Cannot update to 24H2 because of partition error

Anonymous
2024-10-07T08:34:19+00:00

Hello, I really need help with performing the update to Windows 11 24H2 update.

I have tried to search for update in Windows Update multiple times, and yet it keepts telling me I'm on the latest update. There are nothing in the optional section either. This is despite the fact my build version is 21H2, which is very old now.

I have tried downloading the Windows Update Assistant, but that was to no avail because every time it keepts telling me "we couldn't update the system reserved partition". I have 95 free gbs on my OS:C and so I have no idea what is causing this. I tried deleting temporary files, using the CMD and create a Y drive then deleting fonts through it, labelling the product file to .old and even tried a set of command to restart registries. The Update Assistant or the ISO version, both returned with the same message.

I have grown quite desperate now since I realized Windows never even offered to update me to 22H2 and 23H2. All the tutorials on Youtube all pointed to the MS guide to deleting the fonts. I ran out of options, and I can't contact any agents because the system keep telling me my account was logged in too many times.

Hope someone can help me here, thank you.

Here is my spec:

Device name LEGION5-KB

Processor AMD Ryzen 7 6800H with Radeon Graphics 3.20 GHz

Installed RAM 32.0 GB (31.2 GB usable)

Device ID CE7ECE7D-319F-442B-B4F1-B2ABD3A4024F

Product ID 00330-81480-16870-AA476

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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244 answers

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  1. Anonymous
    2024-12-07T12:09:17+00:00

    GREAT!

    Deleting the fonts didn't solve the problem, just got a different error message.
    But moving the Dell Recovery files solved the problem.

    Was this answer helpful?

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  2. Ramesh 181.2K Reputation points Volunteer Moderator
    2024-12-07T02:28:52+00:00

    Doug,

    Please run:

    mountvol y: /s

    cd /d Y:\EFI\Microsoft\Boot\Fonts

    del *.ttf

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-12-06T20:36:38+00:00

    Hi Ramesh,

    I have a user with the same issue. Here is the dir.txt output:

    Volume in drive Y has no label.

    Volume Serial Number is 92FE-B340

    Directory of Y:\

    10/15/2024 07:04 AM EFI

    08/27/2023 10:05 PM System Volume Information

               0 File(s)              0 bytes
    

    Directory of Y:\EFI

    08/27/2023 10:00 PM .

    08/27/2023 10:00 PM ..

    08/27/2023 10:00 PM Microsoft

    08/27/2023 10:04 PM Boot

    10/15/2024 07:04 AM HP

               0 File(s)              0 bytes
    

    Directory of Y:\EFI\Microsoft

    08/27/2023 10:00 PM .

    08/27/2023 10:00 PM ..

    08/27/2023 10:00 PM Boot

    08/27/2023 10:04 PM Recovery

               0 File(s)              0 bytes
    

    Directory of Y:\EFI\Microsoft\Boot

    08/27/2023 10:00 PM .

    08/27/2023 10:00 PM ..

    12/06/2024 10:54 AM 40,960 BCD

    08/27/2023 10:00 PM 65,536 BCD.LOG

    08/27/2023 10:04 PM 8,192 BCD.LOG1

    08/27/2023 10:04 PM 0 BCD.LOG2

    08/27/2023 10:04 PM bg-BG

    11/16/2023 07:42 PM 71,040 kd_02_10df.dll

    08/27/2023 10:04 PM CIPolicies

    08/27/2023 10:04 PM cs-CZ

    08/27/2023 10:04 PM da-DK

    08/27/2023 10:04 PM de-DE

    08/27/2023 10:04 PM el-GR

    08/27/2023 10:04 PM en-GB

    08/27/2023 10:04 PM en-US

    08/27/2023 10:04 PM es-ES

    08/27/2023 10:04 PM es-MX

    08/27/2023 10:04 PM et-EE

    08/27/2023 10:04 PM fi-FI

    08/27/2023 10:04 PM fr-CA

    08/27/2023 10:04 PM fr-FR

    08/27/2023 10:04 PM hr-HR

    08/27/2023 10:04 PM hu-HU

    08/27/2023 10:04 PM it-IT

    08/27/2023 10:04 PM ja-JP

    11/16/2023 07:42 PM 443,776 kd_02_10ec.dll

    11/16/2023 07:42 PM 71,024 kd_02_1137.dll

    11/16/2023 07:42 PM 279,920 kd_02_14e4.dll

    11/16/2023 07:42 PM 91,520 kd_02_15b3.dll

    11/16/2023 07:42 PM 83,312 kd_02_1969.dll

    11/16/2023 07:42 PM 71,040 kd_02_19a2.dll

    11/16/2023 07:42 PM 62,848 kd_02_1af4.dll

    11/16/2023 07:42 PM 333,184 kd_02_8086.dll

    11/16/2023 07:42 PM 54,752 kd_07_1415.dll

    11/16/2023 07:42 PM 87,520 kd_0C_8086.dll

    08/27/2023 03:52 PM 10,341 winsipolicy.p7b

    09/12/2024 09:35 PM 1,691,640 bootmgfw.efi

    09/12/2024 09:35 PM 1,674,608 bootmgr.efi

    11/16/2023 07:41 PM 87,408 kdstub.dll

    09/12/2024 09:35 PM 1,471,984 memtest.efi

    08/27/2023 10:04 PM ko-KR

    08/27/2023 10:04 PM lt-LT

    08/27/2023 10:04 PM lv-LV

    04/11/2024 05:45 PM 11,030 boot.stl

    08/27/2023 10:04 PM nb-NO

    08/27/2023 10:04 PM nl-NL

    08/27/2023 10:04 PM pl-PL

    08/27/2023 10:04 PM pt-BR

    08/27/2023 10:04 PM pt-PT

    08/27/2023 10:04 PM qps-ploc

    08/27/2023 10:04 PM ro-RO

    08/27/2023 10:04 PM ru-RU

    08/27/2023 10:04 PM sk-SK

    08/27/2023 10:04 PM sl-SI

    08/27/2023 10:04 PM sr-Latn-RS

    08/27/2023 10:04 PM sv-SE

    08/27/2023 10:04 PM tr-TR

    08/27/2023 10:04 PM uk-UA

    11/16/2023 07:42 PM 54,640 kdnet_uart16550.dll

    08/27/2023 10:04 PM zh-CN

    08/27/2023 10:04 PM zh-TW

    10/15/2024 07:06 AM 65,536 BOOTSTAT.DAT

    08/27/2023 10:04 PM Fonts

    08/27/2023 10:04 PM Resources

    10/15/2024 07:06 AM 100,000 FveTcg_0.log

    09/05/2023 08:29 AM 100,000 FveTcg_1.log

    09/05/2023 08:29 AM 100,000 FveTcg_2.log

    08/15/2024 09:55 AM 160,576 SecureBootRecovery.efi

              27 File(s)      7,292,387 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\bg-BG

    08/27/2023 10:04 PM .

    08/27/2023 10:04 PM ..

    08/15/2024 09:55 AM 82,416 bootmgfw.efi.mui

    08/15/2024 09:55 AM 82,408 bootmgr.efi.mui

               2 File(s)        164,824 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\CIPolicies

    08/27/2023 10:04 PM .

    08/27/2023 10:04 PM ..

    08/27/2023 10:04 PM Active

               0 File(s)              0 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\CIPolicies\Active

    08/27/2023 10:04 PM .

    08/27/2023 10:04 PM ..

    10/10/2023 01:57 PM 31,285 {82443e1e-8a39-4b4a-96a8-f40ddc00b9f3}.cip

    05/06/2022 10:20 PM 10,972 {CDD5CB55-DB68-4D71-AA38-3DF2B6473A52}.cip

    05/06/2022 10:20 PM 10,564 {5DAC656C-21AD-4A02-AB49-649917162E70}.cip

               3 File(s)         52,821 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\cs-CZ

    08/27/2023 10:04 PM .

    08/27/2023 10:04 PM ..

