Cannot update to 24H2 because of partition error

Anonymous
2024-10-07T08:34:19+00:00

Hello, I really need help with performing the update to Windows 11 24H2 update.

I have tried to search for update in Windows Update multiple times, and yet it keepts telling me I'm on the latest update. There are nothing in the optional section either. This is despite the fact my build version is 21H2, which is very old now.

I have tried downloading the Windows Update Assistant, but that was to no avail because every time it keepts telling me "we couldn't update the system reserved partition". I have 95 free gbs on my OS:C and so I have no idea what is causing this. I tried deleting temporary files, using the CMD and create a Y drive then deleting fonts through it, labelling the product file to .old and even tried a set of command to restart registries. The Update Assistant or the ISO version, both returned with the same message.

I have grown quite desperate now since I realized Windows never even offered to update me to 22H2 and 23H2. All the tutorials on Youtube all pointed to the MS guide to deleting the fonts. I ran out of options, and I can't contact any agents because the system keep telling me my account was logged in too many times.

Hope someone can help me here, thank you.

Here is my spec:

Device name LEGION5-KB

Processor AMD Ryzen 7 6800H with Radeon Graphics 3.20 GHz

Installed RAM 32.0 GB (31.2 GB usable)

Device ID CE7ECE7D-319F-442B-B4F1-B2ABD3A4024F

Product ID 00330-81480-16870-AA476

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Ramesh 181.2K Reputation points Volunteer Moderator
    2024-12-10T14:08:50+00:00

    Looks good. Please run the 24H2 setup now.

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  2. Anonymous
    2024-12-10T14:07:01+00:00

    The output in the command prompt?

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  3. Ramesh 181.2K Reputation points Volunteer Moderator
    2024-12-10T12:54:18+00:00

    Please run:

    md C:\HP\DEVFW

    mountvol Y: /s

    cd /d Y:\EFI\HP\DEVFW

    *move *.bin C:\HP\DEVFW*

    *dir Y:*

    Post the output.

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  4. Anonymous
    2024-12-10T11:21:55+00:00

    Hi Ramesh, can you check the below?

    Volume in drive Y has no label.

    Volume Serial Number is 9EF6-111E

    Directory of Y:\

    09/24/2024 08:59 AM EFI

    05/27/2024 11:16 AM System Volume Information

               0 File(s)              0 bytes

    Directory of Y:\EFI

    05/27/2024 11:13 AM .

    05/27/2024 11:13 AM ..

    05/27/2024 11:13 AM Microsoft

    05/27/2024 11:14 AM Boot

    09/24/2024 08:59 AM HP

               0 File(s)              0 bytes

    Directory of Y:\EFI\Microsoft

    05/27/2024 11:13 AM .

    05/27/2024 11:13 AM ..

    05/27/2024 11:13 AM Boot

    05/27/2024 11:14 AM Recovery

               0 File(s)              0 bytes

    Directory of Y:\EFI\Microsoft\Boot

    05/27/2024 11:13 AM .

    05/27/2024 11:13 AM ..

