 17:25 ..

    23/11/2024 09:02 55,104 memtest.efi.mui

               1 File(s)         55,104 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\Resources

    08/03/2022 17:25 .

    08/03/2022 17:25 ..

    06/05/2022 21:19 169,320 bootres.dll

    19/09/2021 19:46 en-US

               1 File(s)        169,320 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\Resources\en-US

    08/03/2022 17:25 .

    08/03/2022 17:25 ..

    06/05/2022 23:30 13,680 bootres.dll.mui

               1 File(s)         13,680 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\ro-RO

    08/03/2022 17:25 .

    08/03/2022 17:25 ..

    23/11/2024 09:02 93,088 bootmgfw.efi.mui

    23/11/2024 09:02 92,992 bootmgr.efi.mui

               2 File(s)        186,080 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\ru-RU

    08/03/2022 17:25 .

    08/03/2022 17:25 ..

    23/11/2024 09:02 94,016 bootmgfw.efi.mui

    23/11/2024 09:02 94,000 bootmgr.efi.mui

    23/11/2024 09:02 45,872 memtest.efi.mui

               3 File(s)        233,888 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\sk-SK

    08/03/2022 17:25 .

    08/03/2022 17:25 ..

    23/11/2024 09:02 94,128 bootmgfw.efi.mui

    23/11/2024 09:02 94,016 bootmgr.efi.mui

               2 File(s)        188,144 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\sl-SI

    08/03/2022 17:25 .

    08/03/2022 17:25 ..

    23/11/2024 09:02 92,976 bootmgfw.efi.mui

    23/11/2024 09:02 92,992 bootmgr.efi.mui

               2 File(s)        185,968 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\sr-Latn-RS

    08/03/2022 17:25 .

    08/03/2022 17:25 ..

    23/11/2024 09:02 94,016 bootmgfw.efi.mui

    23/11/2024 09:02 94,000 bootmgr.efi.mui

               2 File(s)        188,016 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\sv-SE

    08/03/2022 17:25 .

    08/03/2022 17:25 ..

    23/11/2024 09:02 93,104 bootmgfw.efi.mui

    23/11/2024 09:02 92,992 bootmgr.efi.mui

    23/11/2024 09:02 45,888 memtest.efi.mui

               3 File(s)        231,984 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\tr-TR

    08/03/2022 17:25 .

    08/03/2022 17:25 ..

    23/11/2024 09:02 92,592 bootmgfw.efi.mui

    23/11/2024 09:02 92,480 bootmgr.efi.mui

    23/11/2024 09:02 46,496 memtest.efi.mui

               3 File(s)        231,568 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\uk-UA

    08/03/2022 17:25 .

    08/03/2022 17:25 ..

    23/11/2024 09:02 93,496 bootmgfw.efi.mui

    23/11/2024 09:02 93,504 bootmgr.efi.mui

               2 File(s)        187,000 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\zh-CN

    08/03/2022 17:25 .

    08/03/2022 17:25 ..

    23/11/2024 09:02 76,192 bootmgfw.efi.mui

    23/11/2024 09:02 76,080 bootmgr.efi.mui

    23/11/2024 09:02 43,424 memtest.efi.mui

               3 File(s)        195,696 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\zh-TW

    08/03/2022 17:25 .

    08/03/2022 17:25 ..

    23/11/2024 09:02 76,592 bootmgfw.efi.mui

    23/11/2024 09:02 76,592 bootmgr.efi.mui

    23/11/2024 09:02 43,424 memtest.efi.mui

               3 File(s)        196,608 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\CIPolicies

    01/06/2022 16:31 .

    01/06/2022 16:31 ..

    01/06/2022 16:31 Active

               0 File(s)              0 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\CIPolicies\Active

    01/06/2022 16:31 .

    01/06/2022 16:31 ..

    23/11/2024 09:02 31,409 {82443e1e-8a39-4b4a-96a8-f40ddc00b9f3}.cip

    23/11/2024 09:02 10,972 {CDD5CB55-DB68-4D71-AA38-3DF2B6473A52}.cip

    23/11/2024 09:02 10,564 {5DAC656C-21AD-4A02-AB49-649917162E70}.cip

               3 File(s)         52,945 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\qps-plocm

    23/11/2024 09:12 .

    23/11/2024 09:12 ..

    23/11/2024 09:02 54,704 memtest.efi.mui

               1 File(s)         54,704 bytes
    

    Directory of Y:\EFI\Microsoft\Recovery

    08/03/2022 17:25 .

    08/03/2022 17:25 ..

    23/11/2024 15:17 36,864 BCD

    19/09/2021 19:46 32,768 BCD.LOG

    19/09/2021 19:46 0 BCD.LOG1

    19/09/2021 19:46 0 BCD.LOG2

               4 File(s)         69,632 bytes
    

    Directory of Y:\EFI\Boot

    21/09/2021 01:46 .

    21/09/2021 01:46 ..

    23/11/2024 09:02 2,756,512 bootx64.efi

               1 File(s)      2,756,512 bytes
    

    Directory of Y:\EFI\Dell

    21/09/2021 21:23 .

    21/09/2021 21:23 ..

    20/11/2024 10:46 Bios

    26/09/2024 12:15 logs

    17/06/2024 10:58 SOS

               0 File(s)              0 bytes
    

    Directory of Y:\EFI\Dell\Bios

    21/09/2021 21:23 .

    21/09/2021 21:23 ..

    20/11/2024 10:46 Recovery

               0 File(s)              0 bytes
    

    Directory of Y:\EFI\Dell\Bios\Recovery

    21/09/2021 21:23 .

    21/09/2021 21:23 ..

    01/02/2023 06:12 18,817,192 BIOS_PRE.rcv

    15/03/2023 23:13 18,825,162 BIOS_CUR.RCV

    20/11/2024 10:46 0 tmp.rcv

               3 File(s)     37,642,354 bytes
    

    Directory of Y:\EFI\Dell\logs

    03/10/2021 05:15 .

    03/10/2021 05:15 ..

    26/09/2024 12:15 704 diags_previous.xml

    26/09/2024 12:15 735 diags_current.xml

               2 File(s)          1,439 bytes
    

    Directory of Y:\EFI\Dell\SOS

    17/06/2024 10:58 .

    17/06/2024 10:58 ..

    17/06/2024 10:58 11,030 boot.stl

    17/06/2024 10:58 1,690,488 bootmgfw.efi

    17/06/2024 10:58 1,673,192 bootmgr.efi

    17/06/2024 10:58 65,536 BOOTSTAT.DAT

    17/06/2024 10:58 100,000 FveTcg_0.log

    17/06/2024 10:58 100,000 FveTcg_1.log

    17/06/2024 10:58 100,000 FveTcg_2.log

    17/06/2024 10:58 54,640 kdnet_uart16550.dll

    17/06/2024 10:58 87,408 kdstub.dll

    17/06/2024 10:58 71,040 kd_02_10df.dll

    17/06/2024 10:58 443,776 kd_02_10ec.dll

    17/06/2024 10:58 71,024 kd_02_1137.dll

    17/06/2024 10:58 279,920 kd_02_14e4.dll

    17/06/2024 10:58 91,520 kd_02_15b3.dll

    17/06/2024 10:58 83,312 kd_02_1969.dll

    17/06/2024 10:58 71,040 kd_02_19a2.dll

    17/06/2024 10:58 62,848 kd_02_1af4.dll

    17/06/2024 10:58 333,184 kd_02_8086.dll

    17/06/2024 10:58 54,752 kd_07_1415.dll

    17/06/2024 10:58 87,520 kd_0C_8086.dll

    17/06/2024 10:58 1,470,344 memtest.efi

    17/06/2024 10:58 10,341 winsipolicy.p7b

    17/06/2024 10:58 160,560 SecureBootRecovery.efi

    17/06/2024 10:58 bg-BG

    17/06/2024 10:58 cs-CZ

    17/06/2024 10:58 da-DK

    17/06/2024 10:58 de-DE

    17/06/2024 10:58 el-GR

    17/06/2024 10:58 en-GB

    17/06/2024 10:58 en-US

    17/06/2024 10:58 es-ES

    17/06/2024 10:58 es-MX

    17/06/2024 10:58 et-EE

    17/06/2024 10:58 fi-FI

    17/06/2024 10:58 Fonts

    17/06/2024 10:58 fr-CA

    17/06/2024 10:58 fr-FR

    17/06/2024 10:58 hr-HR

    17/06/2024 10:58 hu-HU

    17/06/2024 10:58 it-IT

    17/06/2024 10:58 ja-JP

    17/06/2024 10:58 ko-KR

    17/06/2024 10:58 lt-LT

    17/06/2024 10:58 lv-LV

    17/06/2024 10:58 nb-NO

    17/06/2024 10:58 nl-NL

    17/06/2024 10:58 pl-PL

    17/06/2024 10:58 pt-BR

    17/06/2024 10:58 pt-PT

    17/06/2024 10:58 qps-ploc

    17/06/2024 10:58 Resources

    17/06/2024 10:58 ro-RO

    17/06/2024 10:58 ru-RU

    17/06/2024 10:58 sk-SK

    17/06/2024 10:58 sl-SI

    17/06/2024 10:58 sr-Latn-RS

    17/06/2024 10:58 sv-SE

    17/06/2024 10:58 tr-TR

    17/06/2024 10:58 uk-UA

    17/06/2024 10:58 zh-CN

    17/06/2024 10:58 zh-TW

    17/06/2024 10:58 CIPolicies

    17/06/2024 10:58 49,152 BCD

    17/06/2024 10:58 40,960 BCD.LOG

    17/06/2024 10:58 0 BCD.LOG1

    17/06/2024 10:58 0 BCD.LOG2

    17/06/2024 11:00 1,159,008 bootx64.efi

              28 File(s)      8,422,595 bytes
    

    Directory of Y:\EFI\Dell\SOS\bg-BG

    17/06/2024 10:58 .

    17/06/2024 10:58 ..

    17/06/2024 10:58 82,304 bootmgfw.efi.mui

    17/06/2024 10:58 82,288 bootmgr.efi.mui

               2 File(s)        164,592 bytes
    

    Directory of Y:\EFI\Dell\SOS\cs-CZ

    17/06/2024 10:58 .

    17/06/2024 10:58 ..

    17/06/2024 10:58 81,376 bootmgfw.efi.mui

    17/06/2024 10:58 81,280 bootmgr.efi.mui

    17/06/2024 10:58 46,440 memtest.efi.mui

               3 File(s)        209,096 bytes
    

    Directory of Y:\EFI\Dell\SOS\da-DK

    17/06/2024 10:58 .

    17/06/2024 10:58 ..

    17/06/2024 10:58 80,240 bootmgfw.efi.mui

    17/06/2024 10:58 80,352 bootmgr.efi.mui

    17/06/2024 10:58 46,440 memtest.efi.mui

               3 File(s)        207,032 bytes
    

    Directory of Y:\EFI\Dell\SOS\de-DE

    17/06/2024 10:58 .

    17/06/2024 10:58 ..

    17/06/2024 10:58 84,464 bootmgfw.efi.mui

    17/06/2024 10:58 84,456 bootmgr.efi.mui

    17/06/2024 10:58 46,952 memtest.efi.mui

               3 File(s)        215,872 bytes
    

    Directory of Y:\EFI\Dell\SOS\el-GR

    17/06/2024 10:58 .

    17/06/2024 10:58 ..

    17/06/2024 10:58 85,488 bootmgfw.efi.mui

    17/06/2024 10:58 85,488 bootmgr.efi.mui

    17/06/2024 10:58 47,464 memtest.efi.mui

               3 File(s)        218,440 bytes
    

    Directory of Y:\EFI\Dell\SOS\en-GB

    17/06/2024 10:58 .

    17/06/2024 10:58 ..

    17/06/2024 10:58 78,320 bootmgfw.efi.mui

    17/06/2024 10:58 78,192 bootmgr.efi.mui

               2 File(s)        156,512 bytes
    

    Directory of Y:\EFI\Dell\SOS\en-US

    17/06/2024 10:58 .

    17/06/2024 10:58 ..

    17/06/2024 10:58 78,304 bootmgfw.efi.mui

    17/06/2024 10:58 78,192 bootmgr.efi.mui

    17/06/2024 10:58 45,928 memtest.efi.mui

               3 File(s)        202,424 bytes
    

    Directory of Y:\EFI\Dell\SOS\es-ES

    17/06/2024 10:58 .

    17/06/2024 10:58 ..

    17/06/2024 10:58 82,288 bootmgfw.efi.mui

    17/06/2024 10:58 82,400 bootmgr.efi.mui

    17/06/2024 10:58 46,960 memtest.efi.mui

               3 File(s)        211,648 bytes
    

    Directory of Y:\EFI\Dell\SOS\es-MX

    17/06/2024 10:58 .

    17/06/2024 10:58 ..

    17/06/2024 10:58 82,400 bootmgfw.efi.mui

    17/06/2024 10:58 82,416 bootmgr.efi.mui

               2 File(s)        164,816 bytes
    

    Directory of Y:\EFI\Dell\SOS\et-EE

    17/06/2024 10:58 .

    17/06/2024 10:58 ..

    17/06/2024 10:58 79,328 bootmgfw.efi.mui

    17/06/2024 10:58 79,328 bootmgr.efi.mui

               2 File(s)        158,656 bytes
    

    Directory of Y:\EFI\Dell\SOS\fi-FI

    17/06/2024 10:58 .

    17/06/2024 10:58 ..

    17/06/2024 10:58 81,392 bootmgfw.efi.mui

    17/06/2024 10:58 81,376 bootmgr.efi.mui

    17/06/2024 10:58 46,448 memtest.efi.mui

               3 File(s)        209,216 bytes
    

    Directory of Y:\EFI\Dell\SOS\Fonts

    17/06/2024 10:58 .

    17/06/2024 10:58 ..

    17/06/2024 10:58 165,840 meiryo_boot.ttf

    17/06/2024 10:58 181,412 msjhn_boot.ttf

    17/06/2024 10:58 183,392 msjh_boot.ttf

    17/06/2024 10:58 173,492 msyhn_boot.ttf

    17/06/2024 10:58 175,292 msyh_boot.ttf

    17/06/2024 10:58 45,812 segmono_boot.ttf

    17/06/2024 10:58 102,668 segoen_slboot.ttf

    17/06/2024 10:58 102,944 segoe_slboot.ttf

    17/06/2024 10:58 50,044 wgl4_boot.ttf

    17/06/2024 10:58 3,696,672 chs_boot.ttf

    17/06/2024 10:58 3,879,376 cht_boot.ttf

    17/06/2024 10:58 1,986,824 jpn_boot.ttf

    17/06/2024 10:58 2,373,956 kor_boot.ttf

    17/06/2024 10:58 193,908 malgunn_boot.ttf

    17/06/2024 10:58 196,312 malgun_boot.ttf

    17/06/2024 10:58 164,204 meiryon_boot.ttf

              16 File(s)     13,672,148 bytes
    

    Directory of Y:\EFI\Dell\SOS\fr-CA

    17/06/2024 10:58 .

    17/06/2024 10:58 ..

    17/06/2024 10:58 83,840 bootmgfw.efi.mui

    17/06/2024 10:58 83,824 bootmgr.efi.mui

               2 File(s)        167,664 bytes
    

    Directory of Y:\EFI\Dell\SOS\fr-FR

    17/06/2024 10:58 .

    17/06/2024 10:58 ..

    17/06/2024 10:58 84,448 bootmgfw.efi.mui

    17/06/2024 10:58 84,448 bootmgr.efi.mui

    17/06/2024 10:58 46,960 memtest.efi.mui

               3 File(s)        215,856 bytes
    

    Directory of Y:\EFI\Dell\SOS\hr-HR

    17/06/2024 10:58 .

    17/06/2024 10:58 ..

    17/06/2024 10:58 81,280 bootmgfw.efi.mui

    17/06/2024 10:58 81,376 bootmgr.efi.mui

               2 File(s)        162,656 bytes
    

    Directory of Y:\EFI\Dell\SOS\hu-HU

    17/06/2024 10:58 .

    17/06/2024 10:58 ..

    17/06/2024 10:58 84,448 bootmgfw.efi.mui

    17/06/2024 10:58 84,464 bootmgr.efi.mui

    17/06/2024 10:58 46,960 memtest.efi.mui

               3 File(s)        215,872 bytes
    

    Directory of Y:\EFI\Dell\SOS\it-IT

    17/06/2024 10:58 .

    17/06/2024 10:58 ..

    17/06/2024 10:58 81,792 bootmgfw.efi.mui

    17/06/2024 10:58 81,792 bootmgr.efi.mui

    17/06/2024 10:58 46,432 memtest.efi.mui

               3 File(s)        210,016 bytes
    

    Directory of Y:\EFI\Dell\SOS\ja-JP

    17/06/2024 10:58 .

    17/06/2024 10:58 ..

    17/06/2024 10:58 70,624 bootmgfw.efi.mui

    17/06/2024 10:58 70,528 bootmgr.efi.mui

    17/06/2024 10:58 43,880 memtest.efi.mui

               3 File(s)        185,032 bytes
    

    Directory of Y:\EFI\Dell\SOS\ko-KR

    17/06/2024 10:58 .

    17/06/2024 10:58 ..

    17/06/2024 10:58 70,016 bootmgfw.efi.mui

    17/06/2024 10:58 70,128 bootmgr.efi.mui

    17/06/2024 10:58 43,880 memtest.efi.mui

               3 File(s)        184,024 bytes
    

    Directory of Y:\EFI\Dell\SOS\lt-LT

    17/06/2024 10:58 .

    17/06/2024 10:58 ..

    17/06/2024 10:58 80,240 bootmgfw.efi.mui

    17/06/2024 10:58 80,352 bootmgr.efi.mui

               2 File(s)        160,592 bytes
    

    Directory of Y:\EFI\Dell\SOS\lv-LV

    17/06/2024 10:58 .

    17/06/2024 10:58 ..

    17/06/2024 10:58 80,368 bootmgfw.efi.mui

    17/06/2024 10:58 80,240 bootmgr.efi.mui

               2 File(s)        160,608 bytes
    

    Directory of Y:\EFI\Dell\SOS\nb-NO

    17/06/2024 10:58 .

    17/06/2024 10:58 ..

    17/06/2024 10:58 79,744 bootmgfw.efi.mui

    17/06/2024 10:58 79,856 bootmgr.efi.mui

    17/06/2024 10:58 46,440 memtest.efi.mui

               3 File(s)        206,040 bytes
    

    Directory of Y:\EFI\Dell\SOS\nl-NL

    17/06/2024 10:58 .

    17/06/2024 10:58 ..

    17/06/2024 10:58 82,288 bootmgfw.efi.mui

    17/06/2024 10:58 82,416 bootmgr.efi.mui

    17/06/2024 10:58 46,448 memtest.efi.mui

               3 File(s)        211,152 bytes
    

    Directory of Y:\EFI\Dell\SOS\pl-PL

    17/06/2024 10:58 .

    17/06/2024 10:58 ..

    17/06/2024 10:58 82,912 bootmgfw.efi.mui

    17/06/2024 10:58 82,928 bootmgr.efi.mui

    17/06/2024 10:58 46,944 memtest.efi.mui

               3 File(s)        212,784 bytes
    

    Directory of Y:\EFI\Dell\SOS\pt-BR

    17/06/2024 10:58 .

    17/06/2024 10:58 ..

    17/06/2024 10:58 81,376 bootmgfw.efi.mui

    17/06/2024 10:58 81,280 bootmgr.efi.mui

    17/06/2024 10:58 46,440 memtest.efi.mui

               3 File(s)        209,096 bytes
    

    Directory of Y:\EFI\Dell\SOS\pt-PT

    17/06/2024 10:58 .

    17/06/2024 10:58 ..