    08/15/2024 09:55 AM 81,272 bootmgfw.efi.mui

    08/15/2024 09:55 AM 81,288 bootmgr.efi.mui

    05/06/2022 10:19 PM 46,440 memtest.efi.mui

               3 File(s)        209,000 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\da-DK

    08/27/2023 10:04 PM .

    08/27/2023 10:04 PM ..

    08/15/2024 09:55 AM 80,264 bootmgfw.efi.mui

    08/15/2024 09:55 AM 80,368 bootmgr.efi.mui

    05/06/2022 10:19 PM 46,440 memtest.efi.mui

               3 File(s)        207,072 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\de-DE

    08/27/2023 10:04 PM .

    08/27/2023 10:04 PM ..

    08/15/2024 09:55 AM 84,360 bootmgfw.efi.mui

    08/15/2024 09:55 AM 84,464 bootmgr.efi.mui

    05/06/2022 10:19 PM 46,952 memtest.efi.mui

               3 File(s)        215,776 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\el-GR

    08/27/2023 10:04 PM .

    08/27/2023 10:04 PM ..

    08/15/2024 09:55 AM 85,488 bootmgfw.efi.mui

    08/15/2024 09:55 AM 85,360 bootmgr.efi.mui

    05/06/2022 10:19 PM 47,464 memtest.efi.mui

               3 File(s)        218,312 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\en-GB

    08/27/2023 10:04 PM .

    08/27/2023 10:04 PM ..

    08/15/2024 09:55 AM 78,320 bootmgfw.efi.mui

    08/15/2024 09:55 AM 78,328 bootmgr.efi.mui

               2 File(s)        156,648 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\en-US

    08/27/2023 10:04 PM .

    08/27/2023 10:04 PM ..

    08/15/2024 09:55 AM 78,200 bootmgfw.efi.mui

    08/15/2024 09:55 AM 78,208 bootmgr.efi.mui

    05/06/2022 10:19 PM 45,928 memtest.efi.mui

               3 File(s)        202,336 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\es-ES

    08/27/2023 10:04 PM .

    08/27/2023 10:04 PM ..

    08/15/2024 09:55 AM 82,304 bootmgfw.efi.mui

    08/15/2024 09:55 AM 82,304 bootmgr.efi.mui

    05/06/2022 10:19 PM 46,960 memtest.efi.mui

               3 File(s)        211,568 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\es-MX

    08/27/2023 10:04 PM .

    08/27/2023 10:04 PM ..

    08/15/2024 09:55 AM 82,416 bootmgfw.efi.mui

    08/15/2024 09:55 AM 82,416 bootmgr.efi.mui

               2 File(s)        164,832 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\et-EE

    08/27/2023 10:04 PM .

    08/27/2023 10:04 PM ..

    08/15/2024 09:55 AM 79,352 bootmgfw.efi.mui

    08/15/2024 09:55 AM 79,240 bootmgr.efi.mui

               2 File(s)        158,592 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\fi-FI

    08/27/2023 10:04 PM .

    08/27/2023 10:04 PM ..

    08/15/2024 09:55 AM 81,272 bootmgfw.efi.mui

    08/15/2024 09:55 AM 81,288 bootmgr.efi.mui

    05/06/2022 10:19 PM 46,448 memtest.efi.mui

               3 File(s)        209,008 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\fr-CA

    08/27/2023 10:04 PM .

    08/27/2023 10:04 PM ..

    08/15/2024 09:55 AM 83,832 bootmgfw.efi.mui

    08/15/2024 09:55 AM 83,960 bootmgr.efi.mui

               2 File(s)        167,792 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\fr-FR

    08/27/2023 10:04 PM .

    08/27/2023 10:04 PM ..

    08/15/2024 09:55 AM 84,464 bootmgfw.efi.mui

    08/15/2024 09:55 AM 84,448 bootmgr.efi.mui

    05/06/2022 10:19 PM 46,960 memtest.efi.mui

               3 File(s)        215,872 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\hr-HR

    08/27/2023 10:04 PM .

    08/27/2023 10:04 PM ..

    08/15/2024 09:55 AM 81,264 bootmgfw.efi.mui

    08/15/2024 09:55 AM 81,376 bootmgr.efi.mui

               2 File(s)        162,640 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\hu-HU

    08/27/2023 10:04 PM .

    08/27/2023 10:04 PM ..

    08/15/2024 09:55 AM 84,344 bootmgfw.efi.mui

    08/15/2024 09:55 AM 84,464 bootmgr.efi.mui

    05/06/2022 10:19 PM 46,960 memtest.efi.mui

               3 File(s)        215,768 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\it-IT

    08/27/2023 10:04 PM .

    08/27/2023 10:04 PM ..

    08/15/2024 09:55 AM 81,800 bootmgfw.efi.mui

    08/15/2024 09:55 AM 81,792 bootmgr.efi.mui

    05/06/2022 10:19 PM 46,432 memtest.efi.mui

               3 File(s)        210,024 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\ja-JP

    08/27/2023 10:04 PM .

    08/27/2023 10:04 PM ..

    08/15/2024 09:55 AM 70,648 bootmgfw.efi.mui

    08/15/2024 09:55 AM 70,512 bootmgr.efi.mui

    05/06/2022 10:19 PM 43,880 memtest.efi.mui

               3 File(s)        185,040 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\ko-KR

    08/27/2023 10:04 PM .

    08/27/2023 10:04 PM ..

    08/15/2024 09:55 AM 70,128 bootmgfw.efi.mui

    08/15/2024 09:55 AM 70,152 bootmgr.efi.mui

    05/06/2022 10:19 PM 43,880 memtest.efi.mui

               3 File(s)        184,160 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\lt-LT

    08/27/2023 10:04 PM .

    08/27/2023 10:04 PM ..

    08/15/2024 09:55 AM 80,352 bootmgfw.efi.mui

    08/15/2024 09:55 AM 80,368 bootmgr.efi.mui

               2 File(s)        160,720 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\lv-LV

    08/27/2023 10:04 PM .

    08/27/2023 10:04 PM ..

    08/15/2024 09:55 AM 80,368 bootmgfw.efi.mui

    08/15/2024 09:55 AM 80,248 bootmgr.efi.mui

               2 File(s)        160,616 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\nb-NO

    08/27/2023 10:04 PM .

    08/27/2023 10:04 PM ..

    08/15/2024 09:55 AM 79,856 bootmgfw.efi.mui

    08/15/2024 09:55 AM 79,848 bootmgr.efi.mui

    05/06/2022 10:19 PM 46,440 memtest.efi.mui

               3 File(s)        206,144 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\nl-NL

    08/27/2023 10:04 PM .

    08/27/2023 10:04 PM ..

    08/15/2024 09:55 AM 82,304 bootmgfw.efi.mui

    08/15/2024 09:55 AM 82,400 bootmgr.efi.mui

    05/06/2022 10:19 PM 46,448 memtest.efi.mui

               3 File(s)        211,152 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\pl-PL

    08/27/2023 10:04 PM .

    08/27/2023 10:04 PM ..

    08/15/2024 09:55 AM 82,808 bootmgfw.efi.mui

    08/15/2024 09:55 AM 82,936 bootmgr.efi.mui

    05/06/2022 10:19 PM 46,944 memtest.efi.mui

               3 File(s)        212,688 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\pt-BR

    08/27/2023 10:04 PM .

    08/27/2023 10:04 PM ..

    08/15/2024 09:55 AM 81,376 bootmgfw.efi.mui

    08/15/2024 09:55 AM 81,392 bootmgr.efi.mui

    05/06/2022 10:19 PM 46,440 memtest.efi.mui

               3 File(s)        209,208 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\pt-PT

    08/27/2023 10:04 PM .

    08/27/2023 10:04 PM ..

    08/15/2024 09:55 AM 81,400 bootmgfw.efi.mui

    08/15/2024 09:55 AM 81,288 bootmgr.efi.mui

    05/06/2022 10:19 PM 46,952 memtest.efi.mui

               3 File(s)        209,640 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\qps-ploc

    08/27/2023 10:04 PM .

    08/27/2023 10:04 PM ..

    05/06/2022 10:19 PM 55,152 memtest.efi.mui

               1 File(s)         55,152 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\ro-RO

    08/27/2023 10:04 PM .

    08/27/2023 10:04 PM ..

    08/15/2024 09:55 AM 80,880 bootmgfw.efi.mui

    08/15/2024 09:55 AM 80,888 bootmgr.efi.mui

               2 File(s)        161,768 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\ru-RU

    08/27/2023 10:04 PM .

    08/27/2023 10:04 PM ..

    08/15/2024 09:55 AM 81,904 bootmgfw.efi.mui

    08/15/2024 09:55 AM 81,776 bootmgr.efi.mui

    05/06/2022 10:19 PM 45,928 memtest.efi.mui

               3 File(s)        209,608 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\sk-SK

    08/27/2023 10:04 PM .

    08/27/2023 10:04 PM ..

    08/15/2024 09:55 AM 81,904 bootmgfw.efi.mui

    08/15/2024 09:55 AM 81,904 bootmgr.efi.mui

               2 File(s)        163,808 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\sl-SI

    08/27/2023 10:04 PM .

    08/27/2023 10:04 PM ..

    08/15/2024 09:55 AM 80,904 bootmgfw.efi.mui

    08/15/2024 09:55 AM 80,752 bootmgr.efi.mui

               2 File(s)        161,656 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\sr-Latn-RS

    08/27/2023 10:04 PM .

    08/27/2023 10:04 PM ..

    08/15/2024 09:55 AM 81,784 bootmgfw.efi.mui

    08/15/2024 09:55 AM 81,784 bootmgr.efi.mui

               2 File(s)        163,568 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\sv-SE

    08/27/2023 10:04 PM .

    08/27/2023 10:04 PM ..

    08/15/2024 09:55 AM 80,864 bootmgfw.efi.mui

    08/15/2024 09:55 AM 80,760 bootmgr.efi.mui

    05/06/2022 10:19 PM 45,920 memtest.efi.mui

               3 File(s)        207,544 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\tr-TR

    08/27/2023 10:04 PM .

    08/27/2023 10:04 PM ..

    08/15/2024 09:55 AM 80,376 bootmgfw.efi.mui

    08/15/2024 09:55 AM 80,264 bootmgr.efi.mui

    05/06/2022 10:19 PM 46,424 memtest.efi.mui

               3 File(s)        207,064 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\uk-UA

    08/27/2023 10:04 PM .

    08/27/2023 10:04 PM ..

    08/15/2024 09:55 AM 81,776 bootmgfw.efi.mui

    08/15/2024 09:55 AM 81,800 bootmgr.efi.mui

               2 File(s)        163,576 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\zh-CN

    08/27/2023 10:04 PM .

    08/27/2023 10:04 PM ..

    08/15/2024 09:55 AM 65,904 bootmgfw.efi.mui

    08/15/2024 09:55 AM 65,904 bootmgr.efi.mui

    05/06/2022 10:19 PM 43,352 memtest.efi.mui

               3 File(s)        175,160 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\zh-TW

    08/27/2023 10:04 PM .

    08/27/2023 10:04 PM ..

    08/15/2024 09:55 AM 66,040 bootmgfw.efi.mui

    08/15/2024 09:55 AM 65,912 bootmgr.efi.mui

    05/06/2022 10:19 PM 43,376 memtest.efi.mui

               3 File(s)        175,328 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\Fonts

    08/27/2023 10:04 PM .

    08/27/2023 10:04 PM ..