    12/10/2024 01:01 PM 28,672 BCD

    05/27/2024 11:13 AM 32,768 BCD.LOG

    05/27/2024 11:14 AM 8,192 BCD.LOG1

    05/27/2024 11:14 AM 0 BCD.LOG2

    05/27/2024 11:14 AM bg-BG

    11/09/2023 06:07 PM 71,040 kd_02_10df.dll

    05/27/2024 11:14 AM CIPolicies

    05/27/2024 11:14 AM cs-CZ

    05/27/2024 11:14 AM da-DK

    05/27/2024 11:14 AM de-DE

    05/27/2024 11:14 AM el-GR

    05/27/2024 11:14 AM en-GB

    05/27/2024 11:14 AM en-US

    05/27/2024 11:14 AM es-ES

    05/27/2024 11:14 AM es-MX

    05/27/2024 11:14 AM et-EE

    05/27/2024 11:14 AM fi-FI

    05/27/2024 11:14 AM fr-CA

    05/27/2024 11:14 AM fr-FR

    05/27/2024 11:14 AM hr-HR

    05/27/2024 11:14 AM hu-HU

    05/27/2024 11:14 AM it-IT

    05/27/2024 11:14 AM ja-JP

    11/09/2023 06:07 PM 443,776 kd_02_10ec.dll

    11/09/2023 06:07 PM 71,024 kd_02_1137.dll

    11/09/2023 06:07 PM 279,920 kd_02_14e4.dll

    11/09/2023 06:07 PM 91,520 kd_02_15b3.dll

    11/09/2023 06:07 PM 83,312 kd_02_1969.dll

    11/09/2023 06:07 PM 71,040 kd_02_19a2.dll

    11/09/2023 06:07 PM 62,848 kd_02_1af4.dll

    11/09/2023 06:07 PM 333,184 kd_02_8086.dll

    11/09/2023 06:07 PM 54,752 kd_07_1415.dll

    11/09/2023 06:07 PM 87,520 kd_0C_8086.dll

    08/14/2024 01:55 PM 160,576 SecureBootRecovery.efi

    11/09/2023 06:05 PM 10,341 winsipolicy.p7b

    10/23/2024 04:34 PM 1,692,168 bootmgfw.efi

    05/27/2024 11:14 AM ko-KR

    05/27/2024 11:14 AM lt-LT

    05/27/2024 11:14 AM lv-LV

    10/23/2024 04:34 PM 1,675,240 bootmgr.efi

    05/27/2024 11:14 AM nb-NO

    05/27/2024 11:14 AM nl-NL

    05/27/2024 11:14 AM pl-PL

    05/27/2024 11:14 AM pt-BR

    05/27/2024 11:14 AM pt-PT

    05/27/2024 11:14 AM qps-ploc

    05/27/2024 11:14 AM ro-RO

    05/27/2024 11:14 AM ru-RU

    05/27/2024 11:14 AM sk-SK

    05/27/2024 11:14 AM sl-SI

    05/27/2024 11:14 AM sr-Latn-RS

    05/27/2024 11:14 AM sv-SE

    05/27/2024 11:14 AM tr-TR

    05/27/2024 11:14 AM uk-UA

    11/09/2023 06:07 PM 54,640 kdnet_uart16550.dll

    05/27/2024 11:14 AM zh-CN

    05/27/2024 11:14 AM zh-TW

    11/24/2024 10:20 PM 65,536 BOOTSTAT.DAT

    05/27/2024 11:14 AM Fonts

    05/27/2024 11:14 AM Resources

    11/09/2023 06:05 PM 87,408 kdstub.dll

    10/23/2024 04:34 PM 1,472,008 memtest.efi

    05/27/2024 01:44 PM 11,030 boot.stl

              24 File(s)      6,948,515 bytes

    Directory of Y:\EFI\Microsoft\Boot\bg-BG

    05/27/2024 11:14 AM .

    05/27/2024 11:14 AM ..

    08/14/2024 01:56 PM 82,416 bootmgfw.efi.mui

    08/14/2024 01:56 PM 82,408 bootmgr.efi.mui

               2 File(s)        164,824 bytes

    Directory of Y:\EFI\Microsoft\Boot\CIPolicies

    05/27/2024 11:14 AM .

    05/27/2024 11:14 AM ..

    05/27/2024 11:14 AM Active

               0 File(s)              0 bytes

    Directory of Y:\EFI\Microsoft\Boot\CIPolicies\Active

    05/27/2024 11:14 AM .

    05/27/2024 11:14 AM ..

    11/24/2024 08:11 PM 31,628 {82443e1e-8a39-4b4a-96a8-f40ddc00b9f3}.cip

    05/07/2022 07:20 AM 10,972 {CDD5CB55-DB68-4D71-AA38-3DF2B6473A52}.cip

    05/07/2022 07:20 AM 10,564 {5DAC656C-21AD-4A02-AB49-649917162E70}.cip

               3 File(s)         53,164 bytes

    Directory of Y:\EFI\Microsoft\Boot\cs-CZ

    05/27/2024 11:14 AM .

    05/27/2024 11:14 AM ..

    08/14/2024 01:56 PM 81,272 bootmgfw.efi.mui

    08/14/2024 01:56 PM 81,288 bootmgr.efi.mui

    05/07/2022 07:19 AM 46,440 memtest.efi.mui

               3 File(s)        209,000 bytes

    Directory of Y:\EFI\Microsoft\Boot\da-DK

    05/27/2024 11:14 AM .

    05/27/2024 11:14 AM ..