    17/06/2024 10:58 81,392 bootmgfw.efi.mui

    17/06/2024 10:58 81,264 bootmgr.efi.mui

    17/06/2024 10:58 46,952 memtest.efi.mui

               3 File(s)        209,608 bytes
    

    Directory of Y:\EFI\Dell\SOS\qps-ploc

    17/06/2024 10:58 .

    17/06/2024 10:58 ..

    17/06/2024 10:58 55,152 memtest.efi.mui

               1 File(s)         55,152 bytes
    

    Directory of Y:\EFI\Dell\SOS\Resources

    17/06/2024 10:58 .

    17/06/2024 10:58 ..

    17/06/2024 10:58 169,320 bootres.dll

    17/06/2024 10:58 en-US

               1 File(s)        169,320 bytes
    

    Directory of Y:\EFI\Dell\SOS\Resources\en-US

    17/06/2024 10:58 .

    17/06/2024 10:58 ..

    17/06/2024 10:58 13,680 bootres.dll.mui

               1 File(s)         13,680 bytes
    

    Directory of Y:\EFI\Dell\SOS\ro-RO

    17/06/2024 10:58 .

    17/06/2024 10:58 ..

    17/06/2024 10:58 80,864 bootmgfw.efi.mui

    17/06/2024 10:58 80,864 bootmgr.efi.mui

               2 File(s)        161,728 bytes
    

    Directory of Y:\EFI\Dell\SOS\ru-RU

    17/06/2024 10:58 .

    17/06/2024 10:58 ..

    17/06/2024 10:58 81,792 bootmgfw.efi.mui

    17/06/2024 10:58 81,904 bootmgr.efi.mui

    17/06/2024 10:58 45,928 memtest.efi.mui

               3 File(s)        209,624 bytes
    

    Directory of Y:\EFI\Dell\SOS\sk-SK

    17/06/2024 10:58 .

    17/06/2024 10:58 ..

    17/06/2024 10:58 81,904 bootmgfw.efi.mui

    17/06/2024 10:58 81,792 bootmgr.efi.mui

               2 File(s)        163,696 bytes
    

    Directory of Y:\EFI\Dell\SOS\sl-SI

    17/06/2024 10:58 .

    17/06/2024 10:58 ..

    17/06/2024 10:58 80,880 bootmgfw.efi.mui

    17/06/2024 10:58 80,864 bootmgr.efi.mui

               2 File(s)        161,744 bytes
    

    Directory of Y:\EFI\Dell\SOS\sr-Latn-RS

    17/06/2024 10:58 .

    17/06/2024 10:58 ..

    17/06/2024 10:58 81,792 bootmgfw.efi.mui

    17/06/2024 10:58 81,792 bootmgr.efi.mui

               2 File(s)        163,584 bytes
    

    Directory of Y:\EFI\Dell\SOS\sv-SE

    17/06/2024 10:58 .

    17/06/2024 10:58 ..

    17/06/

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  2. Anonymous
    2024-11-23T15:13:51+00:00

    Just to let you, I have made several attempts to extend the system reserve volume but have had no luck, even with third party applications.

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  3. Anonymous
    2024-11-26T00:09:49+00:00

    Bill Waters,

    Thanks for the tip. I tried it and it worked for me.

    I got a 3rd party disk partition app, & doubled the space on the EFI partition.

    I then ran Windows Update and it ran to completion.

    As it happened I updated Windows 11, 64-bit, ver. 23H2, to ver. 24H2.

    Paul

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  4. Ramesh 181.1K Reputation points Volunteer Moderator
    2024-11-27T12:10:12+00:00

    Hi Dr Adam 1,

    Please run:

    • mountvol Y: /s
    • md C:\DellBIOS
    • cd /d Y:\EFI\Dell\Bios\Recovery
    • move BIOS_PRE.rcv C:\DellBIOS\

    Post the output.

    See if you can upgrade to 24H2 now.

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  5. Anonymous
    2024-11-30T13:56:14+00:00

    Hello, Ramesh! Please, can you help me with solving this problem on Lenovo, I have this dir.txt file

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