    05/06/2022 09:20 PM 3,696,672 chs_boot.ttf

    05/06/2022 09:20 PM 3,879,376 cht_boot.ttf

    05/06/2022 09:20 PM 1,986,824 jpn_boot.ttf

    05/06/2022 09:20 PM 2,373,956 kor_boot.ttf

    05/06/2022 09:20 PM 193,908 malgunn_boot.ttf

    05/06/2022 09:20 PM 196,312 malgun_boot.ttf

    05/06/2022 09:20 PM 164,204 meiryon_boot.ttf

    05/06/2022 09:20 PM 165,840 meiryo_boot.ttf

    05/06/2022 09:20 PM 181,412 msjhn_boot.ttf

    05/06/2022 09:20 PM 183,392 msjh_boot.ttf

    05/06/2022 09:20 PM 173,492 msyhn_boot.ttf

    05/06/2022 09:20 PM 175,292 msyh_boot.ttf

    05/06/2022 09:19 PM 45,812 segmono_boot.ttf

    05/06/2022 09:19 PM 102,668 segoen_slboot.ttf

    05/06/2022 09:19 PM 102,944 segoe_slboot.ttf

    05/06/2022 09:19 PM 50,044 wgl4_boot.ttf

              16 File(s)     13,672,148 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\Resources

    08/27/2023 10:04 PM .

    08/27/2023 10:04 PM ..

    05/06/2022 09:19 PM 169,320 bootres.dll

    08/27/2023 10:04 PM en-US

               1 File(s)        169,320 bytes
    

    Directory of Y:\EFI\Microsoft\Boot\Resources\en-US

    08/27/2023 10:04 PM .

    08/27/2023 10:04 PM ..

    05/06/2022 11:30 PM 13,680 bootres.dll.mui

               1 File(s)         13,680 bytes
    

    Directory of Y:\EFI\Microsoft\Recovery

    08/27/2023 10:04 PM .

    08/27/2023 10:04 PM ..

    08/27/2023 10:06 PM 20,480 BCD

    08/27/2023 10:04 PM 32,768 BCD.LOG

    08/27/2023 10:04 PM 0 BCD.LOG1

    08/27/2023 10:04 PM 0 BCD.LOG2

               4 File(s)         53,248 bytes
    

    Directory of Y:\EFI\Boot

    08/27/2023 10:04 PM .

    08/27/2023 10:04 PM ..

    09/12/2024 09:35 PM 1,691,640 bootx64.efi

               1 File(s)      1,691,640 bytes
    

    Directory of Y:\EFI\HP

    08/27/2023 06:14 PM .

    08/27/2023 06:14 PM ..

    08/27/2023 06:14 PM BiosUpdate

    10/15/2024 07:04 AM DEVFW

               0 File(s)              0 bytes
    

    Directory of Y:\EFI\HP\BiosUpdate

    08/27/2023 06:14 PM .

    08/27/2023 06:14 PM ..

               0 File(s)              0 bytes
    

    Directory of Y:\EFI\HP\DEVFW

    08/27/2023 06:14 PM .

    08/27/2023 06:14 PM ..

    10/15/2024 01:45 AM 38,228,596 firmware.bin

    04/01/2024 07:45 AM 9,965,016 MeCurrent.BIN

    10/15/2024 07:01 AM 9,965,016 MePending.bin

    10/15/2024 07:03 AM 131,360 RealtekPD.bin

    10/15/2024 07:03 AM 2,713,216 Sunplus.bin

    10/15/2024 07:04 AM 197,246 ClickPad.bin

               6 File(s)     61,200,450 bytes
    

    Directory of Y:\System Volume Information

    08/27/2023 10:05 PM .

    08/27/2023 10:05 PM ..

               0 File(s)              0 bytes
    
     Total Files Listed:
    
             152 File(s)     90,819,358 bytes
    
             150 Dir(s)       9,719,808 bytes free
    

    Thank you for any help!

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  4. Anonymous
    2024-12-06T18:59:51+00:00

    someone give Ramesh a raise or a house or a gold star or something.

    fixed my issue.

    amazing help

    tyvm

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  5. Ramesh 181.2K Reputation points Volunteer Moderator
    2024-12-06T03:30:14+00:00

    Run:

    ****************************************************************

    mountvol Y: /s
    
    md C:\DellBIOS
    
    Move Y:\EFI\Dell\Bios\Recovery\*   C:\DellBIOS\
    
    cd /d Y:\EFI\Microsoft\Boot\Fonts
    del *.ttf
    dir Y:\
    

    ****************************************************************

    That should help.

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