    08/14/2024 01:56 PM 80,264 bootmgfw.efi.mui

    08/14/2024 01:56 PM 80,368 bootmgr.efi.mui

    05/07/2022 07:19 AM 46,440 memtest.efi.mui

               3 File(s)        207,072 bytes

    Directory of Y:\EFI\Microsoft\Boot\de-DE

    05/27/2024 11:14 AM .

    05/27/2024 11:14 AM ..

    08/14/2024 01:56 PM 84,360 bootmgfw.efi.mui

    08/14/2024 01:56 PM 84,464 bootmgr.efi.mui

    05/07/2022 07:19 AM 46,952 memtest.efi.mui

               3 File(s)        215,776 bytes

    Directory of Y:\EFI\Microsoft\Boot\el-GR

    05/27/2024 11:14 AM .

    05/27/2024 11:14 AM ..

    08/14/2024 01:56 PM 85,488 bootmgfw.efi.mui

    08/14/2024 01:56 PM 85,360 bootmgr.efi.mui

    05/07/2022 07:19 AM 47,464 memtest.efi.mui

               3 File(s)        218,312 bytes

    Directory of Y:\EFI\Microsoft\Boot\en-GB

    05/27/2024 11:14 AM .

    05/27/2024 11:14 AM ..

    08/14/2024 01:56 PM 78,320 bootmgfw.efi.mui

    08/14/2024 01:56 PM 78,328 bootmgr.efi.mui

               2 File(s)        156,648 bytes

    Directory of Y:\EFI\Microsoft\Boot\en-US

    05/27/2024 11:14 AM .

    05/27/2024 11:14 AM ..

    08/14/2024 01:56 PM 78,200 bootmgfw.efi.mui

    08/14/2024 01:56 PM 78,208 bootmgr.efi.mui

    05/07/2022 07:19 AM 45,928 memtest.efi.mui

               3 File(s)        202,336 bytes

    Directory of Y:\EFI\Microsoft\Boot\es-ES

    05/27/2024 11:14 AM .

    05/27/2024 11:14 AM ..

    08/14/2024 01:56 PM 82,304 bootmgfw.efi.mui

    08/14/2024 01:56 PM 82,304 bootmgr.efi.mui

    05/07/2022 07:19 AM 46,960 memtest.efi.mui

               3 File(s)        211,568 bytes

    Directory of Y:\EFI\Microsoft\Boot\es-MX

    05/27/2024 11:14 AM .

    05/27/2024 11:14 AM ..

    08/14/2024 01:56 PM 82,416 bootmgfw.efi.mui

    08/14/2024 01:56 PM 82,416 bootmgr.efi.mui

               2 File(s)        164,832 bytes

    Directory of Y:\EFI\Microsoft\Boot\et-EE

    05/27/2024 11:14 AM .

    05/27/2024 11:14 AM ..

    08/14/2024 01:56 PM 79,352 bootmgfw.efi.mui

    08/14/2024 01:56 PM 79,240 bootmgr.efi.mui

               2 File(s)        158,592 bytes

    Directory of Y:\EFI\Microsoft\Boot\fi-FI

    05/27/2024 11:14 AM .

    05/27/2024 11:14 AM ..

    08/14/2024 01:56 PM 81,272 bootmgfw.efi.mui

    08/14/2024 01:56 PM 81,288 bootmgr.efi.mui

    05/07/2022 07:19 AM 46,448 memtest.efi.mui

               3 File(s)        209,008 bytes

    Directory of Y:\EFI\Microsoft\Boot\fr-CA

    05/27/2024 11:14 AM .

    05/27/2024 11:14 AM ..

    08/14/2024 01:56 PM 83,832 bootmgfw.efi.mui

    08/14/2024 01:56 PM 83,960 bootmgr.efi.mui

               2 File(s)        167,792 bytes

    Directory of Y:\EFI\Microsoft\Boot\fr-FR

    05/27/2024 11:14 AM .

    05/27/2024 11:14 AM ..

    08/14/2024 01:56 PM 84,464 bootmgfw.efi.mui

    08/14/2024 01:56 PM 84,448 bootmgr.efi.mui

    05/07/2022 07:19 AM 46,960 memtest.efi.mui

               3 File(s)        215,872 bytes

    Directory of Y:\EFI\Microsoft\Boot\hr-HR

    05/27/2024 11:14 AM .

    05/27/2024 11:14 AM ..

    08/14/2024 01:56 PM 81,264 bootmgfw.efi.mui

    08/14/2024 01:56 PM 81,376 bootmgr.efi.mui

               2 File(s)        162,640 bytes

    Directory of Y:\EFI\Microsoft\Boot\hu-HU

    05/27/2024 11:14 AM .

    05/27/2024 11:14 AM ..

    08/14/2024 01:56 PM 84,344 bootmgfw.efi.mui

    08/14/2024 01:56 PM 84,464 bootmgr.efi.mui

    05/07/2022 07:19 AM 46,960 memtest.efi.mui

               3 File(s)        215,768 bytes

    Directory of Y:\EFI\Microsoft\Boot\it-IT

    05/27/2024 11:14 AM .

    05/27/2024 11:14 AM ..

    08/14/2024 01:56 PM 81,800 bootmgfw.efi.mui

    08/14/2024 01:56 PM 81,792 bootmgr.efi.mui

    05/07/2022 07:19 AM 46,432 memtest.efi.mui

               3 File(s)        210,024 bytes

    Directory of Y:\EFI\Microsoft\Boot\ja-JP

    05/27/2024 11:14 AM .

    05/27/2024 11:14 AM ..

    08/14/2024 01:56 PM 70,648 bootmgfw.efi.mui

    08/14/2024 01:56 PM 70,512 bootmgr.efi.mui

    05/07/2022 07:19 AM 43,880 memtest.efi.mui

               3 File(s)        185,040 bytes

    Directory of Y:\EFI\Microsoft\Boot\ko-KR

    05/27/2024 11:14 AM .

    05/27/2024 11:14 AM ..

    08/14/2024 01:56 PM 70,128 bootmgfw.efi.mui

    08/14/2024 01:56 PM 70,152 bootmgr.efi.mui

    05/07/2022 07:19 AM 43,880 memtest.efi.mui

               3 File(s)        184,160 bytes

    Directory of Y:\EFI\Microsoft\Boot\lt-LT

    05/27/2024 11:14 AM .

    05/27/2024 11:14 AM ..

    08/14/2024 01:56 PM 80,352 bootmgfw.efi.mui

    08/14/2024 01:56 PM 80,368 bootmgr.efi.mui

               2 File(s)        160,720 bytes

    Directory of Y:\EFI\Microsoft\Boot\lv-LV

    05/27/2024 11:14 AM .

    05/27/2024 11:14 AM ..

    08/14/2024 01:56 PM 80,368 bootmgfw.efi.mui

    08/14/2024 01:56 PM 80,248 bootmgr.efi.mui

               2 File(s)        160,616 bytes

    Directory of Y:\EFI\Microsoft\Boot\nb-NO

    05/27/2024 11:14 AM .

    05/27/2024 11:14 AM ..

    08/14/2024 01:55 PM 79,856 bootmgfw.efi.mui

    08/14/2024 01:55 PM 79,848 bootmgr.efi.mui

    05/07/2022 07:19 AM 46,440 memtest.efi.mui

               3 File(s)        206,144 bytes

    Directory of Y:\EFI\Microsoft\Boot\nl-NL

    05/27/2024 11:14 AM .

    05/27/2024 11:14 AM ..

    08/14/2024 01:55 PM 82,304 bootmgfw.efi.mui

    08/14/2024 01:55 PM 82,400 bootmgr.efi.mui

    05/07/2022 07:19 AM 46,448 memtest.efi.mui

               3 File(s)        211,152 bytes

    Directory of Y:\EFI\Microsoft\Boot\pl-PL

    05/27/2024 11:14 AM .

    05/27/2024 11:14 AM ..

    08/14/2024 01:55 PM 82,808 bootmgfw.efi.mui

    08/14/2024 01:55 PM 82,936 bootmgr.efi.mui

    05/07/2022 07:19 AM 46,944 memtest.efi.mui

               3 File(s)        212,688 bytes

    Directory of Y:\EFI\Microsoft\Boot\pt-BR

    05/27/2024 11:14 AM .

    05/27/2024 11:14 AM ..

    08/14/2024 01:55 PM 81,376 bootmgfw.efi.mui

    08/14/2024 01:55 PM 81,392 bootmgr.efi.mui

    05/07/2022 07:19 AM 46,440 memtest.efi.mui

               3 File(s)        209,208 bytes

    Directory of Y:\EFI\Microsoft\Boot\pt-PT

    05/27/2024 11:14 AM .

    05/27/2024 11:14 AM ..

    08/14/2024 01:55 PM 81,400 bootmgfw.efi.mui

    08/14/2024 01:55 PM 81,288 bootmgr.efi.mui

    05/07/2022 07:19 AM 46,952 memtest.efi.mui

               3 File(s)        209,640 bytes

    Directory of Y:\EFI\Microsoft\Boot\qps-ploc

    05/27/2024 11:14 AM .

    05/27/2024 11:14 AM ..

    05/07/2022 07:19 AM 55,152 memtest.efi.mui

               1 File(s)         55,152 bytes

    Directory of Y:\EFI\Microsoft\Boot\ro-RO

    05/27/2024 11:14 AM .

    05/27/2024 11:14 AM ..

    08/14/2024 01:55 PM 80,880 bootmgfw.efi.mui

    08/14/2024 01:55 PM 80,888 bootmgr.efi.mui

               2 File(s)        161,768 bytes

    Directory of Y:\EFI\Microsoft\Boot\ru-RU

    05/27/2024 11:14 AM .

    05/27/2024 11:14 AM ..

    08/14/2024 01:55 PM 81,904 bootmgfw.efi.mui

    08/14/2024 01:55 PM 81,776 bootmgr.efi.mui

    05/07/2022 07:19 AM 45,928 memtest.efi.mui

               3 File(s)        209,608 bytes

    Directory of Y:\EFI\Microsoft\Boot\sk-SK

    05/27/2024 11:14 AM .

    05/27/2024 11:14 AM ..

    08/14/2024 01:55 PM 81,904 bootmgfw.efi.mui

    08/14/2024 01:55 PM 81,904 bootmgr.efi.mui

               2 File(s)        163,808 bytes

    Directory of Y:\EFI\Microsoft\Boot\sl-SI

    05/27/2024 11:14 AM .

    05/27/2024 11:14 AM ..

    08/14/2024 01:55 PM 80,904 bootmgfw.efi.mui

    08/14/2024 01:55 PM 80,752 bootmgr.efi.mui

               2 File(s)        161,656 bytes

    Directory of Y:\EFI\Microsoft\Boot\sr-Latn-RS

    05/27/2024 11:14 AM .

    05/27/2024 11:14 AM ..

    08/14/2024 01:55 PM 81,784 bootmgfw.efi.mui

    08/14/2024 01:55 PM 81,784 bootmgr.efi.mui

               2 File(s)        163,568 bytes

    Directory of Y:\EFI\Microsoft\Boot\sv-SE

    05/27/2024 11:14 AM .

    05/27/2024 11:14 AM ..

    08/14/2024 01:55 PM 80,864 bootmgfw.efi.mui

    08/14/2024 01:55 PM 80,760 bootmgr.efi.mui

    05/07/2022 07:19 AM 45,920 memtest.efi.mui

               3 File(s)        207,544 bytes

    Directory of Y:\EFI\Microsoft\Boot\tr-TR

    05/27/2024 11:14 AM .

    05/27/2024 11:14 AM ..

    08/14/2024 01:55 PM 80,376 bootmgfw.efi.mui

    08/14/2024 01:55 PM 80,264 bootmgr.efi.mui

    05/07/2022 07:19 AM 46,424 memtest.efi.mui

               3 File(s)        207,064 bytes

    Directory of Y:\EFI\Microsoft\Boot\uk-UA

    05/27/2024 11:14 AM .

    05/27/2024 11:14 AM ..

    08/14/2024 01:55 PM 81,776 bootmgfw.efi.mui

    08/14/2024 01:55 PM 81,800 bootmgr.efi.mui

               2 File(s)        163,576 bytes

    Directory of Y:\EFI\Microsoft\Boot\zh-CN

    05/27/2024 11:14 AM .

    05/27/2024 11:14 AM ..

    08/14/2024 01:55 PM 65,904 bootmgfw.efi.mui

    08/14/2024 01:55 PM 65,904 bootmgr.efi.mui

    05/07/2022 07:19 AM 43,352 memtest.efi.mui

               3 File(s)        175,160 bytes

    Directory of Y:\EFI\Microsoft\Boot\zh-TW

    05/27/2024 11:14 AM .

    05/27/2024 11:14 AM ..

    08/14/2024 01:55 PM 66,040 bootmgfw.efi.mui

    08/14/2024 01:55 PM 65,912 bootmgr.efi.mui

    05/07/2022 07:19 AM 43,376 memtest.efi.mui

               3 File(s)        175,328 bytes

    Directory of Y:\EFI\Microsoft\Boot\Fonts

    05/27/2024 11:14 AM .

    05/27/2024 11:14 AM ..

               0 File(s)              0 bytes

    Directory of Y:\EFI\Microsoft\Boot\Resources

    05/27/2024 11:14 AM .

    05/27/2024 11:14 AM ..

    05/06/2022 09:19 PM 169,320 bootres.dll

    05/27/2024 11:14 AM en-US

               1 File(s)        169,320 bytes

    Directory of Y:\EFI\Microsoft\Boot\Resources\en-US

    05/27/2024 11:14 AM .

    05/27/2024 11:14 AM ..

    05/06/2022 11:30 PM 13,680 bootres.dll.mui

               1 File(s)         13,680 bytes

    Directory of Y:\EFI\Microsoft\Recovery

    05/27/2024 11:14 AM .

    05/27/2024 11:14 AM ..

    05/27/2024 11:16 AM 20,480 BCD

    05/27/2024 11:14 AM 32,768 BCD.LOG

    05/27/2024 11:14 AM 0 BCD.LOG1

    05/27/2024 11:14 AM 0 BCD.LOG2

               4 File(s)         53,248 bytes

    Directory of Y:\EFI\Boot

    05/27/2024 11:14 AM .

    05/27/2024 11:14 AM ..

    10/23/2024 04:34 PM 1,692,168 bootx64.efi

               1 File(s)      1,692,168 bytes

    Directory of Y:\EFI\HP

    05/27/2024 02:38 PM .

    05/27/2024 02:38 PM ..

    05/27/2024 02:38 PM BiosUpdate

    09/24/2024 08:59 AM DEVFW

    05/27/2024 02:43 PM SystemDiags

    09/20/2024 03:58 PM 444 DI.efi

               1 File(s)            444 bytes

    Directory of Y:\EFI\HP\BiosUpdate

    05/27/2024 02:38 PM .

    05/27/2024 02:38 PM ..

    06/15/2023 11:39 AM 454,184 CryptRSA.efi

               1 File(s)        454,184 bytes

    Directory of Y:\EFI\HP\DEVFW

    05/27/2024 02:38 PM .

    05/27/2024 02:38 PM ..

    09/24/2024 08:54 AM 41,034,130 firmware.bin

    09/24/2024 08:57 AM 10,296,876 MePending.bin

    09/24/2024 08:59 AM 2,713,854 Realtek.bin

    09/24/2024 08:59 AM 246,398 ClickPad.bin

               4 File(s)     54,291,258 bytes

    Directory of Y:\EFI\HP\SystemDiags

    05/27/2024 02:43 PM .

    05/27/2024 02:43 PM ..

    03/06/2024 05:01 PM 1,592 EADB.json

    06/15/2023 11:39 AM 454,184 CryptRSA.efi

    06/27/2024 02:26 PM 15,011,760 SysDiags.efi

    06/27/2024 02:34 PM 256 SysDiags.s12

    06/27/2024 02:42 PM 256 SysDiags.s14

    09/20/2024 03:58 PM 444 DI.efi

               6 File(s)     15,468,492 bytes

    Directory of Y:\System Volume Information

    05/27/2024 11:16 AM .

    05/27/2024 11:16 AM ..

               0 File(s)              0 bytes

 Total Files Listed:

         139 File(s)     85,818,137 bytes

         153 Dir(s)      14,728,192 bytes free

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  5. Ramesh 181.2K Reputation points Volunteer Moderator
    2024-12-10T10:17:09+00:00

    Sure. check out the earlier posts, as Volume Z stated.

    I'm reposting it below.

    Please open an admin Command Prompt window and run these commands one by one:

    ***********************************************

    • mountvol Y: /s
    • cd /d Y:\EFI\Microsoft\Boot\Fonts
    • del *.ttf
    • dir Y:\ /s /a >c:\dir.txt
    • dir Y:\

    ***********************************************

    Post the output here.

    Share "c:\dir.txt" on OneDrive and post the link here.

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