Cannot update to 24H2 because of partition error

Anonymous
2024-10-07T08:34:19+00:00

Hello, I really need help with performing the update to Windows 11 24H2 update.

I have tried to search for update in Windows Update multiple times, and yet it keepts telling me I'm on the latest update. There are nothing in the optional section either. This is despite the fact my build version is 21H2, which is very old now.

I have tried downloading the Windows Update Assistant, but that was to no avail because every time it keepts telling me "we couldn't update the system reserved partition". I have 95 free gbs on my OS:C and so I have no idea what is causing this. I tried deleting temporary files, using the CMD and create a Y drive then deleting fonts through it, labelling the product file to .old and even tried a set of command to restart registries. The Update Assistant or the ISO version, both returned with the same message.

I have grown quite desperate now since I realized Windows never even offered to update me to 22H2 and 23H2. All the tutorials on Youtube all pointed to the MS guide to deleting the fonts. I ran out of options, and I can't contact any agents because the system keep telling me my account was logged in too many times.

Hope someone can help me here, thank you.

Here is my spec:

Device name LEGION5-KB

Processor AMD Ryzen 7 6800H with Radeon Graphics 3.20 GHz

Installed RAM 32.0 GB (31.2 GB usable)

Device ID CE7ECE7D-319F-442B-B4F1-B2ABD3A4024F

Product ID 00330-81480-16870-AA476

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

244 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2024-12-24T08:14:43+00:00

    Hi Ramesh

    So I did everything according to your instructions, but now I have another issue. I dont know whether it has been discussed but I honestly cant find a solution apart from resetting my pc. I ran the commands from the website that you pasted a link:https://www.winhelponline.com/blog/0xc1900201-windows-feature-update/

    and this is the problem that I got is I get the same message every time my pc starts or restarts. I think another user had the same problem. Here is a link to the image:

    https://learn-attachment.microsoft.com/api/attachments/d6db573d-88fc-4596-90f0-dfffdbd403bd?platform=QnA

    Here are the commands:

    mountvol Y: /s

    cd /d Y:\EFI\Microsoft\Boot\Fonts

    del *.ttf

    dir Y:\

    powershell -command "GCI Y:\ -File -Recurse | Sort Length -descending | Select FullName, Length -first 10"

    mountvol Y: /s

    md C:\Lenovo\BIOS

    cd /d Y:\EFI\Lenovo\BIOS

    move selfhealing.fd C:\Lenovo\BIOS\

    dir Y:\

    If you find a solution please let me know. I know because of Christmas you probably won`t see this message, but if you do please let me know what to do.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2024-12-22T02:33:17+00:00

    it works! thank you Ramesh

    Was this answer helpful?

    0 comments
  3. Ramesh 181.2K Reputation points Volunteer Moderator
    2024-12-21T14:08:21+00:00

    You are the man, Ramesh!

    Currently running 24H2!

    Thank you.

    What do I do now with the to C:\CAP moved RVMTL357.cap file? Put it back into Y:\ ? Delete it all together?

    And do you advise me to run any diagnostics, after me tweaking all sorts of options to get 24H2 installed before youhelped me getting it done?

    Hi Nico,

    You can leave it that way. No need to put it back into the EFI partition unless want to restore the older BIOS. Let the file remain in C:\CAP in case you need it in the future.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2024-12-21T13:38:26+00:00

    You are the man, Ramesh!

    Currently running 24H2!

    Thank you.

    What do I do now with the to C:\CAP moved RVMTL357.cap file? Put it back into Y:\ ? Delete it all together?

    And do you advise me to run any diagnostics, after me tweaking all sorts of options to get 24H2 installed before youhelped me getting it done?

    Was this answer helpful?

    0 comments
  5. Ramesh 181.2K Reputation points Volunteer Moderator
    2024-12-21T12:11:12+00:00

    Hi Nico,

    The file "RVMTL357.cap" occupies most of the disk space in the EFI partition. It may be the BIOS recovery image. You have two options:

    1. Resize the EFI partition as others did in this thread. They used a third-party tool to extend the partition.

    (or)

    1. Move RVMTL357.cap to the C drive temporarily. If it breaks something (e.g., unable to enter BIOS or delay during boot), you can put it back into the EFI partition.

    Run:

    • Mountvol Y: /s
    • md C:\CAP
    • Move Y:\RVMTL357.cap C:\CAP\

    Re-run the Windows 11 24H2 setup.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments